I’ve reserved this hotel based on reviews which was a big mistake. Room was not ready till 15:30 and they were cleaning right at 3 pm Room had issue in shower area, it’s not 5 star hotel. Wash room in lobby was awful. I had to wait in lobby because they didn’t accommodate late check out and wash room was out of soap to wash your hand. Is this 5 star hotel???? I’ve paid for airport transport, they took a taxi in street which dropped me far from airport ( because the taxi didn’t want to pay airport entrance fee) . They don’t have their own transportation all the time. Don’t recommend this hotel at all.

Probably the best hotel I've ever been to! Everything was of high quality there, the staff was so friendly, and you could vividly feel being cared for during your stay. The staff was so kind, respected, and caring. They prepared us anything we needed. Rooms were clean and big (you had enough space to do different activities in the middle area of the room), and interior stuff were lovely, new, and well-chosen. Pillows, bed, TV, praying cloth, tea service, electric and control systems (light, AC, etc.), bathroom and jacuzzi, Wi-Fi, food, breakfast, café, pool, transfer, location, restaurants, and elevators, all and all were just PERFECT!

Every thing was very good there, the reception had both Arabic and English speaking people, They did a nice gesture of remembering my sister’s Birthday and offered us a free cake to celebrate and they even gave her a special birthday card. The morning open buffet breakfast was very good and tasty The coffee shop prices were good compared to the prices in my country nothing was over priced The water group facility “swimming pool, jacuzzi, sauna, massage and gym” was good and you have 2 hours a day for free

It was one different from what we imagined.. Toilets in the lobby were dirty and smelly!! The rooms that they prepared for us were not clean and had no light. We refused to go there and asked for refund to go to another hotel; they offered us one imperial and one honeymoon suit. They were clean, but the furniture was still not proper for a 5 star hotel.. The kettle was broken, sofa had a crack and the mirrors on the roof of honeymoon suit had a crack!!! The positive point about this hotel was customer service, being nice and helpful. Room service (food ordered, fruit and afternoon cake provided by hotel) was good. Overall, it had both positive and negative points.

The Firoozeh restaurant at top floor of the hotel sucks. The price is too high for the food quality. The variety of the buffet is poor. Staff need professional training to work in this restaurant. I ordered fish, they put some red sauce next to my fish in plate, it was super hot, I could not enjoy the rest of the meal. None of the servers asked anything from our table neither cleared our table.

The room we were there was not clean and you would see long hair every corner. Unfortunately, the toilet was out of order so we used to changed the room .Then ,in the new room we had problem with the air conditioning. I can't believe who gives this hotel 5 stars.

The exterior and rooftop restaurant of the hotel are impressive, and the cafe is cozy and relaxing. The food excellent. Because of these impressive features, the hotel attracts people who are not guests of the hotel. There were many pilgrims from neighbouring countries who brought their not so well behaved children to the restaurants, their screams and rowdiness, made it difficult for us to hear each other. The taxi service of the hotel has its own agenda for giving you a tour of the city...if you need to use it, tell them exactly where you want to go and ask the rate beforehand.

I did not go to different hotels, but I have heard from different hotels, that this hotel is the best hotel , timely and regular service, behavior and excellent hospitality, I, in turn, do not get tired, I offer the service of this staff Hotel

Beautiful hotel, lovely staff, good breakfast, high class restaurant, poor gym

The luxurious 5-star Almas Do hotel from the Almas hotel group was opened in March 2015. Almas Do Hotel has 217 rooms with special amenities on 25 floors inspired by the special architecture of different nations in different styles such as ancient Iranian style, Russian style, Turkish style, Roman style, African style, Arabic style, Iranian style, Safavid room and... a museum of It has exhibited international arts. Almas Hotel with experienced and trained personnel is ready to host you dear guests. Note: Smoking is prohibited in this hotel.

Good stuff, very good swimming pool , and nice manner of staff

Perfectly managed. Very delicious meals and luxurious restaurants. The pool and spa section was also very good. Great service all around. Water pressure was an issue for us (we were on the 14th floor) but this was the only bothering issue that we encountered.

The only thing I’d recommend about this hotel is it’s location. Terrible for its price. Definitely not a 5 star hotel. The backroom utilities had cracks all over. Bed was uncomfortable and wobbly. The room walls were cracked and chipped. Worst of all, no windows in the room which made us feel like we’re in a prison cell. . The cafe had ridiculously expensive items for worthless quality.

Fantastic hotel. Very friendly and professional staff, comfortable rooms. Fast and reliable WiFi. Great breakfast. Wonderful room and perfect location. 100% recommended

It was a good place, but not as good as a 5-star hotel

I completely regret booking this hotel. The are many things wrong with as such as its rude hotel staff and it's tiny elevators. The lobby is nothing special and the toilets in its lobby smell horrible. The room service takes forever to arrive and doesn't taste very good. One star is much more than they deserve.