my midwife was amazing and encouraging. loved her so so much but my actual doctor seemed to care less about my pregnancy and me as a person. i am young so coming into a place already scares me but professionals should always treat you nicely right? wrong i guess. sad to see how professionals treat people. in more depth, i was told on my last visit that my weight was more than enough to gain and then told “you do know you’re getting tested for diabetes next time right?” no questions about my diet or even considering my weight was wrong because of my clothing. there’s more reasons i felt not welcome and i’m gladly going to another place. :)

I was nearly scared off due to the negative reviews, then I started reading other reviews by these disgruntled people. Most of them are disgruntled about everything. So, since my doctor wanted me to go here, I went. It was very easy to make an appointment with the very nice lady who called about my referral. I arrived for my appointment early in case I had to fill out forms, was checked in by a very nice lady, and I waited. Almost at my exact appointment time, I was called up to the desk by, you guessed it, yet another very nice lady, and told my new doctor was just called away to deliver a baby, but he really wanted to see me. She asked if I could return in three hours. Yep, no problem. I only live a mile away. When I arrived, the lady who originally checked me in recognized me and thanked me for coming back before as soon as I reached the desk. I waited out front for about 15 minutes, then was in the back room for maybe 20 minutes before the doctor arrived. He spent sufficient time with me and explained next steps. I do wish he'd listened better about one thing. He seems to think he knows better than me what hurts inside my own body, but I'll bring it up again at the next appointment. If you are hesitating going here because of the other reviews, I think you need to just go and see for yourself. I personally interacted with 8 different employees at this location and every one of them was completely pleasant and friendly.

I’d look elsewhere if you’re planning to use these doctors for your pregnancy. We interviewed them and they said all the right throngs but did not follow up. First, they require constant follow up. They can’t seem to get paperwork right either and you’ll have to be on top of them. You’ll have to constantly call to make sure things get done correctly. Even if you fill everything out and only require them to sign. They still can’t seem to get that right either. They constantly leave things out of reports and don’t follow up on what they say they’ll do. We also asked our doctor if she’ll be there throughout the whole process even the birth and she assured us she would. There wasn’t any exceptions or did she tell us their would be times she wouldn’t be there. When my fiancé gave birth, our doctor did not show up and told us that she wasn’t on call that day. She could have told us that when we interviewed her during our first visit. As well as the day of our daughters birth. We had an appointment that day and she didn’t even mention that she wouldn’t be there at the birth. On top of all this, they can’t seem to stick to their scheduling. We are constantly waiting over 30+ minutes every visit. I’d look elsewhere and go here if it’s your last resort.

I saw Colwell and Ingrid for my first pregnancy. Throughout the pregnancy I mentioned my belly was very small and no one put any efforts to see why. What do you know she was born at 35 weeks weighing 3lbs 12oz due to fetal growth restriction. I made the decision to stick with this facility for my second pregnancy which I’m now 29 weeks. I decided to stay because they know my history with my last pregnancy. I figured they’d be more cautious and watch for signs of fetal growth restriction this time around. I’ve mentioned to Jasmin Vasquez why isn’t anybody doing ultrasounds and checking on my son periodically. She said only 3 ultrasounds come with my package. The last time they’ve checked on my son was in April. I’ve only seen my Doctor one time this whole pregnancy. I’ve expressed that they failed to notice my daughter (first pregnancy) stopped growing and no one seems to put any effort into to making sure it doesn’t happen this time around. I get 90 second appointments being told I’m overweight and baby’s heartbeat looks great. Nothing relevant regarding any of the concerns from my first pregnancy or current concerns. My lawyer has been kept in the loop in case my son is born under 5lbs. Highly, highly don’t recommend coming to here.

Do not go here!!! When I decided to come here instead, of Momdoc I thought I was finally going to get better care but I was wrong. They are the same level or if not worse than Momdoc. They lost my medical records, and when I finally was able to talk to someone they were more interested in proving me wrong and shutting me up. They also cherry pick what they want to discuss with you in order for them to not address the real issues or deal with what your actual complaints are. This place needs to be shut down. -they still have not returned my Medical records that they said they would have ready. -I have sent multiple messages to all the doctors I have seen and neither had messaged me back about any clarification. - I have scheduled to see Murray, I haven’t met her and I’m 25 weeks pregnant. then when they ask me who I have seen during these appointments I tell how I am supposed to see; which isMurray and then tell me - actually you have seen this provider. And proceed to treat me like a liar.

