Heart of Amsterdam image

Heart of Amsterdam

Hostel

Colorful movie-themed dorms & rooms in an offbeat hostel offering breakfast & Wi-Fi. People often mention room, location, stay, rooms, clean, Amsterdam, staff, good, hostel, shower,


Address

Oudezijds Achterburgwal 120, 1012 DT Amsterdam, Netherlands

Website

www.heart-hostel.nl

Contact

+31 20 624 8879

Price rating

$59/night

Rating on Google Maps

3.70 (888 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (28) location (17) stay (16) rooms (16) clean (15) Amsterdam (15) staff (14) good (13) hostel (10) shower (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joleigh J. 1 year ago on Google
    The worst hostel I’ve ever stayed! I stayed with this place with my friends for four nights we didn’t get shower for two days because the shower didn’t have a cold water we cannot even brush our teeth because the water was so warm! I’t’s burning our skin! The dirtiest hostel I’ve ever seen! I saw an empty bottles of cola and water under my bed when we check inn and I told to the receptionist the day after but until we check out I saw the empty bottles are still there!!! It’s just too dirty place to stay!!! Staff are rude specially the receptionist who was on duty when we checked out around 11am April 30, 2022. I lost my Pandora jewelry on this hotel!!! I called as soon when I realised that my pandora wasn’t in my wrist and go back to the hotel but it wasn’t there anymore! ( And this woman the receptionist was SO RUDE to me!!!!) This hostel doesn’t deserve even one star!!!!
    3 people found this review helpful 👍

  • 5/5 Mykkey 9 months ago on Google
    Rooms were clean, bathroom was lovely. Windows opened and a fan and bin were provided. Staff were helpful and kind.
    2 people found this review helpful 👍

  • 5/5 Martin L. 2 years ago on Google
    Really a great place to stay with the best location you can get in the RLD area in Amsterdam - right in the middle of all action! Nice and clean rooms and sheets, beds are comfortable and the staff at the reception is very friendly and helpful when needed. Maybe my best stay in Amsterdam so far (still have 2 nights to go). Thanks guys
    2 people found this review helpful 👍

  • 1/5 Pedro C. 4 years ago on Google
    The only positive point in this hostel was the location! The staff was super rude (all of them) we didn't saw a single smile from anyone of them! super expensive for the services they have, the 12 person room super small, only two showers and two toilets (to be comfortable you have to be sideways) and one washbasin! Not enough! The personal lockers are very very small and you have to pay 5e caution if you want it. The breakfast? We shouldnt talk about it, it's toooo bad! They don't promote social life inside the hostel. They look to us as few more euros and that's it
    2 people found this review helpful 👍

  • 3/5 Hari Prasad K. 4 months ago on Google • 143 reviews
    Pics posted can be misleading. This hotel is not as great as the posted pics and reviews. Pros: 1. Budget hotel in Amsterdam Central location. 2. Clean rooms with adequate facilities Cons: 1. Rooms are small and stuffy 2. Bathrooms are very small and congested with not enough hooks to put towels or clothes on; no place to place your shaving kit too. 3. Heaters have been installed, but take a lot of time for heating the rooms. 4. The approach to the hotel is not good. Cars cannot approach this place in daytime when some traffic is around. 5. No options for buffet breakfast or other food items. 6. Coffee from the dispensing machine is really bad. Not worth 2-3 euros. There is actually nothing that you can appreciate here. Choose this place if you have a very tight budget and you want to be in the central area of Amsterdam. If you can relax your purse a little bit more, you have better places near Amsterdam Centraal.

