1/5 Paulo B. 7 months ago on Google ⢠5 reviews
I
traveled
to
Nantes
and
stayed
in
Sure
Hotel
during
the
night
of
the
8th
of
September.
I
traveled
with
a
group
of
associates
from
work
(10
people)
and
we
stayed
in
5
different
rooms.
We
were
asked
to
pay
upfront
at
check-in
(something
Iâve
never
experienced
before
staying
in
hotels
in
Europe).
3
of
the
rooms
had
problems.
Me
and
my
brother
(who
stayed
together)
and
4
other
associates
had
to
come
down
to
the
reception
because
our
cards
didnât
work.
The
night
audit
didnât
speak
any
English
and
we
couldnât
understand
exactly
what
happened,
but
it
looks
like
the
cards
werenât
activated
properly.
We
finally
got
to
our
rooms.
I
took
a
shower
and
as
I
lay
down
to
sleep
I
notice
a
loud
beep
coming
from
the
fire
alarm.
It
was
beeping
every
minute
because
it
was
low
on
battery.
I
called
the
reception
on
the
phone
and
once
again
it
was
really
hard
to
communicate
because
of
the
language
barrier.
She
finally
came
to
our
room
and
agreed
to
move
us
to
another
room.
When
we
finally
got
a
new
room
it
was
already
0130
in
the
night.
We
were
really
tired
and
we
just
slept.
In
the
morning
we
noticed
that
the
bed
sheets
werenât
clean
properly,
there
was
smelly
(rotten)
food
inside
the
fridge,
the
microwave
was
super
dirty
and
the
toilet
was
very
smelly.
During
breakfast
we
talked
with
our
associates
and
2
other
rooms
also
had
smelly
food
inside
the
fridge
and
werenât
clean
properly.
One
of
them
even
had
a
piece
of
cooked
chicken
just
laying
there
in
the
kitchenette
and
dirty
dishes
in
the
sink.
We
complained
to
the
receptionist
(Cristine)
but
she
couldnât
help
us
as
she
was
just
a
trainee
working
during
the
weekends
(and
she
didnât
get
any
information
of
what
happen
with
our
room
during
the
night).
Even
though
she
was
very
helpful
and
tried
her
best
to
make
it
work
for
us.
We
were
asked
to
write
an
e-mail
about
what
happened.
Apparently
they
have
people
complaining
about
the
same
things
every
week,
but
when
you
read
their
comment
section
in
Bookings,
it
looks
like
they
are
really
good.
I
also
noticed
they
dismiss
some
of
the
things
the
clients
complain
about,
but
I
wouldnât
doubt
the
criticism
considering
what
Iâve
experienced
here.
All
in
all,
it
was
a
terrible
experience
and
I
would
never
recommend
staying
here
to
anyone.
At
least
if
you
like
sleeping
in
a
clean
room.