I would give it a 0 if I could. I checked in to a disgusting room And when I went downstairs to complain was sent to a different disgusting room. When I went downstairs a second time to ask for my money back and was told it'd been 15 minutes since my check in and that I could not get a refund. My room i booked was 308 but the first room they sent me to was 410 and the second was 408. I never even set foot on the 3rd floor where my receipt shows I was checked in yet when I filed a complaint I was told to bad more than 15 minutes had passed. Yeah of them sending me up and down the elevator to the wrong rooms. Filed an additional complaint online with their customer service and never heard back.

I give this place a ZERO! Our room was horrible! The door key didn’t work. We pushed the door open, we had to put the table in from of the door when we went to bed. Because it didn’t lock! We had got there late and were too tired to go complain. The couch looked like it came out the trash! The curtains were stained and looked like they where from the trash as well. The bed only had a blanket on it that didn’t fit the bed. It was hot in the room even with the air on 55! I’ve made a complaint and nothing back from an email I had gotten. The pictures on the computer where NOTHING like the actual hotel! The bed felt like a box spring and there where no chairs for the table! HORRIBLE HORRIBLE ROOM! DO NOT RECOMMEND!!

Worst experience and definitely a scam of a hotel. Pictures shown on website are deceiving. I walked in my room and it was dirty, dead bugs everywhere, tape on a/c stopping it from falling, tv cables and electrical cords being dangerously exposed and the list keeps going. I definitely do not recommend.

I'm not giving this place 2 or 3 stars disgusting and unsanitary and scary to know it's still open and the city of Houston doesn't care about our safety or kids because me and my two year old had to stay here after working all night . I thought the price was to good to be true . How dare the owner or whomever is responsible for this establishment even ask for 100$ deposit and say NO SMOKING it smells like smoke and the sheets were filthy public hair and nasty wig hairs,, stained sheets just made me not ever wanna look at this place let alone refer or let anyone else spend there money here beware you will not be satisfied and will leave horrified at the sights .

Upon checking in the first thing the lady tells me is there are no refunds that should of told me something there. I get to my room and the keys don’t work. I think I had to go downstairs 4 times before the keys finally worked. The room was terrible the sheets were stained the pillow cases were stained we didn’t get any new towels and we stayed for 6days. I had to go buy my own pillows and blanket and cleaners. The air conditioning unit was filthy like they never cleaned it and the face of the unit kept falling off. There was dust everywhere and I ran across a few roaches. Even some dead ones around the room.

After I checked in I went to my room but the first room door had someone already broke it in the lack was Completely broken. The second room he sent me it wasn’t clean it even dirt was on beds and floor. The third and fourth rooms amenities wasn’t working properly switches not turning on the lights. Inside hotel was smelling funny. I just couldn’t stay in the hotel I couldn’t feel safe and asked if I can cancel the reservation but they charged half of my money. I do not suggest to anybody stay in this hotel not worth it.

Terrible. broken locks on the doors, holes in the walls with exposed wires, broken cabinetss, staff complaining to the customers. I would never stay there again.

Totally disgusting place. Stay away from here at any expense. Elevator only stops at levels 1 and 7. If your room is at any other floor you must use the stairs. Bed sheets are burnt and stained with urine and other unknown stains. Staff is extremely rude and unfriendly. Bed bugs on the bed. When I called the front desk 2 minutes after walking in I was told we could get no refund or room change. The room looked as if no one has walked in in years. The most discussing hotel I have entered in my life.

This has got to be the WORST hotel in Houston!! Got to my room and first thing to greet me were roaches!!! The sheets were yellow and rooms smells like urine. The owners should be ashamed to claim this filth bucket. I wouldn't let my dog stay in this place and the only reason I stayed was because I was very tired but slept on top of the covers! I would rate this place a negative zero if I could!!

I don't know about the other reviews but this was a cheap place to stay and you pay for what you get. The people working here were really nice to me and accomdating. The room was fine but as others said there were some roaches. Just make sure you keep it clean and don't leave any trash out and they won't bother you. I didn't see anymore after I started doing this. Don't leave it for the next day to take care of. I stayed for a week and it only cost me $250 +$50 deposit.

They are right by a police station, yet they allow people too sell drugs in their hotel. Usually they come from this black guy who lives in different rooms in the hotel.. He's in room 234... He goes by a name John, but who knows if that's real. This hotel is disgusting smelled like smoke Everytime. Don't come here!!!!!!

Bug infested no working heat or hot water then wouldn't return the money worst service and should be shut down insanitary there were even fingernails left on the floor and dirty sheets from previous customers don't know how they are in business

81.90 a night is not worth it...they should be 60...they don't have housekeepers...the rooms don't have refrigerators...my TV didn't work...them pictures they have on there is not how they look...I didn't even have a microwave in my room...they make you put a deposit down and the ac don't even have a cover 🤦🏽‍♀️