1/5 Susan W. 7 months ago on Google
Worst
experience
ever
in
this
Lulu
Hypermarket
One
Shamelin,
Cheras.
Few
months
back,
I
have
had
this
bad
experience
where
I
was
denied
entry
for
wearing
my
small
backpack.
This
rude
security
guard
(at
both
entrance)
insisted
to
put
on
a
cable
tie
at
my
backpack.
How
funny
was
that?
All
the
big
&
popular
hypermarkets/supermarkets
such
as
Aeon
and
Lotus,
will
not
do
that
to
you,
imagine
putting
a
cable
tie
at
every
customer's
bag?
Doesn't
matter
whether
it's
a
handbag,
backpack,
tote
bag
or
recycled
bag,
you
name
it.
What
kind
of
mindset
is
that?
Then
what
is
the
point
of
having
security
guard
and
scanners
at
the
exit
if
you
are
afraid
that
customers
are
stealing
your
stuffs?
I
didn't
let
them
do
that
to
my
backpack.
I
asked
for
store
supervisor
but
instead
of
them
calling
the
supervisor
another
security
guard
came
to
defend
his
colleague
and
insisted
if
I
don't
agree
to
follow
their
rules,
I
cannot
enter
the
supermarket.
Please
do
not
act
like
you
are
a
communist.
You
lock
customers'
bag
and
you
limit
their
freedom
to
access
their
personal
belongings.
Oh
ya,
today
I
went
there
again,
I
just
happened
to
look
for
McD's,
and
the
fastest
way
is
to
pass
thru
this
hypermarket,
this
time
I
was
wearing
my
recycle
tote
bag
and
again
this
rude
security
guard
insisted
to
lock
my
bag
before
entering.
I
ignored
him
and
told
him
that
i
just
wanna
pass
thru
and
not
shopping
at
your
hypermarket.
You
see
how
demanding
they
are
when
locking
your
bag.
I
WILL
NEVER
EVER
STEP
INTO
THIS
LULU
HYPERMARKET
AGAIN.
THANKS
TO
THE
MANAGEMENT
FOR
THE
GOOD
JOB
IN
TRAINING
YOUR
SECURITY
GUARDS
IN
PREVENTING/LIMITING
CUSTOMERS
TO
VISIT
YOUR
STORE.
KEEP
UP
THE
GOOD
WORK
AND
I
WISH
YOU
SUCCESS
IN
YOUR
BUSINESS!
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