I attended my company's Christmas office party at the St. Regis this past Friday. I will say their attention to detail was noted by everyone who attended. The Blue Bonnet salad was so pretty I did not want to eat it. However, it tasted even better than it looked! It was amazing. The beef was also cooked perfectly. The staff was very attentive and went above and beyond waiting on us. I have one small negative. When I left the valet tried to keep all of my change from a $50.00 bill. I had to ask for change once I realized he pocketed it and just was not even going to ask or pretend to provide me anything in return.

Do not park overnight at the neighboring parking garage . Truck was stolen , despite an overnight guard at the garage and multiple police onsite nearby at the hotel . This area is not safe . Valet for hotel was $65 for a truck . However this is more affordable than having your truck stolen . The bellhop told us in the morning that it had occurred multiple times previously . Such information would’ve been helpful to tell the guest the night before. As for the hotel itself, is rather dated . Shower had cold water that never really got past lukewarm.

We went for high tea at the St. Regis and it was amazing! From the minute the valet gets your car, we immediately felt welcome. The high tea service was high quality and the servers were amazing and knowledgeable. The front desk was also great as they offered to take group pictures for us at the end and took amazing pictures. The staff is extremely nice and would definitely recommend high tea at the St. Regis. Note, it's not the same as high tea in England so just bear that in mind. I have had true high tea in England so I had to keep that in mind as it won't be exact.

First let me start off by saying it was our 19th wedding anniversary and we were upgraded to the Astor suite came with butler service, when you call they are always there very fast. The Remington restaurant and breakfast was top notch Ron was our waiter for the 3 days and was very nice and attentive everytime we were at breakfast and even when he was busy he remembered what we had the day before. They always got the eggs right don't even need to add any other seasoning. The valet service was great, staff was amazing sent us champagne and charcuterie board for our anniversary . All the staff were great starting from the doorman to the reception treated you like vip. Definitely will be back.

We love this Hotel!! Multiple visits and the service is consistently excellent. Rooms are spacious, clean, and comfortable. The bartenders actually make proper drinks which has become harder to find. Breakfast omelettes and burritos are our favorites. They have fancier options but try the burrito Finally huge shout out to Brooklyn on the night staff. All the desk staff were great but Brooklyn was above and beyond on making us feel like family. And have fun in Vegas. Remember to make a budget for gambling

5 star stay all the way. The service is excellent. I was upgraded to Astor suite which is in a corner location and a spacious classy suite. The hideaway and a place to relax. My top choice to stay in Houston and it is a class action!

Stayed in one of the lovely terrace rooms . Lot's of seating. Comfortable bed. Beautifully decorated. Outdoor table and chairs on the terrace but unfortunately too hot to spend much time outside. They have a convenient shuttle that will take you up to 2 miles. Location could not be better. Close to several great restaurants and tons of shopping. Cathy

Old hotel but in great shape. Management was great. Room service took WAY too long, but they corrected the next day. Door guys and valets are beyond amazing and professional. Will be back.

Really nice. Friendly staff. Valet is efficient and professional. In-room dining is the best I’ve had from a St Regis. Rooms are definitely a little outdated but very clean and taken care of. Well done to this location.

Classic Elegance Meets Texas Charm Houston, a city of warmth, vibrancy, and surprises. For our inaugural visit, we anchored ourselves at The St. Regis - a brand synonymous with unparalleled service and timeless luxury. Indeed, our expectations were high, and the staff did not just meet them; they exceeded them. From the attentive check-in team, offering an insider's perspective on Houston's best shopping and exploration spots, to the impeccable service at The Remington and the diligent housekeeping and bell staff, the talent pool here is exceptional. A personal commendation to Harry and his remarkable Remington team, whose jovial demeanor and unrivaled hospitality transformed my indulgent steak and wine evening into a delightful memory. Likewise, the breakfast crew’s seamless orchestration spoke volumes of their commitment to guest satisfaction. However, every rose has its thorn. Notably, the esteemed butler service, a hallmark of the St. Regis brand, remained conspicuously absent during our stay. It was only upon further inquiry that I learned of its availability, but it's not readily offered unless you specifically request it. This is a stark departure from other St. Regis properties like the original in New York and The St. Regis Atlanta, where the butler service is prominently highlighted, both in-person and online. A fellow diner lamented the bygone days when The Remington buzzed with the vibrant hum of live music on weekends, a sentiment I share. A deserted Friday night restaurant atmosphere dampens the otherwise exquisite culinary experience. While I was utterly absorbed by Harry's entertaining conversation, the silent ambiance and omnipresent football games did little to complement my upscale dining experience. A quick note on the dessert front - the creme brulee, in its current rendition, could use a revisit. Sometimes, the charm lies in tradition and simplicity. Accommodation-wise, while the rooms bear the mark of time, their comfort is unquestionable, and the meticulous cleanliness is a testament to the diligence of the staff. The pool, though, was a minor letdown. The enticing cabanas and service portrayed in photographs were conspicuously absent in reality, making the room a more appealing relaxation spot. Would a refurbishing uplift The St. Regis Houston's charm? Undoubtedly. But aesthetics aside, the heart and soul of any establishment is its people. Whether it's the innate Texas cordiality, the St. Regis ethos, or an enchanting blend of both, our stay was memorable. Service, as they say, is the lifeblood of hospitality, and in that, The St. Regis Houston shines brilliantly. Would we return? In a heartbeat. 🌟🌟🌟🌟🌟

I didn't stay here but went for afternoon tea...it was lively. The staff was so professional, friendly, and accommodating, and the food was delish. There were about 6 different sandwiches, one of which was salmon. No one in my party ate salmon, so they substituted it for us without hesitation. I am not a tea drinker, but the Proseco was delicious, and we each got a box of macarons to go, which was a nice finishing touch.

