5/5 Cape Town Travelling T. 10 months ago on Google • 28 reviews
This
evening
I
had
the
WORST
experience
at
your
store..When
I
arrived
one
of
your
staff
members(Thembi)
was
having
an
altication
with
a
customer.
I
ordered
a
meal
for
my
autistic
son
and
I
and
also
a
cuppacake
which
he
really
wanted
and
we
order
it
without
icecream.
Our
order
then
came
with
the
icecream
on
the
cuppacake.
I
didn't
make
a
fuss
and
went
to
sit
down
,my
son
then
asked
for
the
icecream
to
be
removed.
I
then
went
to
the
front
counter
to
ask
for
a
cup,one
of
the
staff
members
then
asked
Thembi
who
was
at
the
drive
thru
window
in
another
language
about
the
cup,Thembi
walked
in
my
direction,turned
her
back
and
proceeded
to
take
an
order
from
another
customer,when
her
colleague
asked
her
to
attend
to
me
Thembi
then
screamed
at
her
in
their
language.
When
I
said
"excuse
me"
for
the
1000th
time
,Thembi
then
barked
at
me
that
I
should
be
paying
for
the
cup.I
then
asked
to
see
the
manager,
Mildred
who
was
even
worse
than
Thembi
,scratching
her
head
and
not
even
making
eye
contact
with
me.The
issue
is
still
unresolved...
on
top
of
that
the
store
is
filthy!!!!