Hollyhock Suites on Main image

Hollyhock Suites on Main

Hotel

😠 REALLY GROSS This place was, for us, disgusting. There was hair in the bed-sheets, they clearly had not been washed. We IMMEDIATELY left and asked for a refund. The owner claims in his reply that we stayed 24 hours, but in fact we left within 15 minutes of our arrival, and we have already told hi... People often mention stay, location, reviews, nice, refund, leave, perfect, owner, clean, family,


Address

639 W Main St, Louisville, KY 40202, United States

Website

www.hollyhocksuites.com

Contact

+1 502-276-6232

Rating on Google Maps

4.90 (69 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: stay (22) location (13) reviews (9) nice (8) refund (7) leave (7) perfect (7) owner (6) clean (6) family (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Austin M. 3 months ago on Google β€’ 18 reviews New
    REALLY GROSS This place was, for us, disgusting. There was hair in the bed-sheets, they clearly had not been washed. We IMMEDIATELY left and asked for a refund. The owner claims in his reply that we stayed 24 hours, but in fact we left within 15 minutes of our arrival, and we have already told him this twice. The owner first said that the maid must have just not run a lint-roller over the sheets, and then said they would only give us a refund if we GAVE THEM A SIGNED, NOTARIZED CONTRACT promising to NOT leave a review, or let anyone we KNOW leave a review, on this property. Now I think I know why this place is strangely absent of negative reviews. This is the exact text of his email to us: "We would like to offer you a refund of your previous booking if you remove your combined negative google reviews and commit to not leaving any reviews after your refund has been issued. We further require your guarantee that none of your party will leave reviews on our property, nor be able to book with us again in the future. Again. We are sorry you had a bad experience, but these reviews go beyond your experience and are unethical, casting an unrealistic review on our business. If you agree to these terms, here is what would follow. 1. You remove all reviews. 2. You sign a document stating that you will no longer leave reviews on our business and you will ensure none of your party or people you know will leave reviews. You will be required to list your full name and address so that it is legally binding. You will have the document notarized. 3. Your refund will be issued. Please let us know if these terms are agreeable. Hollyhock"
    2 people found this review helpful πŸ‘

  • 5/5 Maggie V. 6 months ago on Google β€’ 5 reviews
    We loved our stay at the Carriage House. Very clean, so many thoughtful amenities, and beautifully decorated. On-site hosts were very welcoming & Amanda was very responsive to any questions via text. The neighborhood was gorgeous & felt safe. We would absolutely stay here again the next time we are in town. Perfect for our family of 4 or even a girls trip. Ps, the Hollyhock blend of coffee made an excellent cup of coffee in the morning.
    2 people found this review helpful πŸ‘

  • 5/5 Debbie L. 5 months ago on Google β€’ 3 reviews
    Great experience from start to finish! The Carriage House was cozy, clean, well appointed and a wonderful location. Take time to walk the neighborhood and enjoy the beautiful homes, coffee shops, bakeries, eateries and unique shops. Definitely will return and highly recommend!
    2 people found this review helpful πŸ‘

  • 5/5 Michelle H. 1 year ago on Google
    Very cute place! Decided to stay overnight in Louisville last-minute on our way down to Nashville, and this place was reasonably priced, conveniently located right off 65 in a nice quiet area, and very tastefully appointed and clean. Loved the games and the book collection. 😊 Would definitely stay here again! Only suggestion for the host (which did not detract at all from our 1-night stay and I still give it 5 stars) would be to add just a few more pieces of furniture and wall decor to absorb echoing in the main space and make it feel a tiny bit more homelike/comfortable for lounging. Great place overall!
    2 people found this review helpful πŸ‘

  • 5/5 Jamie P. 1 year ago on Google
    Hollyhock suite 5 was one of the best places we have stayed. Myself my husband and my 3 kids stayed for spring break and there was plenty of room for us all. The location was perfect! A block from many good restaurants and the science museum, Ali museum and the Louisville slugger museum. We never heard anyone else around us and the place had everything you need. They even supply Kcyps and a whole coffee bar. My kids begged to stay longer! The towels were actual nice big towels, not cheap ones. The beds were comfy. Great place!
    2 people found this review helpful πŸ‘

