The hotel is located at a great location and is very close to the metro station. The rooms were fantastic and the room service was exceptional. However, we did not have a good experience at the check in desk. We are tourists and we got a feeling that we were being mocked by the people at the reception (although, I can't be sure but it seemed that way based on the body language of the receptionists). Sidelining this, the rooms were great and the beds were perfect after a long day of commuting through the city. I would highly recommend this place if accessibility is high on your list.

It's a very nice, luxurious and affordable hotel, near the center. It's also very clean and comfy. Excellent choice for travellers who want to use the train and move around the city. Their breakfast is amazing!! Thank you very much for making our stay so cosy ❣️

A really cool place for business trips. Location is far from the crowded areas, but 1-min walking from the station where you can reach the centraal in 10-18 minutes. I checked in early and they gave me a free upgrade to a privilege room which has free water and soft drinks. The bed is comfortable and clean. Wifi is good. I staued for 4 nights. The breakfast is average. There are many options but I was expecting a special omelet which they don't make. The restaurant supervisor Fadoa was weclomingnand helpful. The ladies at the reception are cool and helpful especially Hannah and Ezgy. I would come again to the same hotel in my next visit.

Good but expensive hotel (not only the room, but also the food and parking costs are high). The location is right next to the station Amsterdam Sloterdijk, which is very nice. My colleague and I reserved the same type of room, however, my colleague's room was twice as small as mine. The first day the staff didn't want to do anything about it, but after the first night another staff member gave him a new (and bigger) room.

It was my first time in Mercure Hotel and I already loved it! The room was very big, well equipped and very comfortable, the breakfast was superb, and the hotel location was even better than superb!! I will surely recommend it and visit the hotel again soon!

The hotel location is excellent, next to Sloterdijk Center station, which is a five-minute train ride away. If you prefer to take the bus, you can board bus number 22, and you will arrive in half an hour. I do not recommend using the metro because it takes longer. The hotel is beautiful, and the service is excellent. The reception staff are friendly and helpful.

Hotel was lovely, the breakfast options were fantastic. The hotel location was great, right next to the station made coming and going into central Amsterdam easy. Staff friendly and helpful. The rooms were clean and comfortable. Cherry on top for a weekend away.

I regularly visit Amsterdam and it was very pleasant to stay at this hotel. Friendly staff, clean lobby and hotel rooms. As part of my stay, my room was upgraded which was a nice welcome. I just think they should have better options available in the mini-bar rather than just water and the rooms can be a bit more warm. Lovely ambience and views from the top floor rooms which is brilliant.

I appreciate mistakes happen but after paying extra fees for a late check-out, my sleep was broken not once, not twice but three times. Needless to say that management were not available to address my complaint before I left for the airport. Overall the hotel is very nice but staff are not providing 'American' customer service standards.

Location perfect. Far enough out from Central to feel much calmer and quieter. Only 6 min train ride to Central. Train station right across the road. Hotel is beautiful with the most comfortable beds and pillows. Staff extremely helpful. We had a fab stay

It’s is very convenient and near the train station. Very clean and comfortable hotel. Good for business trip. A little short on amenities and the room I stayed had an odd layout tucked away in a corner which is not to my liking

The room was very comfortable, apart from the lack of an openable window. Location wise was great because of the train. However one morning there was a repeated announcement about somebodies car running through the PA system which was incredibly annoying, that ruined our whole morning tbh as we were trying to get some much needed sleep after a late night before our flight.

Great location but few things left to be desired. Really really important to check the beds as we encountered bed bugs on our last day of our stay and the staff didn't seem too surprised. We did get offered free breakfast but we had a flight to catch and I don't think it's much consolation to the deep clean awaiting us when we return home.

Location is very good. Great ambience & environment. Staff is very friendly & hotel maintained very cleanly. Metro,tram,train & bus station easily accessible. Worth money to spend & recommend for stay couple of days.

The Hotel is very well located, being next to a large metro, train, tram and bus station. The staff were always very helpful and friendly whenever we needed them. The cleanliness of the room was good, as were the acoustics. The only point to improve is the lighting in the room, or at least in the bathroom, the mirror is terrible for makeup and cleaning your face as it lacks light.

I loved the last floor restaurant, the view is amazing. Rooms are not for a 4 stars hotel. At my arrival they said they called me(they never did) to send to another hotel. Well everyone has a reason they book certain hotels in the first place. Everything was sorted in the end.

We stayed in a twin common room. It was clean and tidy with a nice bathroom. Someone complained it was too small, but suited us as we wanted a room for sleeping, showering and changing and spent most of our time out. It has great transport links. Tram/train/metro/bus that went to places like RAI, Johan Cruff, Central Station and the airport.

We like everything in this hotel, staffs are always greeting us and they’re great with their work. Good job! Our room has an amazing view outside except that it was in front of their storage which makes noise whenever someone is getting stuffs and door is making loud noise😅 They also have a very good breakfast!

I go frequently to Amsterdam because of my work. This is for me the best accommodation you can have for a reasonable price. Sloterdijk Station is right across the street, so you are well connected with the trains. Amsterdam Central is 12 minutes away. You may also rent a bike at the station and go ridding to Downtown Amsterdam if you prefer. Breakfast is really good, with a very nice view and cozy environment. All staff is really nice, from the desktop people to the hotel manager, they all smile and are always willing to help.

Our check-in was seemless, room was lovely too. Extremely comfortable beds. The breakfast was the best I have ever had in a 'group' hotel. All of the staff were very friendly and helpful. The customer service is absolutely excellent

Normal size rooms nice comfy beds people super nice but the bathroom shower does not drain fast enough not a big deal but feels like a puddle while you are showering. And i loved the breakfast and the staff but (no champagne for the first two days then no waffles) i may be a fat alcoholic but i wanted champagne and waffles on my weekend in Amsterdam And today while writing this the stopped with my champagne 15 min early just trying to get a buzz and go shopping.