I had a friend drive in from Austin who was staying here & came solely for the Astros game & as a native Houstonian I'm surprised that I didn't know this hidden gem existed. I was absolutely blow away by the professionalism and hospitality by the staff. I was only here for a short time but if you appreciate discretion, professionalism, while being in the heart of all entertainment this is your place to be. A absolute gem

Staff was amazing. They sent strawberries and a bottle of champagne to our room for our anniversary. And they gave the girl St. Regis teddy bears. The pool area was clean and not too deep. Water was a little chilly at first. But once you were in a few minutes it was great. Breakfast was good too. Especially the smoked salmon eggs benedict. Keith

Best place to stay in Houston. The service is amazing, everyone is always so helpful and friendly. The food is delicious, the ribeye dinner was one of the best meals I’ve ever had and the fresh fruit they serve with the waffles and ice cream is the best ever. The bathrooms are gorgeous and clean, the beds are comfortable. You will not regret staying here, it is worth every single penny. And the best part was when the gentleman at the check in counter gave our baby boy a teddy bear, that melted our hearts and made our day!!!

We stayed for our wedding with my husband’s family and it was beyond amazing. They spoiled us so badly now that all the other hotels we’ve stayed in (4 star resorts and up) are not even on the same level. They went out of their way to build relationships with us, treated us with respect, and made sure we had everything needed. The valet was always great. We have nothing bad to say. It was a big plus that we got water bottles all the time with the heat currently in Houston. We can’t wait to be back!

Harry at the bar is the best. Rooms are beautiful and spacious. The bed is super comfy. The location is near amazing restaurants, shops and also to the river oaks district. Close to some condos and apartments towers if you come visit. The valet guys are really nice and Brooklyn at front desk is super helpful.

Very disappointing. Even though some of the staff was very kind the hotel is no longer a good representative of the St Regis I knew. The food tasted like it was a frozen hungry man dinner and the decor was very worn. When we arrived the room was hot and took a long time to cool down. The sofa was stained and the cushions were coming apart at the seams. The carpet was a patchwork of replacement pieces and the bed linens were so wrinkled and messy it looked like someone had just pulled up the duvet after sleeping in it. It did not look or feel clean. When we ordered breakfast they delivered breakfast and then the coffee came several minutes later because of some butler service? It was so annoying that two separate people had to disturb us in the morning. We won’t be returning to this or any other St Regis for awhile it’s no better than a Marriott courtyard.

Remember to use HotelDully.ᴄᴏm when booking any stay. They compare thousands of booking websites and normally will have rates much cheaper than others! Thank me later on! This place is one of the most well known in the area. I have been coming here for years. If you choose this place you won't be let down. Harry at the bar is the best. Rooms are beautiful and spacious. The bed is super comfy. The location is near amazing restaurants, shops and also to the river oaks district. Close to some condos and apartments towers if you come visit. The valet guys are really nice and Brooklyn at front desk is super helpful.

Pretty good location. The rooms have a nice view. The afternoon tea service is very famous.

Best Tea in Houston! So elegant, so serene, exceptional service and attention to detail. And the tea sandwiches, scones and desserts rival almost anything found in London! Love this experience!

Hotel is very well located right on San Felipe Blvd and a few blocks away from main attractions such as shopping malls, pharmacies and restaurants. The hotel is a bit outdated but it seems it’s currently undergoing renovations. Service was great and very hands on! Very personal and people greeting you by your name at all times. Big shoutout to the valet team! Rooms are big and spacious. You can find almost all amenities needed for a leisure trip. We stayed on the x15-20’s rooms and their view is very nice, you can see the nearby skyline scene. Definitely a great option to consider if you are staying in the area.

Beautiful inside. The staff were all wonderful, especially Mr. Hiep! He’s friendly, efficient, and professional. Will be returning next year because of him.

I went specifically for a Birthday Tea! It's a beautiful hotel and the location is idle because it's on the opposite side of the interstate from the Galleria. The staff was extremely professional and, surprisingly, the sandwiches and other items during the tea were quite tasty.

The St. Regis is still the Grand Dame of Houston. Anyone writing a bad review about the St. Regis is nuts. This hotel has stood the test of time in elegance and unbeatable service. From Grace at the front desk, John the Bellman, to Harry in the bar we were more than welcomed we were treated like family. There is no request that can't be handled with pleasure. Reminds us of the historic Mandarin Oriental in Bangkok with the bespoke butler service here at St. Regis.

Cocktails, hor d’oeuvrs, a five course meal, and dancing for our wedding reception took place at the St. Regis Houston. We reserved the Red Room, Remington, and Conservatory Room for our wedding celebration. Unfortunately, our guests, my husband, and I had a very negative experience with the room temperature, throughout the entire event. It was very hot. Most of the men had to take their jackets off, and I was forced to pull my hair back in a ponytail. The person in charge and the on-site engineer gave an unacceptable and very poor excuse. They stated, “This venue is like a restaurant. Sometimes it gets hot!” Seriously??? That was an unacceptable response and inaccurate. I’ve been to many restaurants where I had to wear a wrap or sweater. Aside from this issue, every team member provided excellent customer service and the food was excellent. Before you reserve your memorable celebration ensure the temperature is to your satisfaction.

Everything about this location was top notch. They seemed to have every detail covered. I was thoroughly impressed and looking forward to my next trip there. The Penthouse suite is a treat worth trying. The staff, all the way around, was elite.