  • 5/5 Lisa C. 1 year ago on Google
    Quick trip for us - perfect location in the city! Our host Amanda was very responsive and very accommodating to our unique situation with our pets. We loved her space and the beds were super comfy! We would totally stay again if we are in town again. Thank you!!
    1 person found this review helpful πŸ‘

  • 5/5 Suzette C. 1 year ago on Google
    Loved it!!! Perfect for our family get together for Thanksgiving, temperature could have been warmer could not get the thermostat to go pass 74 degrees so we were very cold. Rooms were nice, comfortable beds, and the place was exceptionally clean. Would definitely stay at HollyHock Suites again just need that heat.
    1 person found this review helpful πŸ‘

  • 5/5 David F. 11 months ago on Google
    Location was perfect! Condo was clean, nicely equipped. We did not run into one issue. Welcome package was much appreciated.
    1 person found this review helpful πŸ‘

  • 5/5 Nancy S. 11 months ago on Google
    Great location. Right in the city and walkable to stadium, museums, 4th Street, distilleries, and more. Hosts were very responsive and helpful. The condo was well stocked with coffee and pods and accoutrements. Large and plenty of towels, sheets, etc. We had a very lovely stay for a fun mom’s weekend away.
    1 person found this review helpful πŸ‘

  • 5/5 Matt W. 2 years ago on Google
    Awesome place to stay when visiting Louisville! Very unique layout that seems like a block long. Plenty of room for 3-4 groups, or a larger family. Owner pretty responsive to a few requests we had, including some snow removal - guess that’s not normal here. πŸ˜‚ Street parking right behind facility, which depending on what unit you get could be right outside your door. We stayed in unit one and I’d stay here again. Only slightly negative was the main family room area was a little chilly. Huge unit but furnaces are located towards other end. Really nice bathrooms as well, one with a full bathtub. 3 of 4 bathrooms have nice walk-in showers.
    1 person found this review helpful πŸ‘

  • 5/5 Ron k. 1 year ago on Google
    We had a great time! The cleaning lady’s were helpful and very nice! Our suite was exactly how we expected it to be,, beautiful I would highly recommend Hollyhock Suites to my friends and my next trip to Louisville It will be my first choice for a place to stay!
    1 person found this review helpful πŸ‘

  • 5/5 Andy M. 2 months ago on Google β€’ 5 reviews New
    A wonderful place to stay for our family. Accommodations were plentiful and location is top notch. Close proximity to dining shopping, and soccer fields for our stay. We’ll definitely stay again for our next visit to Louisville.

  • 5/5 Nikki M. 3 months ago on Google β€’ 3 reviews New
    Such an adorable and spacious place to stay! We were only able to enjoy it for a few hours as we were passing thru from Minnesota to North Carolina but it was the perfect place to allow us to rest and decompress after a long day of driving! Would definitely go back and stay longer!

  • 5/5 Denise R. 1 year ago on Google
    Bravo! They over delivered in every aspect - offered us sensational interior, premium host availability to accommodate and in the most incredible location with quite dramatic views! Definitely will book again and / or recommend...and a BIG THANK YOU also is warranted...thank you!

  • 5/5 Falilat I. 10 months ago on Google
    It was home away from home. Very cozy welcome. Fully stocked with everything you need on the house. Nice neighborhood with friendly faces.

  • 5/5 Dustin M. 1 year ago on Google
    This was a celebration for my 40th Birthday, and the house was a perfect location. Quick walks to downtown bars, shops and restaurants. 10 adults had plenty of room and space. I definitely recommend.

  • 5/5 Dena B. 1 year ago on Google
    Perfect location for anything downtown. Beautiful floor to ceiling windows. Upscale decor and design. Well stocked baths and kitchen. Plenty of space. Felt secure in the building. Communication with owner was quick.

  • 5/5 Marly F. 7 months ago on Google
    This would be a great place for families. It’s in a wonderful location and the rooms are comfortable. The decor is farmhouse, modern and it was clean. The description that says breakfast provided is a little misleading. It should say that snacks and some breakfast type food is provided. The snacks are a really nice touch, but would be more accurate worded differently. Better to under promise and over deliver. As a couple, we typically only stay with Airbnb’s that have a king bed I assumed incorrectly this did which was my error. Nevertheless, it was very nice. I highly recommend for families and couples who are used to queen beds.

