I liked everything, both how the reception desk worked and the doctor’s appointment. First, you need to make an appointment either by phone (but for about a minute you will listen to information that is sometimes unnecessary to you), or on the website, select the specialist you need and book an appointment. I needed a urologist, swelling appeared under my eyes in the morning. At first, the doctor’s age confused me a little - he was a very young man. But when he began the survey, conducted an examination, and gave me recommendations for treatment, I realized that the doctor was very competent (considering that I am a physician myself). And I was especially pleased that all his recommendations worked, and I got rid of my problem, thanks to the doctor. So, everything is fine, I’m happy, thank you all

Отвратительная клиника, не могут пойти на встречу своему клиенту, оставила свой листок с назначе6иями дома (живу в области) возвращатся ради одного листочка вариантов Нет, очень "приветливый персонал" в лице медицинской сестры гинеколога не могла ту попросить распечатку, собственно и слушать меня не стала, желаю этой клинике побольше приветливости и отзывчивость и люди к вам потянутся.

Ars Medico AT THE WINDOW they accept VHI from the general queue, I came through the VHI and waited 23 minutes, in other windows they did not accept me, I lost time, was late for the appointment. VERY BAD RULES FOR VHINA. Disgusting, disgraceful. I DO NOT RECOMMEND.

Администраторы по телефону общаться не умеют. Пытаешься что-то сказать, а тебе тут же до свидания. Дозвониться по горячей линии редко получается. Врачи есть грамотные.

Отличные доктора. Много лет там наблюдаюсь. НО ставлю три звезды за то, что нужно потратить пол дня, чтобы дозвониться и записаться на приём.

I had a double impression, I tried to make an appointment with a therapist, but it was forbidden to come to an appointment with signs of colds. I understand that Covid is spreading around the world, but why would I go to a therapist when I’m healthy. In general, the clinic’s policy is a bit strange.

Good day! On February 21 at 14:00 I was booked for densitometry. I don’t justify myself for being 5 minutes late; I explained the reason to both the administrators and the doctor. They refused to accept it and wasted more time on it. Where is your loyalty to your patients? Does everyone really arrive on time for their appointments every second? The conversation with the woman, a doctor from office 212, was in a raised voice, just like in a district clinic. I will find where to go and who to take the money to, you don’t need it. And I ask the management to explain to their employees about customer focus and polite communication if you are positioning yourself as a medical clinic that provides paid services .PS. When registering, the administrator must warn you that if you are late, you will not be accepted. P.S. According to your answer, the client is always to blame. Then, when making an appointment, please warn us about the specifics of the service, I asked this question, and the impossibility of being late. I didn't expect an apology from you.

Записались на прививку ,уточнили ее наличие ,за день позвонили сказали ,что нету этой вакцины, что она закончилась .Не понимаю смысла записи если они не бронирую ее, или просто администраторы не забронировали

Современное оборудование,с томосинтезом,кажется,единственный маммограф в области Врач вообще супер-выше всяких похвал

(Translated by Google) Tandem of the Ostryakovs - Miracle! Everything is done clearly, competently, at the highest level. I ask the management of ARS Med to pay attention to these professionals and their hard work financially! (Original) Тандем Остряковых - Чудо! Всё делается чётко, грамотно, на высшем уровне. Прошу руководство "АРС Мед,, обратить внимание на этих проффесионалов и материально их нелёгкий труд!

The work with VHI policies is horribly organized. They offered to pay for it themselves, and after the insurance company paid, they would return the money to me. I’ve been using VHI for 9 years and this is the first time I’ve encountered this.

An injection of Dipromet into the iliac joints was prescribed. The injection was, naturally, very painful, after it I felt dizzy with pain, they gave me exactly a minute to lie down (although everywhere it says at least 20 minutes) when I got up, I couldn’t walk right away, my eyes were dark, my ears were blocked, but the doctor and nurse didn’t even give me ammonia offered! He simply said his professional phrase: if it doesn’t help, sign up for a second injection. As a result, I don’t even remember how I got out of there and got to the car, forgetting about payment (but paid for the service later). Each patient tolerates injections differently... They quickly called for non-payment, and no one is interested in the patient’s condition (even being directly with the doctors. )

Disgusting office! On April 1, 2023, my child and I had an appointment with an allergist. Not only was the appointment delayed by 15 minutes, but during the appointment, a female employee came into the office to resolve her personal issues, until I personally reprimanded her and asked her to leave the office. They prescribed certain tests for us; their cost in invitro is twice as expensive as in other laboratories. We won’t go there again! We don't recommend it to others.

In general, everything is good, fast, high quality and expensive. But! I came to see a gynecologist before traveling to India (a hot country, I think everyone understands). I still don’t understand why it was necessary to prescribe candles that need to be stored exclusively in the refrigerator, and not to say anything about it, they spoiled during the flight. As a result, the money was wasted, the drugs went into the trash 😡 and there was no improvement in the condition. I'm unlikely to contact you again.

Good day everyone! Once I had an appointment with a child at a pulmonologist in this clinic. The doctor prescribed treatment for my daughter for 10 days, after which I had to apply for a continuation of the treatment regimen. After 10 days there was no appointment with the doctor (appointment two days a week), we were made an appointment 13 days later (it was 13.02). Then they called us three days after the appointment and said that we were made an appointment for 6.02, time 18.40. Or the program crashes, a technical glitch, or apparently it’s easier to say than to admit that the reception staff are illiterate specialists.. My minus, we were 10 minutes late.. The weather on February 6 was terrible and there were traffic jams in the city, and I warned that we might be late. The pulmonologist with whom we were registered left his workplace without waiting for the end of the appointment.. (And your doctor has already left, shrugging his shoulders, the girl at the reception voiced) I understand that treatment with such an attitude is out of the question.. At best, they will be imprisoned lifelong use of tablets and drugs, in the worst case they will be sent to another world.. As I understand it, the level of the clinic is determined by the girl at the reception desk, who has gathered a queue and blinks her eyes from behind her glasses when asked about clarifying my visit to the clinic. I can conclude about the quality there can be no provision of medical care and qualified treatment in this clinic.. I think I’m not the only one who has similar questions.. If the doctor is not worried about the health of small patients and wants to leave the appointment, it doesn’t matter that the child is on hormone therapy and how he’s moving treatment.. And the girl from the reception didn’t even deign to dial the number.. By the way, it’s very difficult to get through by yourself, but if for some reason I can’t come, I’ll always let you know. Health to everyone, without drugs and such medicine.. The Hippocratic Oath is apparently buried deeply and forever...

I like this clinic. Especially that they invite specialists from St. Petersburg. There is an opportunity to consult with great specialists. And Arsmedic doctors themselves command great respect. The doctor herself. Very grateful.