4/5 Pavan T. 3 months ago on Google New
The
Good:
Friendly
and
Polite
Staff:
Most
of
the
staff
were
incredibly
welcoming,
always
greeting
with
a
smile
and
going
out
of
their
way
to
ensure
a
pleasant
stay.
Their
friendliness
added
a
warm,
personal
touch
to
the
experience.
Excellent
Activities
and
Shows:
The
array
of
activities
and
entertainment
options
was
impressive.
From
lively
shows
to
engaging
activities,
there
was
always
something
fun
to
do,
keeping
us
entertained
throughout
our
stay.
Nice
Bars:
The
bars
were
great
spots
to
unwind.
The
ambiance,
variety
of
drinks,
and
the
service
were
all
top-notch,
making
each
visit
enjoyable.
The
Bad:
Guest
Relations
Staff:
Ironically,
the
guest
relations
staff
were
not
as
accommodating
or
friendly
as
the
rest
of
the
team.
Their
lack
of
cooperation
and
warmth
was
starkly
contrasting
and
somewhat
disappointing.
Limited
Food
Choices
for
Vegetarians:
As
a
vegetarian,
the
dining
options
felt
restrictive.
The
same
dishes
were
rotated
daily,
which
quickly
became
monotonous.
More
variety
and
creativity
in
the
vegetarian
menu
would
be
greatly
appreciated.
Overcrowded
Dining
Areas:
Finding
a
place
to
eat
during
peak
times
was
often
a
struggle.
The
rush
made
meals
feel
hectic
rather
than
relaxing,
detracting
from
the
dining
experience.
Run-Down
Rooms:
The
rooms,
while
functional,
urgently
need
an
update.
They
appeared
worn
and
outdated,
which
was
a
letdown
considering
the
overall
ambiance
of
the
place.