PSMI West End image

PSMI West End

Hospital

😠 Very bad service. Our nephew was misdiagnosed, performed surgery to only to note its something else and they continue asking for payments to run more tests. This is NOT A PRIVATE clinic. It seems they run out of painkillers for patients?! How does that even happen?! We had to move my nephew to anoth... People often mention service, hospital,


Address

6 Baines Ave, Harare, Zimbabwe

Contact

+263 24 2251726

Rating on Google Maps

3.60 (37 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (11) hospital (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 energy z. 3 years ago on Google • 4 reviews
    Poor service.Misdiagnosed my nephew and performed an operation that was not necessary and did not treat him.We had to move hospitals because it seemed the Dr who attended to him had no clue what he was doing.Pain medication not probided post operation and only provided later in the day after numerous follow ups.Poor quality service
    2 people found this review helpful 👍

  • 5/5 Washie N. 7 years ago on Google • 427 reviews
    Great service here the staff are very friendly

  • 5/5 Tanaka K. 6 years ago on Google • 109 reviews
    One of Zimbabwe's best hospital, thumps up to sister Wachenyuka she puts the hospital on the map
    1 person found this review helpful 👍

  • 3/5 Voice of C. 7 years ago on Google
    Average staff and equipment
    1 person found this review helpful 👍

  • 4/5 Washington N. 6 years ago on Google • 258 reviews
    The hospital Has really good standards and service.

  • 5/5 Takura D. 1 year ago on Google • 241 reviews
    Reopened Hospital good for dressing

  • 3/5 Winwood T. 5 years ago on Google • 80 reviews
    Good service, good patient care.respectful nurses. might do better on the food,

  • 1/5 Lorna J. 2 years ago on Google • 18 reviews
    Terrible service. Nurses ignore you, only speak Shona. Bed had no linen. Very sad to see the decline of what was a great place.

  • 4/5 Rufaro C. 4 years ago on Google • 17 reviews
    Not bad if u pull-up @ night

  • 3/5 Tino B. R. 4 years ago on Google • 5 reviews
    Can't really blame the hospital for too many people. But the waiting time is painful

  • 5/5 Brian M. 4 years ago on Google
    They Provide excellent Services

  • 5/5 Russell N. 5 years ago on Google
    It's my workplace and second home

  • 3/5 Chiedza C. 6 years ago on Google
    slowly turning into a public hospital. the processing of patients very slow at times. to improve on this.

  • 2/5 Blessed A A. 5 years ago on Google
    No Comment

  • 3/5 Sammy S. 5 years ago on Google
    Slowly turning into a public hospital. Had to ask the doctor, since my mom is in soo much pain, and had stroke is it not possible to give her pain medication before physio. Yes that is what I'm going to do. Did l have to suggest to a medical practitioner??

  • 3/5 Christopher K C. 5 years ago on Google
    Private hospital

  • 1/5 Ashley M. 4 years ago on Google
    worst using there medical aid paying in usd saying there to many people

  • 3/5 tendai b. 6 years ago on Google
    Good stuff

  • 4/5 Mehluli H. 7 years ago on Google
    Great clinic

  • 5/5 SIR LlON T. 6 years ago on Google
    Great service

  • 1/5 Shephard Andrew Z. 3 years ago on Google • 1 review
    Very bad service. Our nephew was misdiagnosed, performed surgery to only to note its something else and they continue asking for payments to run more tests. This is NOT A PRIVATE clinic. It seems they run out of painkillers for patients?! How does that even happen?! We had to move my nephew to another facility for treatment. They had zero clue. Dissapointed. Strongly discourage using this clinic if one has serious complicated ailments.
    3 people found this review helpful 👍

  • 1/5 rumbidzai m. 3 years ago on Google • 1 review
    Horrible service and customer care. Went there on Saturday the 15th of August 2020 and they had no doctor even for emergencies. They were just turning away patients. Called their customer care Rep Flora which was of no help and did even bother returning calls or making a follow up.
    2 people found this review helpful 👍

  • 5/5 berita p. 2 years ago on Google • 1 review
    Got admitted at this hospital just after Easter holiday for heart failure (6--10) April The service I got in the ICU (HDU) was just good and as a PSMAS member I did not get any shortfalls on payment Hats off to all the staff members
    2 people found this review helpful 👍

  • 4/5 Norman M. 3 years ago on Google • 2 reviews
    Good service at a fair price


Call +263 24 2251726 Open on Google Maps

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