  • 4/5 Michael M. 1 year ago on Google
    For the price it's what you'd expect. The room was clean. The beds were made and clean and a fresh towel provided for the stay. Friendly and helpful staff. You get two key cards and have to deposit money for any spares. Nice little patio at the back for a 'chill' time. The shower in the room was a bit weak but that's the only complaint I'd have, and it's a minor one. Overall if I was in Amsterdam again and looking for a cheap stay I'd pick it again.
    1 person found this review helpful 👍

  • 4/5 A P 9. 5 months ago on Google
    Top location Right in the red district , rooms not that great but decent and a Great for a short stay . The Italian girl at the reception was very friendly and helpful. Thank you .
    1 person found this review helpful 👍

  • 4/5 Unknown U. 4 months ago on Google • 21 reviews
    Cleaning staff entered the room without knocking multiple times. The staircase is very steep. Comfortable bed, modern bathroom, friendly staff and location is better than perfect. We stayed 7 nights in a double room with a beautiful front view.
    1 person found this review helpful 👍

  • 3/5 Eliot R. 6 months ago on Google
    receptionist nice. good free hot chocolate hahah. rooms were spacious. cheap ish. shower in room.
    1 person found this review helpful 👍

  • 5/5 W �. 1 year ago on Google
    Heart of Amsterdam. However, it's a great place to stay if you're looking for a central location and a social atmosphere. The staff is very friendly and helpful, and the rooms are clean and comfortable.
    1 person found this review helpful 👍

  • 5/5 David W. 11 months ago on Google
    Great location right in the busy part. Rooms were clean and the bathrooms were good. It is noisy and busy at night so bare that in mind. If you are on floors 5 or 6 the stairs up to the room are steep. Overall its a great budget location within 10-15 mins walk from all the attractions.
    1 person found this review helpful 👍

  • 4/5 G. H. 1 year ago on Google
    Great location and very nice hostel! The rooms are okay, I experienced a little bit a lack of towels and my bathroom has a bad smell coming from the sewer (supposedly). 100% would recommend btw
    1 person found this review helpful 👍

  • 4/5 John J. 1 year ago on Google
    Stayed here in a solo room for one night before my flight out of Amsterdam. Lobby worker was very nice, price was cheap and the room was relatively clean. Only problem with the room is that the fan in there was busted and the walls of the building are paper thin. Did have to use earplugs when I went to bed around 11pm, but took them off around 2am and it was quiet. Overall good for solo travelers on a budget
    1 person found this review helpful 👍

  • 4/5 Geert P. 1 year ago on Google
    Best Hotel ever ! very nice people extreme good location and cheap and nicely renovated Service was really special and so friendly you can talk till 3h30 in the morning 🌄
    1 person found this review helpful 👍

  • 4/5 Raff D. 1 year ago on Google
    Staff were friendly. Private rooms were recently renovated. If you can’t walk up stair cases or have health conditions. Stay away. Heart of the red light district.
    1 person found this review helpful 👍

  • 1/5 Ralph S. 1 year ago on Google
    Unfriendly staff. They haven’t any respect to me and they treat me badly. Not recommended and be careful during your stay there.. they generate for you a problems…
    1 person found this review helpful 👍

  • 5/5 delvia r. 4 years ago on Google
    Firstly, my friends and I booked this hotel with bunkbeds. But feeling uncomfortable to be with many people in one room, we upgraded to one bedroom for 4 people. We loved it there. The beds were good, bathroom was standard, and we could see the view of red light district area at night and the view of quiet and peaceful amsterdam in the morning since we travelled around amsterdam from morning till evening. Overall, this hotel was good. And free wifi too.
    1 person found this review helpful 👍

  • 4/5 Eliran Y. 1 year ago on Google
    Rooms are fair, humble, clean and comfortable. There is no elevator and if you're on top floors your have to carry your bag all the way. Team is friendly and helpful. Location is right in the center.

  • 5/5 Águeda Susana F. R. 4 years ago on Google
    I stayed at a mix dorm which was fine, their were 8 bunk bed. The breakfast was included. The staff was very helpful. Location was great : right in the middle of red light district. Definitely recommend

  • 4/5 Amber M. 4 years ago on Google
    Right in the district, a short walk to the secrets museum. Liked the place a lot. The room I started in was 007 themed. The bathroom was huge and everything was pretty clean and cool vibe.

