My wife and I have been going to this Practice for over 25 years and 3 locations. I quit Dr. Francyk when he would not refill my heart medication for “need” of an in person visit when it was an ongoing script, and I switched to Dr. Southwell (who is no longer at the practice.) I went back to Dr. Francyk…long story short he has held our medications at Ransom for “in person” visits. Even though his availability was more than a week out and would not accept a video appointment for my wife (but did for me?). He left her with an interruption in meds (which there is even a warning against by the manufacturer) I told his nurse I was considering leaving and going to another doctor, ANNND HERE IT IS she stated Dr. Francyk said, and I quote “go for it “. After 25 years plus of being a patient at this practice I would’ve thought my doctor would have at least had a phone call with me to discuss this decision, not be flippant about it. When I told the nurse I would be leaving the practice after that comment I was kicked off of patient portal within two hours. That’s the fastest thing that office has ever done for me !! I’ve stayed on hold nearly that long for an appointment, absolutely waited that long in the waiting room for a scheduled appointment. I just received two certified letters for myself and my wife, total CYA on their part. Absolute stock letters that I think they probably send out more often than they’d like to admit. If you’re looking for a doctor, keep looking. Oh yeah, you don’t have to pay $50 a year to have a doctor by the way. That’s just their thing. Good luck!

I like my doctor but the staff is to slow. I have been trying to make an appointment for 4 days and cannot seem to get through. I leave messages and no calls are returned. Maybe it's time to seek health care someone else. I have stopped trying to make an appointment. I cannot seem to get anyone to answer the phone. I have left messages and I get no returned calls.

So my Doctor that I had was very attentive and listen to my concern, however when I had first signed up they never had mentioned anything about this miscellaneous admin fee. Upon calling they said “it was in the welcome packet that you signed when you came in”. In my professional opinion I think it’s unethical and not great business practice to not let someone know that there will be an annual admin fee just as a heads up

I have called and left several messages with the office in regards to the Roe v Wade. When I called again they informed me if one finds themselves pregnant and needing assistance to "Go to New Mexico or planned parenthood." Save your time trying to get abortion access with this office. They are unable to help for fear of their office getting prosecuted in the future for supplying abortion access. This is a great office I have been going to since I was 12 but this is such a sad time when they will not provide care to everyone for fear of their own safety. I hope this practice will expand it's access for abortion care in the future, not just birth control.

Terrible experience. I came in to establish care as I recently moved. I declined to be weighed by the MA and she argued with me, then another MA rolled her eyes and said loudly "just say refused" and the first MA continued to bully me about it as we walked down the hallway to the room insisting "I need a number". This was all in front of multiple other staff members and other patients. When the doctor came in she was ready to go ahead with my appt without having my weight but I said I wanted to address what happened with the MAs and how they made me feel uncomfortable. She apologized but kept making excuses for them and when I pushed back that if she really needed my weight (which she didn't for this appt) then I would give it to her but that should be a conversation the MAs leave for her to have in private. I was very calm and non confrontational when I discussed this with her. She acted like there must be some underlying issue with me not wanting to give my weight and then told me she could not see me if I did not give my weight. I left the appointment without being seen even though there is absolutely no reason she needed my weight at this appointment. I never get weighed at any doctors office and I am able to get prescriptions written and care anyway. It seems this office does not acknowledge a patient's right to consent. I'm glad I found this out at my first appointment.

I've unfortunately been to many doctors in my life, trying to find the right fit, someone that listened and tested correctly with my issues to get answers. I met Dr. Jennifer Francyk and I've never felt better about my health and getting the answers I need. She listens, she explains things to me when I get my results, she communicates with me through the patient portal, she is getting me to the correct specialists I need, she is the best doctor I've found EVER! Thank you for your dedication, hard work and your all around amazing service you bring to Arizona. Family Practice Specialists is lucky to have you.

This use to be a good office on till my Dr. retired and and they moved locations. They have terrible patient care, fraudulent billing, spamming my phone and terrible front office staff. Steer clear of this business.

I used to enjoy this practice until I started to have actually health concerns. I saw two different doctors who both ignored and minimized my symptoms. They suggested an over the counter supplement that a basic google search showed has absolutely no evidence of efficiency. I know doctors are known for not really listening to their patients, but here I really felt as though I didn’t matter. Would not recommend.

My experience there was with nurse practitioner Catherine Montgomery, who shamelessly gave me a very a mediocre, and rushed annual physical exam. The greediest practice in the Valley by far....also, be ready for loooooong waits, as it looks like doctors see 3 patients before they see you, even if you arrive on time.

Great staff who are very attentive and understanding. Dr Gloyd is great! He's very easy going and explained complex medical concepts in simple terms that I could understand. Even the lab work (which give me some anxiety) went smooth. Jenna was great about making me feel as ease during a stressful time!