Update: I’m not sure if they read my review but these last couple experiences with the clinic have really turned my views around. They seemed to be much more attentive and better at explaining what was going on. I really appreciate the fact that they at least take the time to address patient concerns and find a way to improve. Although the doctors are knowledgeable and it’s convenient that they have bloodwork and ultrasound done in office, great availablility, the negatives far outweigh the positives. I came here for my first pregnancy and their bedside manner is horrible. They are so transactional and don’t empathize with a first time mom’s fear. Same with my second pregnancy that ended in miscarriage. The nurse or PA whatever she was almost seemed rude about it Then on top of it they schedule all these “filler” appointments to bill the insurance. I came in and paid my $40 copay plus whatever portion of my deductible it will be and waited 45minutes so they could do a $.99 pregnancy test instead of an ultrasound to make sure my miscarriage came out. Definitely changing providers ASAP

I don't like this clinic. Takes to long to get someone to answer the phone. Takes to long to hear back from the doctor. I've been waiting for a month if not more for them to send info to insurance so they can cover my medication. I've message to doctor and its not taking me anywhere all she did was resent the same prescription that insurance don't cover.

I started going here because I got BV and this was the place that could see me the quickest, almost 2 years ago. Then, just over 2 months ago at the beginning of August I went for an IUD insertion, they had to have me do a consult first, and then I went back a few days later for the insertion. The whole IUD process will be uncomfortable no matter where you go, but I thought the doctor was doing it correctly. She was nice and it seemed normal, though I have never had an IUD before and didn't know what the standard operating procedure was. They wanted me to do a follow up to check if it was in place, but each time I go I have to pay copays every time, so this whole process gets expensive when they want copays for the consult, copays for the insert, and copays to check. I felt normal afterwards (of course with some cramping and bleeding). So I didn't feel that I needed to go back. It was fine, but then a few days ago (about 60ish days after insertion) I felt paranoid if something was wrong and felt some weird discomfort on my lower left side. I had had some heavier discharge ever since I got the IUD. But just a few days ago I started to feel paranoid like maybe something was wrong and it was out of place. I was worried and made an appointment with another OBGYN place and they did a sonogram to see, and the IUD was partially in my cervix. (AKA not effective as birth control). So, my body was trying to get rid of it. The rates are about .5% ~ 11%, and apparently it is higher in the first few months. I only had it for a little over 60 days. I asked the provider at the other place and she said the only way to tell if it was placed properly is to do a sonogram after placing it. Which, Estrella Women's Health Center never did. I asked around to someone who I know who had more IUD experience, and she said that when she has had an IUD placed, they checked afterwards. I did not know this was normal. So, I ended up having to get it removed at a different place because it was leaving my cervix open, which can lead to infection. What a waste of my time, money, and strength. The whole process was not good and not even worth it since I had to get it removed. I recommend going somewhere where they will do a sonogram/transvaginal ultrasound IN THE SAME VISIT as IUD insertion to ensure it is properly placed.

Consistent problems with scheduling, they cancel appointments frequently. They just cancelled an appointment for me for a time sensitive matter, for the second time, when they demanded this appointment to begin with. Then they acted as if they were doing me a favor to reschedule. I chose this place because they are around the corner from my house, but I refuse to be an on-call patient for the best of doctors - and this place with as many providers and staff they have can’t seem to get the most basic of appointments done without problems. If you need birth control this place will ensure you don’t get it - so go anywhere else.