  • 5/5 Mark T. 4 years ago on Google
    Great Central hostel located in the heart of the dam. I and a friend stayed one night in a 4 dorm room with shower. We had an amazing time exploring, chillaxing and just watching the dam come to life. The hostel was clean and comfortable with friendly staff and breakfast buffet included so fill your boots. *NOTE* Accommodation prices almost double on weekends in Amsterdam.

  • 5/5 Stefan S. 4 years ago on Google
    Cozy hostel with clean rooms. Beds changed daily, real Dutch architecture, best spot to see the cycle of life in Old Chinatown Amsterdam and Red Light District. Follow the rules and staff are way chill, should be easy to understand.

  • 4/5 Ignas M. 5 months ago on Google
    Tiny rooms, awful breakfast. However - best location possible for a short stat

  • 4/5 Asad M. 4 years ago on Google
    It is in fact heart of Amsterdam!! Easy access to the centre of city and decent place to stay. Quality of bedding and furniture is alright not much comfortable but there is daily room service and you can ask for change or bedding and fresh towel daily. Washroom was very small but fit for purpose only !! You would be asked for 5 € deposit for lockers and charging socket and key access card.

  • 1/5 Kai M. 11 months ago on Google
    The staff was nice and respectful, but I cannot in good conscience recommend anyone ever stay at the Heart of Amsterdam. My partner, my friend, and I stayed in unit 2 (the private 3-bed room with an image from Shawshank Redemption on the wall), one of the two units on the ground floor, for two nights. The entire room smelled extremely strongly of mildew. There was also mold covering the ceiling in the bathroom and shower. They'd provided a strong (and loud) fan to help disperse the odor, but it barely helped. The main door had a 2cm gap at its top, which meant that everything happening in the hallway was clearly audible and anyone outside could hear what was happening in the room. Anyone over 6ft could also see into the room through the crack. One of the room's windows opened, but it led to a hallway where people passed frequently, so if the window was open then everyone walking through could clearly see into the room or come through it if they wanted since it was at waist level. The shower drain didn't drain fast enough for the water pressure, so we had to run the water with very little pressure or it would quickly overflow the bathroom. You also had to stand in a cm of standing water the entire shower. There was also a high pitch ringing, almost like a dog whistle, by the counter with the electrical outlets that also doubled as a headboard for the beds. This made sleeping with your head at that end of the bed difficult. I'm 6'5" (196cm), and hit my head every five minutes on multiple low beams (under 6') in the rooms AND bathroom. This unit is dangerous for tall people. I couldn't even stand up completely in the shower without accidentally brushing my head against the moldy ceiling. The three towels they provided were paper thin, but reception graciously provided more when we asked. They offer a box of tissues on the wall by the sink to dry our hands with in place of hand towels or paper towels. The location was admittedly great – in the middle of Amsterdam and walking distance from everything we wanted to do. The listing mentions the rooms are smoke-free, but that doesn’t stop the lobby and hallway areas from smelling very strongly of cigarette smoke. While the place was a nightmare, the hosts at least tried to make it welcoming. They gave us two keys when we asked for one more, and they also later provided two extra towels when we asked for those. Check in and check out were both also very quick. The receptionist also helped break up a loud fist fight a couple other guests were having literally outside our door at 5am. A different receptionist also allowed us to push our check out time back an hour so that we could leave our bags there before an afternoon train. Their kindness didn't make up for an unlivable room, however. They started loud construction on the building around 7:45am for some "renovations". From the other reviews, it sounds like a renovated room would have been okay, but we didn't get one of those. We should have asked for a better room the second we walked into unit 2. Altogether, we managed to get about 4-6 hours of sleep both nights before the stench of mildew and cigarette smoke (which wafted through the crack in the door) and noise from the lobby chased us out of the unit. We worked hard to spend as little time as possible in this unit and still we will need a day or two to recover sleep. I would not book here again.

  • 5/5 Fayyad R. 2 years ago on Google
    Loved it.