I miss my PCP. She listened and was very knowledgeable regarding my condition. The $50 admin fee per household, not per person, was the final straw. It's not worth dealing with the front office nasty attitude.

Dr. Wyse has been my PCP for over 20 years. He is the most caring, knowledgeable and charismatic doctor in the planet. He has kept me and my entire family happy and healthy. I am grateful to him and his entire practice.

I had an appointment scheduled today (Wednesday) and confirmed via text on Monday. I got here today and was told that my appointment was cancelled. Apparently I was left a voicemail yesterday afternoon that they wanted to switch the provider I’d be seeing and because I didn’t call back to confirm the change, my appointment was just cancelled. I wouldn’t be upset if they’d just changed the appointment to the other NP’s schedule, but I don’t leave my job until after business hours and had other appointments today since this is a rare weekday off for me. To just cancel my appointment after I’d confirmed it is unprofessional and inconsiderate. It’s not that the providers were unavailable or had an emergency. Apparently my time is unimportant. Another patient said the same had happened to her as I walked out. I will seek out better care elsewhere. Maybe this is why people just go to the large practices like Dignity and Honor Health…

I scheduled an appointment for 11am Monday. They failed to tell me they had moved office locations (my GPS even took me to their old location I had previously visited.) I was late and had to re-schedule. Fair enough, that's partly on me because I could've checked their website. I re-scheduled for the "same appointment time tomorrow," that's the exact words they used. Tuesday morning comes, I arrive at 11am on the dot. They inform me I am an hour late and they cannot see me. I didn't even want to play the "he said she said game" so I just left. I will be finding a new doctor, one that is willing to step up when they make a mistake to fix things.

Dr.Timothy Gloyd,MD is great! He Is So Nice. I Trust Him. The Office Is Clean.The Staff is professional,I recommend This Place!!!!!!

This office has been fantastic to my family since we started seeing Dr Gloyd about 3 years ago. Dr. Gloyd has always had such a calming sense about him. Nothing seems to rattle him, but he always addresses the concern in a very sincere and professional manner. His nurse Maddie is always so efficient and responsive which makes the visits seamless. We've seen a few PA's which have been great and the flexibility of zoom appts is awesome. HIGHLY recommend.

BEWARE OF HIDDEN FEES. Overall I have had a great experience with family practice specialists and Dr David Farrow. They are always quick to book an appointment, the staff are polite and helpful, and I have absolutely no complaints about the quality of care given for each and every one of my visits. The reason for the 4 star rating is I no longer even live in the country and was charged a bill for $49 as an “administrative fee” because I went to the office back in 2023. Now while $49 isn’t the end of the world, it’s the principle that they slip it in your new patient paperwork and say it’s because you use their online portal and admins… I’ve never met a doctors office that charges the patient to pay their employees when I promise you they make more than enough from billing to insurances and charging patients for the care they give to not need to sneak a petty “admin fee” in. Other than that though I’d highly recommend them for your general care.

Dr Gloyd is AWESOME! He personally contacts you with any questions or concerns you have! How many doctors can you say that about? Everyone there is always very pleasant. We had to find a new pcp due to new insurance. So happy we found family practice and Dr.Gloyd. we are very pleased!

Cara Faulkner is an amazing Doctor to work with. I highly recommend working with her.

I usually hate going to the doctors office, but the staff and the NP, David Farrow is amazing! I highly recommend this doctor office for all of your needs, in particular David Farrow. He is the most friendly, compassionate, and empathic doctor. He does not rush me out of the exam room, takes his time with all of my concerns, is super flexible, and really cares for all of his patients. I do not want to go to any other doctors office. I love the woman he checks in his patients (I did not catch her name), but she is seriously so great too! Everything with her is conversational, straight forward, and she is just so friendly. I have never had a problem scheduling appointments and they are extremely flexible and will offer video follow-up's. This allows me to fit my appointments into my busy schedule. Once again, this is a great office, wonderful staff and employees, and I felt like "I was at home." PLEASE make an appointment if are looking for a new doctor!

Dr. Francyk has been my doctor for almost six years, and I have always found him to be very knowledgeable and helpful in keeping me in good health. I find the staff at Family Practice Specialists to be friendly and professional and I have not had any issues contacting them to make appointment times or needing to reschedule if necessary. I am very satisfied with the services I have received from Dr. Francyk and his staff.

Dr Wyse is great.

I had a great experience! From the front office, (which they did mention they moved locations on the phone) to the personal staff, and to Dr. Gloyd! He is awesome, caring, and funny. I highly recommend this office to anyone who is looking for a caring, fun, and clean environment!

First time I have to said place is nice caring great staff like doctor David Farrow thank you 😊

This practice never sent a letter or email informing my spouse that his Dr of 30 + years had passed away. Nothing acknowledging an exemplary Dr who was a huge asset and a wonderful person. I find this unacceptable.