The providers are fine, but this office is very poorly run. I am currently 37 weeks pregnant and Estrella Women’s is my biggest source of stress- and it is always stressful. First of all, I was told that I could not be followed by the midwife group due to my age and IVF baby (even tho this is my 3rd pregnancy, I am very healthy, and had 2 prior unmedicated, uncomplicated, full-term births). However, now that I am needing to be seen weekly the physician has no availability and my next three visits (until my due date) are with the NP. The NP is fine and capable but if this is the case why in the world can’t I just see the midwives? My other stressor is weekly BPPS and NSTs. The NSTs are a complete waste of time. They only seem to be able to schedule in the afternoon when baby is sleepy/not active. I request morning appts but they are not available (also, I attempted to schedule these weeks ago but they refuse to schedule more than a couple weeks in advance “because it’s too difficult if it needs rescheduled”). So I show up for an NST, baby is sleeping and not moving enough, so they want me to go to the hospital for a BPP. They have the equipment in the office but it’s all booked up. So now I get to waste 3hrs of my life waiting for an US to be told everything is fine. And they want me to to do this every week. The doctor then agrees to let me have bi-weekly BPPs (because if we end up doing this unscheduled every week at the hospital, why not skip the NST and not waste everyone’s time and resources). The front desk staff then cannot even schedule these because they don’t have enough techs. I also address their long hold time- if you call you will hold at least 30min. I am told by the grumpy front desk lady that they have “lots of providers and lots of patients and that’s how it is. You just have to hold”. A simple call back would be way more respectful of my time. They give you 100 appt reminders so you don’t waste their time (and I truly feel like their “ticklers” boarder on harassment- calls, texts, and emails multiple times every day until you call and hold 30min to get them to stop). It’s nice that they feel like their time should be recognized and respected however that is not reciprocated. I cannot wait to be done with them. I will not be continuing my gyn care here. I wish I would have switched earlier.

this has taken years to finally open up about my very horrible and traumatic experience I had with this office back in 2013 when I had my first child. i had met dr bj ho at banner when I found out I was pregnant with my daughter and at the time I had a bad experience with my first ob so I transferred care when I was in my 2nd trimester, he advertised that he is a high risk doctor so I believed I would be in great hands with someone who had experience dealing with high risk patients and since I had hyper emeisis and he was always so sweet and attentive I figured I would get the best care; Well that all came crashing down when I was 34 weeks pregnant and admitted to banner due to gallstones and signs of preeclampsia. I ended up being admitted the last weeks of my pregnancy due to my very sensitive health but I still had hopes I was going to be taken care of, that was until I began to feel very shortness of breath and had a hard time walking without feeling breathless and every time I let my nurse know she would roll her eyes and say it was normal and that my baby y was pushing on my diaphragm and just let it be....well until one day I looked very ill and they realized my oxygen was at 92!! huh I thought it was all in my head nurse!!! well they still tried to gaslight me into thinking everything was ok and by this point dr ho was letting other drs take over because he had no idea on what was going on with me and looking back I wish I would of had family or patient advocate speaking for me during this very traumatic time maybe all of this could have been avoided! but no, I was ignored by everyone and the things I went thought are insane, straight neglect on my medical team! I had preeclampsia and a rare heart conditon that had not yet been identified and if you are wondering why its because not one doctor including my ob Tok the time to take me seriously and administer tests that would of would this issue out! one of my main valves was leaking and my heart was soaking it up like a sponge which in reality felt like I was being slowly drowned which created a very horrid painful way to slowly die, and what made it worse was how they would have up to 2 iv bags pushing fluid in me which made me look like a water balloon! it was painful to even touch me, I was literally being abused and traumatized by my medical team, my hospital stay was one straight out of hell and watching my ob doctor look confused and lost the entire time did not settle well with me but I had hope which ultimately caused my heart failure. the only reason I am Abel to speak on it now is because after leaving his office early last year due to their horrible treatment I experienced at their office I realized that my doctor NEVER CARED, he gaslighted me the entire time I was his patient so I wouldn't sue or expose what they did to me!! this is unacceptable and the fact that I never received an apology from ANYONE who did this to me really fuels my anger. this shouldn't have never happened to me and I hope this doesn't happen to anyone else. please always listen to your body and have someone with you to speak on your behalf because due to my lack of support I feel like my voice didn't matter until it was too late im sorry to anyone I referred to this office before

Dr. Rathee and the whole staff was amazing!! Everyone was very friendly and helpful! Dr. Rathee was very kind, asked me questions to get to know me and made me feel very comfortable and heard! He never tried to rush me like some MDs do! Really shows he cares! I will 100% continue to come to this office for my women’s health needs. Would give infinite stars if I could!!

