4/5 Terri G. 1 year ago on Google
We
stayed
here
two
nights
at
the
end
of
a
9-night
trip
around
Morocco.
It
is
a
very
nice
and
interesting
hotel
with
many
positives,
but
overall
we
felt
they
were
a
bit
disorganized.
They
actually
have
an
interesting
feature
where
they
give
you
a
cell
phone
to
call
them
at
any
time
if
you
need
them
(such
as
needing
a
ride
to
the
hotel).
We
had
a
private
guide
so
we
didn’t
need
that
service
but
it
might
be
helpful.
When
we
checked
in
they
put
us
in
our
room
.
There
are
no
room
numbers
by
or
on
the
door.
We
were
told
the
animal
name
of
our
room
but
no
number.
There
were
several
instances
where
we
were
just
confused.
Such
as,
we
went
to
the
rooftop
bar
to
order
a
drink
to
take
back
to
our
room
the
night
we
arrived
and
that
was
a
bit
of
a
disaster.
We
told
them
the
animal
name
of
our
room
and
that
caused
a
huge
issue
because
we
didn’t
know
our
room
number.
Also
apparently
we
were
supposed
to
have
called
them
from
our
room.
So
they
had
a
server
carry
our
drinks
on
a
tray
with
us
back
down
the
lift
to
our
room
where
she
set
them
down
and
gave
us
a
bill
to
sign.
Very
confusing.
The
lobby
staff
is
apparently
not
connected
to
the
spa
staff.
We
had
a
hammam
bath
and
massage
scheduled
the
day
of
our
departure
that
ended
after
check
out.
I
asked
if
we
could
extend
our
checkout
time
but
it’s
the
busy
season.
That
is
fine
but
I
asked
if
there
was
a
place
for
us
to
use
in
the
spa
after
we
were
done
beachside
we
had
to
fly
out
(on
an
overnight
flight).
She
suggested
we
take
out
luggage
to
the
spa
as
we
could
do
it
there.
That
is
not
true.
There
is
no
place
to
do
that.
I
would
have
cancelled
had
I
known
I
could
not
get
ready
for
the
next
22
hours
of
travel.
The
breakfast
was
good,
but
we
arrived
around
7:15am
as
the
start
time
is
7
and
they
were
not
prepared
for
guests.
Our
room
was
nice
and
we
liked
the
lay
out
and
bathroom.
We
were
in
the
first
floor
with
no
windows
to
the
outside
and
it
did
get
a
little
stuffy.
They
do
provide
you
many
nice
snacks
and
treats
in
your
room.
There
is
a
nice
gym
there
but
they
say
it
is
the
least
used
room
in
the
hotel.
So
overall
it
was
fine
but
we
felt
the
service
wasn’t
as
good
as
what
we
had
experienced
in
our
other
parts
of
Morocco
and
this
is
an
expensive
hotel.