(Translated by Google) Took the Vannutelli apartment for one night via Booking.com. but they gave us more. Piazzetta Capri. The name is an apartment, but in fact it is a studio apartment because the third bed is in the same room as the double. The semi-habitable kitchenette has no door and overlooks the large room. The vasistas cannot be opened and cannot be darkened, allowing the light to filter over the bedroom. The vasistas in the bathroom does not close properly. Before getting in he read we had to find the mosquitoes that had entered. The windows of the dormitory do not have double glazing, and the external noise is heard. There is no cutlery, cookware and anything to cook. Equipped with washing machine, hairdryer and coffee maker. Positive note are the quite comfortable beds and the easy parking in the square in front of the building. (Original) Preso per una notte l'appartamento Vannutelli tramite Booking.com. ma ci hanno dato altro. Piazzetta Capri. Di nome é un appartamento, ma di fatto é un monolocale perché il terzo posto letto é nello stesso ambiente del matrimoniale. Il cucinotto semi abitabile é senza porta e affaccia sul camerone. Il vasistas non si può aprire e non si può oscurare, facendo sì che la luce filtri sulla stanza da letto. Il vasistas del bagno non chiude bene. Prima di metterci ha letto abbiamo dovuto scovare le zanzare che erano entrate. Gli infissi del camerone non hanno i doppi vetri, e il rumore esterno si fa sentire. Mancano posate, pentolame e qualsiasi cosa per poter cucinare. Dotato di lavatrice, asciugacapelli e macchinetta caffè. Nota positiva sono i letti abbastanza comodi e il facile parcheggio nel piazzale antistante l'edificio.

Asked to present to poor location to pick up keys, switched booked apartment to one room instead of two, one bed instead of two. Soooo inconvenient. Had to complain loudly to receive resolution. . Worst customer service. Do NOT recommend.

It was a disaster experience. Please be aware that address on Google is just a reception. You will get apartment in completely different place!!! We had to walk around 0.8km from there to our apartment. No one even took us there! Apartment was dirty. White socks went black after 5min walking in the living room. Apart from that we where waiting whole afternoon till around 21:00 for sleeping bedding. After wisit in reception and 5 phonecalls finally someone came- it was seriously madness. If you are takin bath you should expect flood in the bathroom. I will not recommend this place to anyone.

This is a misleading company. This is a real estate agency. It appears as a “hotel” but is actually a real estate agency operating a youth hostel pretending to be a hotel. There is no help where you pick up your keys to get to the hostel. The hostel is 2.4 km away from key pick up. No taxis or advice to get the bus. This part of the city also hardly has any taxis. (Apps don’t work) google is falsely presenting this as a hotel and it is not. We were also not given the room and balcony we were promised and shown in the photos. Literally zero help from their customer service, key master was rude and on his ear phone piece almost the entire time. Beware.

Terrible service from this agency, keys not available until almost 9pm, not enough kitchen equipment, pans, plates etc. leaks in kitchen and bathroom, dirty windows I could go on. Avoid at all costs

It is a scam. DON'T STAY THERE. do NOT BOOK any room with them! The apartments they rent are in badly run down social housing apartment buildings from the the 50s and 60s in a neighborhood you would not want to get out of your car, let alone stay there. Just getting they keys from an office in a neighborhood which is basically a slum, should warn you. It it advertised as "luxury" apartment rents, it would be funny if it wouldn't be so sad for the poor tourist who rent with them. If you define luxury as bad smelling, dirty social housing in a neighborhood where you would not stop to let your trash out.... ok. They advertised and still do, a TRIPPLE room with double and single bed. We received a small room with a double bed in an apartment complex, which smells, is dirty and UNSAFE. I can only repeat: booking.com rents these apartments in an unsafe area and makes itself liable to any harm you might encounter. The apartment was badly maintained smelled, was superficially cleaned. There where holes in the wall. The wallpaper was ripped in several places off the wall and it smelled badly( no surprise). I would not rent this to my mother in law! We went in, saw the neighborhood, the room and LEFT! Neither the owner nor booking.com is responding after they received the money. Before they where happy to communicate per whatsapp, as soon as money is received = dead silence. Again, A STRONG WARNING to ever rent from this owner. And yes i am an experienced traveler, but habe never ever received such a bad service. Since booking.com is not responding on any channels i will chargeback my credit card and bring it to small claims court. The service booked was not received and I seriously doubt they rent any decent apartment. Be warned. DO NOT BOOK OR RENT WITH THIS OWNER!