My sister in law is a pt here and it’s very sad that she is. Working for an OBGYN office and seeing what has gone through here is sad and disgusting. HX of preeclampsia/preterm labor and no one did a 24 hour urine, nor has anyone recommended an additional US. Ultrasounds are standard of care!!!!!!!!! If there is cause for a damn ultrasound then order it. On top of this chaos a 1hr gtt was not done but they somehow had results stating she passed 😂 how did someone pass something that was never done. Pt beware! You’re better off elsewhere! You’re just a number here.

I used to be a patient in 2020, and tried to come back this year but man the scheduler was rude! I asked for Dr. Gomez which was my gyn and she was great, but she is not there anymore, therefore no reason to come in at all!!! I hope the replace the front staff though because they are horrible!

Dr. Orland is the BEST but I just couldn't do more than two stars because the first interaction is the front office staff and BOY are they rude. I had to do a follow up appointment for an ultrasound, I asked the checkout lady when will I know what my part is to pay she tells me someone will call. No call. I called them and was 226 and right away she says it's due up front. Times are hard for people and I received a payment plan before and paid on time and I have been going here for more than 10 years, I'm not new to this doctor or office. The front office staff has me transferring to a different doctor.

Today is my first visit at this facility. I was greeted and assisted by Alma/ front desk. Alma’s smile was welcoming and her customer service is too notch. Thank you Alma- let’s hope rest of visit is as pleasant.

Dr. Akanksha Murray was a horrendous provider. She repeatedly laughed off not reading my chart at the very last 3 appointments of my pregnancy, which are so crucial. Her bedside manner was cold and careless, at best. Please go see anyone else, especially if you are a young or first-time mom that wants a provider that works with you, not against you. She made me feel like a human body bag.

I Like Dr Murray but no one checks emails sent, very long wait times to get out of office (hospital) appointments scheduled, AND just arrived for a follow up appointment and was told my insurance (Cigna) is no longer accepted. WHAT? No letter, no phone call, or told when appointment was scheduled two weeks ago. Front office would not answer me when asked when they stopped accepting my insurance and was told the scheduler didn’t tell me because she didn’t know. NOT happy!

I originally was seeing doctor Rathee but for 2 years he wouldn’t listen to me about checking me for endometriosis which runs in my family, he was just interested in me having more babies to make money. I made the switch to dr. Ho and he’s been amazing, not only did I have endometriosis I also had fibroids and andeyomosis. Always trust your gut feeling when something doesn’t seem right and get a doctor who listens to you. Thank you dr. Ho ❤️

I went in to see Dr. Florian today regarding a medication follow up. I intended to discuss what some assisted weight loss would look like with the medications I have been seeing in the news lately. I shared all of this with the PA she said she would pass along everything to Dr. Florian. The Dr entered and immediately asked me if I had ever been to a weight loss center. I asked him if he meant a weight loss center for weight loss surgery and, he said yes. I told him that I had not and that I had ZERO interest whatsoever in a weight loss surgery. He want on to completely disregard my zero interest and went on to tell me that I more than qualified for the surgery based on my BMI and that they would be better equipped to handle my needs. He continued by asking me questions about my lifestyle and when I told him I walked daily with my dogs and went to the gym several times a week, he then proceeded to ask me the same question repeatedly, “are you sure you walk an hour a day?”. It was the most belittling experience I’ve ever had in my life in a drs office and that’s saying a lot. Dr. Florian completely disregarded me as a patient and person. My voice and what I was saying to both him and his PA was completely irrelevant. Dr. Florian suggested a controversial, invasive, dangerous, and frankly outdated surgery to a strong, abled, healthy, 34 year old woman. A surgery that could severely impact my body and the quality of my life indefinitely. And all because I was vulnerable and tried to inquire about some assistance from medications I wanted more information about to help with my PCOS/weight. I will be looking for a different physician who respects and listens to their patients. A Dr. that doesn’t just see their patients as a BMI and a number on a scale in relation to their value as a person.

I have been coming here for more than 1 pregnancy, my only complaint is that nurse Brittany is always late. If im 10 min the clinic cancels but Brittany is always late. I’ve had to wait for her in the room for almost an hour. What’s the point of an appointment?

Dr Rathee was great explained my procedure which was a hysterectomy. I went in was made comfortable and next thing I know I was in recovery. I’m 3 weeks post op and have had no issues. My pain is gone thank goodness