5/5 Sridhar B. 7 months ago on Google
7
star
exceptional
service,
by
Apollo
team.
Google
only
has
option
to
give
5
star.
Initially,
I
arrived
with
expectations
of
decent
service,
but
what
I
experienced
was
truly
exceptional.
I
was
pleasantly
surprised
by
the
seamless
and
hassle-free
process,
especially
in
handling
insurance
matters.
It's
not
often
that
one
encounters
such
a
smooth
and
efficient
approach
in
a
hospital
setting.
I
must
extend
my
heartfelt
gratitude
to
two
remarkable
individuals,
Deepan
and
Prem.
They
consistently
displayed
exemplary
courtesy
and
were
always
available
to
address
my
inquiries
and
concerns,
regardless
of
the
time
of
day.
It's
truly
a
rarity
to
find
such
responsible
and
dedicated
professionals,
and
their
assistance
with
insurance-related
matters
was
invaluable.
The
quality
of
the
food
exceeded
my
expectations,
and
the
room
service
was
exceptional.
The
nursing
staff
was
consistently
attentive
and
provided
invaluable
support.
I
would
also
like
to
acknowledge
Jennifer,
Kowsalya,
Vinita,
and
all
the
staff
members
on
the
5th
floor.
Their
unwavering
courtesy
and
willingness
to
go
above
and
beyond
to
ensure
my
comfort
and
well-being
did
not
go
unnoticed.
I
would
also
like
to
acknowledge Bharathi
Radhakrishnan
for
quickly
connecting
me
to
right
people
when
I
had
initiated
request
for
insurance
claim.
Lastly,
I
was
delighted
to
find
that
the
rooms
were
impeccably
clean,
and
I
was
fortunate
to
have
a
room
with
a
breathtaking
sea
view,
adding
to
the
overall
positive
experience.