Super friendly staff. Amazing view from rooftop restaurant/bar. Nice and clean rooms.

We had a very good night here. Nice room with simple but good looking furniture.The bathroom was also great to take a long shower in. But most important, the room was clean! A traintrip to amsterdam central Station takes 5 minutes and you longest time to wait for one is about 10 min. After a long day exploring amsterdam we went for a drink in the sky lounge. Would upload pictures but forgot to take them😅

Perfect hotel for a stayover in Amsterdam. Nice family rooms.

Absolutely delightful! The staff are amazing! The hotel is gorgeous! The rooms are lovely! I've used this hotel 3 times now and everytime its made my trip to the beautiful Amsterdam even better!

The room was nice and clean. The breakfast was very good with many different options. All the staff was nice and friendly, always with a smile! 😊 The hotel is located close to the Sloterdijk station where you easily can travel to the airport or the city centre.

I have stayed with my family and made a bad choice to stay. there is water in bathroom floor all the time after bath, the shower curtains are not good enough. Great food. But the washbasin also failed us always pouring out hot water irrespective of the position. Deeply disappointed !!

Stayed for 2 nights, Comfortable and nearer to station Breakfast needs improvement No shower gel and body lotions were provided (no stock) doesn’t feel like it’s a 4 star hotel .

Lovely hotel, in a quiet part of the city just one train stop from Amsterdam Central and easy to get to from the airport. Room was really nice, hotel staff all very friendly. Definitely happy we stayed here rather than in the Amsterdam city center where we spent each day anyway.

The rooms are full of space and light, the interior of the Hotel is really stylish, we slept very well even with two separates single beds. The breakfast is a bit expensive but the quality and taste are there... Nothing more to say. Thank you ❤️

Hotel very well located, as it is next to Sloterdijk station, which makes it easy in terms of access to the center of Amsterdam and Schipol Airport! Continental breakfast and quite complete. Friendly and pleasant staff! I only have one note, in this type of hotel we should already have a bottle of water in the room for the guests

Good: across the street from Sloterdijk station. You can easily get anywhere on a tram/train,but the area is a bit far away from the commercial pedestrian zones. Bad: This might be just our personal experience, but the room was dusty, dark, with strange noises coming from the walls (water heater maybe or a boiler). We had positive experience with other Mercure hotels but this one was... off in many small ways that are hard to explain.

Grear hotel if you need somewhere to stay especially next to a major train station. My double bed I think was technically two single mattresses but was not a problem as they did not split during the night. Bathroom well renovated and new reception service was quick and easy.

Sky lounge Great ambiance with great company and service. Iwona at the bar was so welcoming and helpful with the drink selection. She made excellent cocktails! I would visit again just because she was so awesome! Best bar in the area for sure!

+ : room quite large (30m2) , new equipment, clean, good breakfast - : not enough light , during winter and night it is too dark , impossible to put on a decent makeup for ladies. Personnel should use more smiles, problematic for hotel staff sleeping sheets should be controlled because there is some ink markings

Privilege room really nice with good desk, bench seat, easy chair and a super comfortable bed. Fabulous bathroom with huge walk in shower, and electric radiator to quickly warm up the room if needed. Service is excellent, the staff are thoughtful and anticipate your requests; example I arrived late and was tired and hungry, the reception staff explained I can order from the restaurant and collect the food when it’s ready, but eat in my room. Housekeeping would clean up tomorrow - so simple and easy, but greatly appreciated. The website didn’t mention a gym, but the signage says there is one too, and the top floor restaurant has great views and a nice atmosphere. Only complaint is the building works nearby make it a little bit complicated to navigate on foot from the train station, but that’s minor (you can see the building already from the platform, and it’s only 2-4 min walk). Would definitely go back here when in Amsterdam.

This hotel's location is superb, with a 2-minute walk to the metro, and a supermarket nearby. The cleanliness is outstanding, making for a pleasant stay. The comfortable bed provided a restful night's sleep, and the overall room comfort was top-notch. I would highly recommend this hotel to anyone visiting Amsterdam, as it ticks all the boxes for a pleasant and hassle-free stay.

Stayed at this hotel already several times in the past. Overall it is a nice hotel, with for me a very convenient location, if I need to stay close to the office a few days, for an engagement with any of our clients. Few things could be improved. When doing check in, there is a special desk for ALL Loyalty Members (which I am). But although there was a cue and there was a person sitting at that desk, there was never an initiative to ask people from the cue, to use that desk for speedy check in. I would assume this desk to be used for loyalty member primarily, but if no one is using it, for them to invite others to reduce waiting time for check in would seem logical. Although there is a hotel restaurant, payments need to be done after every meal, and it is not possible to charge to the room and have a consolidated invoice at the end of the stay. Also this doesn't seem logical, especially as the restaurant is in the top-floor of the hotel and is focused on the hotel guests mainly. It is explained by the friendly restaurant staff, so no issues there, but just seems very illogical and especially also in regards to invoicing expenses to our clients, it would be very beneficial to have a consolidated invoice at the end of the stay, for all hotel/dinner costs. Last point, that I found a bit annoying is that I booked a room including breakfast. During check-in I found out that breakfast starts at 6:30, which was not do-able for me as my engagement with the client would start at that 6:30 time in the office, so I would not be able to use the breakfast in the hotel. When I asked whether the booking could be changed to a "room without breakfast", it was explained that I should have booked a room without breakfast instead. I though this was not fully supportive of the level of client friendliness and flexibility that (in my mind) would be part of the hospitality business.... Just some suggestions from my site, to think about and possibly improve.....