(Translated by Google) Dirt and disorganization are the keywords to describe this structure! At the time of booking we asked for an early check in paying 30 euros more, upon arrival we took the keys in the offices in charge and arrived at the structure, we found the apartment dirty, sheets on the ground, bathroom semi flooded as they had it left the previous guests. We had a baby girl with us so we immediately phoned the agency and after almost an hour, 2 cleaners arrived who pretended to clean an entire apartment in 20 minutes! Result? Wrinkled sheets that looked, or perhaps were, reused, when asked why they were like this we were told that the cleaning ladies washed them in their washing machine and therefore didn't iron them. The linen arrived 2 or 3 hours later. Dirt and ants everywhere. Dust and mold adorn the walls. Spotlights detached from the false ceiling seem to fall from one moment to the next. And all paid 390 euros for 2 nights! Not recommended! (Original) Sporcizia e disorganizzazione sono le parole chiave per descrivere questa struttura! All’atto della prenotazione abbiamo chiesto il check in anticipato pagando 30 euro in più, all’arrivo abbiamo preso le chiavi negli uffici preposti e arrivati in struttura, abbiamo trovato l’appartamento sporco, lenzuola a terra, bagno semi allagato così come lo avevano lasciato gli ospiti precedenti. Con noi avevamo una neonata per cui abbiamo immediatamente telefonato in agenzia e dopo quasi un’ora sono arrivate 2 addette alle pulizie che in 20 min hanno fatto finta di pulire un intero appartamento! Risultato? Lenzuola stropicciate che sembravano, o forse lo erano, riutilizzate, alla domanda di come mai fossero così ci è stato risposto che le lavavano le signore delle pulizie nella loro lavatrice e quindi non le stiravano. La biancheria è arrivata 2 o 3 ore dopo. Sporcizia e formiche ovunque. Polvere e muffa adornano le pareti. Faretti sganciati dalla controsoffittatura sembrano cadere da un momento all’altro. E il tutto pagato 390 euro per 2 notti! Sconsigliatissimo!

Beautiful location with a view over the beach. Clean and tidy room. Excellent balcony, but it could have been more furniture. Two chairs and one table are scares. It is a lot of room on the balcony for sunbeds. WiFi did not work. The room had a small refrigerator, which was good.

Beds and sofa were stinking. I understand that there is a citi tax to be paid and have no issue with it, however I was informed about it when my plane was starting. And no tax = no keys. This is ridiculous. Tell people earlier and don’t request instant money transfer. There was also an issue with opening the doors as lock was rusty or sth. Additionally, it was also an issue with communication in English. Apologies, but when you operate with clients for whole Europe, English is the easiest language to communicate ever. The biggest and kind of illegal requirement was to sent scans of personal ID. In what universe this is standard requirement to sent this on WhatsApp?! And I was notified about it day before reservation. This is a joke. I do not recommend this facility.

In general, the apartments are not bad, the renovation is quite fresh, although the building itself is not the first freshness. The sea is 500 meters away, there are a couple of free beaches nearby, the cost varies from 30 to 50 euros per day (depending on the day of the week), the sea is clean, warm, and the beaches are normal. The streets are quite dirty and stink of all kinds of sewage. We arrived to check in at 15:00, and warned in advance, as a result, the room was not cleaned after the previous tenants, we had to walk around the city for 3 hours with things, waiting for the room to be cleaned. Otherwise, everything was fine.

(Translated by Google) I hardly review negatively, but finding yourself in an apartment on a Saturday night with the boiler blocked, cold water and no alternative except at 8 pm to move to another apartment, tired of the day is not the best. It was not even the apartment we had initially chosen, and that was assigned to us in the face of the initial misunderstanding .. Except for the courtesy of those who have answered us in a polite manner, but the disservice for us is considerable. (Original) Difficilmente recensisco negativamente, ma ritrovarsi in un appartamento di sabato sera con la caldaia in blocco, acqua fredda marmata e senza alternativa se non alle 20 di sera traslocare in un altro appartamento, stanchi della giornata non è il massimo. Non era nemmeno l'appartamento che avevamo inizialmente scelto, e che ci era stato assegnato a fronte del disguido iniziale.. Salvo la cortesia di chi ci ha comunque risposto in maniera gentile, ma il disservizio per noi è notevole.