  • 5/5 Roleen D. 5 months ago on Google
    Perfect vacation rental for my large family. Amanda, the owner, was communicative, helpful and kind. The place was spacious and modern! Loved it.

  • 5/5 Jennifer C. 8 months ago on Google
    Beautiful place with all the accommodations! Walking distance to several local shops and restaurants. Quiet neighborhood. Quick response regarding any questions we had. We are already thinking up dates to return for a little getaway. Truly a gem!

  • 5/5 Andi Z. 7 months ago on Google
    They don’t miss a beat! Felt like staying at a luxurious hotel but got the space of a two floor apartment! A luxury stay with a very homey feel. Would definitely stay here again.

  • 5/5 Michelle 9 months ago on Google
    We chose this place for the location and space for 8 adults and we're able to walk to every itinerary item easily, walking east to till Angels Envy , west to Peerless, and south to 8Up Elevated bar. We had one issue with a ceiling on our first night which was addressed immediately by the owner who kept in constant communication and provided alternate rental options if needed. We would stay here again.

  • 5/5 Jacob G. 7 months ago on Google β€’ 1 review
    Perfect location for enjoying Louisville! Convenient location for enjoying downtown by foot but also easy access to parking for locations outside the downtown area. Our favorite Airbnb rental so far. Clean, well outfitted, roomy, modern, quiet and ADORABLE! Most comfortable beds ever! Bedrooms have no windows making for a perfect nights rest.
    2 people found this review helpful πŸ‘

  • 5/5 Katie H. 3 months ago on Google β€’ 2 reviews New
    We had a bridal shower weekend and the Hollyhock Suites on Main were perfect. The suite had plenty of room for us to gather and sleep. The staff was helpful and thoughtful. The location could not have been better. We parked at the Muhammad Ali Center and it was plenty close and reasonably priced.

  • 1/5 Austin M. 3 months ago on Google β€’ 1 review New
    REALLY GROSS The neighborhood seems EXTREMELY sketchy at night, a completely deserted concrete jungle. There was hair in the bed-sheets, they had not been washed. There is a long check-out checklist that has the renters starting the laundry: My guess is that the previous renters never did that, so the maid just smoothed over the sheets and left them for us. When we asked the owner about this, he said that the maid must have just not run a lint-roller over the sheets. What an awful excuse, not addressing the problem at all. We left IMMEDIATELY and asked for a refund, which he denied. When we asked again, he said he would only give us a refund if we GAVE HIM A SIGNED, NOTARIZED CONTRACT promising to NOT leave a review, or let anyone we KNOW leave a review, on this property. This implies a few things to me about why I only see good reviews on this property here. To address his notes below: We were in the unit for a grand total of about 15 minutes. We did NOT stay any longer. His response below is simply wrong. I know exactly where I slept that night: A great hotel down the street!


Call +1 502-276-6232 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

The Galt House Hotel, Trademark Collection by Wyndham image
1
The Galt House Hotel, Trademark Collection by Wyndham
Hotel
Sophisticated hotel with 6 restaurants & lounges, plus a seasonal outdoor pool & 53 meeting rooms.
4.10 (7.8K reviews)
Omni Louisville Hotel image
2
Omni Louisville Hotel
Hotel
Contemporary hotel offering a rooftop pool & trendy dining, plus a posh lounge & bowling alley.
4.50 (3.8K reviews)
Derby City Gaming and Hotel image
3
Derby City Gaming and Hotel
Gambling house
πŸ‘πŸ‘ We were so impressed with our stay at this hotel. We stayed on a Tuesday night - so it was not busy but we did not expect how quiet it would be! It was awesome! We stayed in the King Suite - it was spacious, spotless and comfortable. Beautiful room. I’ll be honest - I’ve not been in a hotel so cl...
4.10 (3.5K reviews)
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel image
4
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel
Hotel
Modern lodging offering upscale rooms & suites, plus a restaurant, a bar with a terrace, & a pool.
$94/night
4.00 (3.5K reviews)
The Brown Hotel image
5
The Brown Hotel
Hotel
Elegant hotel with 2 restaurants & a lobby bar, plus complimentary Wi-Fi & an airport shuttle.
4.60 (3K reviews)
Last updated:
()