1/5 Frank V. 6 years ago on Google
Terrible
service,
since
we
checked
in
on
the
24th
the
apartment
that
they
first
gave
us
was
completely
filthy.
Trash
had
not
been
taken
out
and
the
beds
were
not
made,
they
wanted
to
send
a
housekeeper
to
clean
up,
but
after
a
32
hr
drive
the
least
you
want
is
to
now
have
to
wait
for
the
room
to
get
cleaned
up,
so
we
asked
for
a
new
room
and
they
granted
it.
Second
issue
we
had
is
parking!
They
said
to
park
in
space
3
and
it
was
continuously
being
taken
by
someone
else,
so
we
called
the
manager
and
they
gave
us
parking
10,
but
once
again
we
come
in
at
night
and
it
was
taken,
so
they
told
us
to
park
on
space
13
and
14th.
Those
spaces
were
to
tight
for
a
large
Suburban
so
they
accommodated
with
giving
us
parking
space
14
and
15.
We
parked
in
parking
space
15
and
we
wake
up
the
next
day
with
the
car
being
towed,
called
the
office
and
the
manager
said
“
sorry
I
don’t
know
why
they
told
you
to
park
at
that
number
when
it’s
not
there
space
to
have
people
parking
at”.
So
now
we
have
to
pay
the
tow
rate
and
our
day
of
traveling
has
been
ruined
since
you
cannot
go
to
the
mountains
late
in
the
day
and
truly
enjoy
it
without
it
getting
dark
before
4:30.
Overall
this
experience
has
been
terrible,
and
yes
they
have
tried
to
accommodate
for
all
the
mishaps
but
as
a
traveler
with
limited
timing
this
is
the
last
thing
that
you
expect.
Mainly
after
we
have
had
continuous
issues
with
the
same
problem,
you
would
hope
that
they
could
have
had
it
fixed
by
the
time
we
complained
not
just
once
but
twice,
there
is
no
reason
for
us
to
have
an
issue
with
parking
every
night.
The
tow
fee
was
my
last
straw
even
if
they
were
to
reimburse
the
fee,
the
family
trip
has
been
ruined.
Would
not
recommend
the
place
to
anyone
unless
you
guys
plan
for
mishaps
to
happen.
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