(Translated by Google) Beautiful experience in a villa all to ourselves, we celebrated a birthday in the Greed Palace, and we had the entire structure available. Fantastic price and impeccable service, they have also thought of the catering! The beautiful rooms, awakening fantastic sea view. Very helpful staff .... we will definitely re-book for New Years or such events (Original) Bellissima esperienza in una villa tutta per noi, abbiamo festeggiato un compleanno nel Greed Palace, e avevamo a disposizione l'intera struttura. Prezzo fantastico e servizio impeccabile, hanno pensato loro anche al catering! Le camere bellissime, risveglio vista mare fantastico. Personale molto disponibile.... reprenoteremo sicuramente per capodanno o eventi del genere

Enjoyed a wonderful stay at one of the apartments by Ostia Holidays. The apartment was clean, spacious and had everything that it needed. The location was close to all amenities and made the stay pleasant. Key collection was quick and simple, and handing over of the keys was just the same. Will use Ostia Holidays again next year when I return. Grazie

Tidy and clean place! Close to the beach and almost all nice places in Ostia!

Very nice place for a weekend

Nice one 👍 ❤️🥰

(Translated by Google) The apartment is nice and equipped with all comforts. It is a pity that in the middle of the stay we could no longer use air conditioning, hairdryer and hot water ... it seemed it was due to an electrical power failure. We raised these issues at the reception and they politely replied that they would be solved but this was not the case. Furthermore, during our stay they entered in our absence to pick up some items (a camp bed, the kettle ...) we would have liked to be notified in advance. I refer to the apartment located in via Olivieri 81 in Ostia Lido called Monsone. (Original) L'appartamento è carino e dotato di tutti i comfort peccato che a metà del soggiorno non abbiamo più potuto usufruire di aria condizionata, phon e acqua calda...sembrava fosse dovuto ad un depotenziamento elettrico. Abbiamo esposto queste problematiche alla reception e gentilmente ci hanno risposto che avrebbero risolto ma così non è stato. Inoltre durante il soggiorno sono entrati in nostra assenza per prelevare alcuni oggetti (una brandina, il bollitore...) avremmo gradito essere avvisate prima. Mi riferisco all'appartamento situato in via Olivieri 81 a Ostia Lido chiamato Monsone.

We reserved online to hold the luggage for a few hours before going to the airport and then when we arrived was no one in the reception and the door was closed we tried to contact them but wasn’t possible, then we got answer from another guest that was waiting, that the reception would be close for 2h. But in the reservation says the reception is open 24h. Very disappointed with this service. Don’t book in this place.

Great apartment renting company in Ostia Lido!! Amazing clean and large apartments at great prices!! 🌅🇮🇹👍

Extremely poor. The apartment was cold and full of mold. Avoid their apartments as they are awful places. The check in is slow, the breakfast is a joke (a bonus card towards their own bar which hardly cover anything), the staff doesn't even follow Covid guidelines. Everything about this place is bad. Avoid like the plague: I stayed at appartamento Sestante.

WARNING TRAVELERS-DANGEROUS!!! Unacceptable to drive 20 minutes to room from reception desk. This place is endangering travelers on more than one level. Staff did not care that rooms were not ready for hours after 3pm arrivals. I witnessed several couples having to walk around the “questionable” neighborhood waiting for the keys to their room. I was not even given the address of my room before being told I could take the bus, metro or taxi. To quote the staff “Head towards Rome, it’s only a few stops on the metro”. After being continuously dropped from getting a taxi, I was given a hard time for wanting to wait for a ride in their office instead of outside surrounded by a bar scene with eyeing men. I was appalled that I had to tell them I did not feel safe for them to let me stay inside. I waited so long it was dark and the plaza was going to be closing. The police doing laps in the plaza did not make me feel better about the neighborhood I was about to be stranded in. I can’t express how disturbing it was that the staff just did not seem to care at all about how any of us clients were feeling about having to “find our rooms” 20 minutes away. Very dangerous!!!

Horrible, book an apartment and they gave a stinky tiny room instead. On a very bad place, I mean, very bad people around. All of this for 140€ a night. Run away from it.