  • 4/5 The K. 4 years ago on Google
    Nice back packer in Central Amsterdam, its near the red light district, some rooms can be noisy with people passing by. rooms can be mixed, with up to 8 people! the bathroom was newly updated.

  • 5/5 Fact 2. 5 years ago on Google
    At the center of red light area on canal side. Five minutes walking distance from metro train station. Private room are clean and comfortable with washroom. Breakfast is good. Be careful on stairs down to breakfast area. Staff are cooperative...

  • 4/5 Ryan R. 1 year ago on Google
    If you want a no frills hotel for a lads holiday its ok but dont take the wife here not the best but good location and surprisingly quite for its location over all happy with our stay

  • 5/5 Patricia I. 2 years ago on Google
    Very perfect for affordable accomodation budget.

  • 1/5 Martha Q. 1 year ago on Google
    Very noice! People above us in and out . Not a place to get a sleep but if you are in the mood for a lot action and do not mind sleeping well you can stay here.

  • 5/5 Ella M. 4 years ago on Google
    Got a private two bed room with an en suite and it was great for the price we paid! Super central - heart of the red light district! And the room had a really good digital electric fan, which kept it cool in the hot summer night and drowned out a lot of the noise outside. Also had things like adapters to loan out for €5 deposit

  • 1/5 mark d. 1 year ago on Google
    Said it was a hotel it it's a hostel breakfast was a joke and for 7euro. Although staff was friendly.

  • 1/5 Ahmet K. 1 year ago on Google
    Disgusting hotel! Rooms are dirty and not as advertised. Reception is rude and quickly annoyed when asked question. Only pro is the exceptional location. Overall I’d recommend you stay far away from this place

  • 4/5 Nethanel D. 2 years ago on Google
    One of the best worthy "price to value" hotels in Central Amsterdam.

  • 1/5 Sean M. 1 year ago on Google
    Was basically robbed by the staff here a few years ago with zero help from management. It's cheep and it's an absolute kip

  • 5/5 A R. 2 years ago on Google
    One of the best place to visit. Canals and bridges are mesmerising.

  • 1/5 Matt P. 1 year ago on Google
    Attempted to stay the night here in summer 2006. I recall the mattress being bare on a filthy concrete floor. It was so bad I checked out early, something I’ve never done before nor since. I’d reckon a cell in any U.S. jail would have been a significant upgrade.

  • 4/5 David O. 2 years ago on Google
    Good place to stay for some days

  • 5/5 Tiva K. 1 year ago on Google
    Great location, rooms were nice and modern. Have to say the towels and bedding were a bit dirty but you get what you pay for I guess.

  • 5/5 Péter W. 5 years ago on Google
    Absolutely worth the price! The classic Hollywood theme and unusual layout of the corridors and stairs make the place such fun! The rooms and bathrooms were clean and well arranged, the bed was comfortable, they even gave a towel. The staff were always nice and helpful. There are many signs of heavy use, and walking on the stairs can be really loud, but that won't wake you up.

  • 3/5 tatiana b. 2 years ago on Google
    Nice hostal but not the best

  • 3/5 Geoff G. 5 years ago on Google
    The place was reasonably priced, located in an easy to find place, and had lockers for your stuff. The lockers are pretty narrow, and the bathroom was not clean and very small. The doors squeak and it makes it difficult to sleep when people come in and out of the room. The front desk attendant was very nice and accommodating. They let you chain up your luggage near the front desk even after you check out which is appreciated though probably not the most secure way to store your luggage. I'd stay again but you can likely find better places.

  • 4/5 HY Saw (. 5 years ago on Google
    Great location. Great price. Literally in the centre of red light district but not noisy for me. The building is kinda old (worries me a little at first) but understandable. The stairway and direction isn't clear and I have a bit of hard time finding my room. I has 8 people dorm. Big place, clean bed, good view (I can see the street from my window), and good storage facility (£5 deposit to use free locker). Negative side is that the toilet (room 22) is not well maintained - broken parts, not sufficient lightning and I have to shower in dark.


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