1/5 Дим �. 5 months ago on Google
LIARS,
FRAUDS,
RUDE
AND
DISCRIMINATORY.
No
people's
skills.
Awful.
Customer
service
is
disgusting.
The
manger
has
no
manners.
BE
WARNED.
When
you
order
a
single
room,
it
means
that
if
you
have
a
partner,
he/she
is
not
allowed
to
stay,
despite
having
a
queen
bed,
king
bed
or
even
two
beds.
This
is
verbatim
from
the
manager.
Upon
questioning
this
logic,
she
said
it
is
the
way.
We
asked
if
they
can
accommodate
in
any
way
and
they
refused.
AGAIN,
STAY
AWAY
BY
ANY
MEANS
NECESSARY.
Awful
attitude,
nonexistent
customer
service.
UPDATE:
The
response
provided
by
the
"owner"
of
the
hotel
is
fallacious
and
horribly
distorted.
I
never
swore
at
the
staff.
I
have
the
video
of
the
interaction.
Yet
another
example
of
how
Handle
Hotel
conducts
their
business.
By
lying.
Being
upset
at
the
fact
that
I
ordered
a
room
(one
room
with
a
queen
bed
and
not
a
"single"
room)
and
being
told
that
I
cannot
share
it
with
my
wife
is
pretty
significant.
No
measure
was
taken
to
accommodate.
The
manager,
Evelyn,
with
attitude
and
condescending
tone,
finally
offered
to
give
us
the
money
back
only
for
us
to
later
find
out
that
it
wasn't
the
case.
SHAME
ON
YOU,
GUYS
for
this
pitiful
response.
I
hope
more
people
see
this
review
and
not
book
with
you.
I
have
a
cardiac
condition
and
your
hotel
chose
to
kick
me
out.
Discriminitory.
Shameful.
And,
yes,
while
looking
for
our
new
place
NOT
ONE
hotel
had
"single
room
means
single
person"
policy
nor
did
they
know
any
incidence
of
hearing
similar
dishonest
practices.
DO
NOT
BOOK!!!
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