1/5 Jeff R. 1 year ago on Google
Simply
AVOID
this
place....lots
of
other
options
in
the
area
Room
was
sort-of
clean,
but
it
WAS
comfortable.
Staff
were
much
less
than
friendly.
Room
was
also
GROSSLY
overpriced
at
$189
per
night.
They
tried
to
put
my
room
charge
on
my
credit
card
at
4
a.m.
the
day
BEFORE
I
checked
in
and
of
course
the
card
company
saw
this
as
an
unusual
and
suspicious
transaction
and
flagged
the
card.
When
they
called
me
and
threatened
to
give
away
my
room
if
I
didn't
pay
by
4
p.m.
that
day
we
tried
the
card
again
(they
neglected
to
tell
me
about
the
transaction
at
4
a.m.
that
day
nor
that
it
had
been
declined.
When
it
was
declined
for
a
second
time
the
card
was
suspended
and
I
received
a
fraud
alert
by
email
from
the
card
issuer.
I
was
literally
'warned'
that
if
I
didnt
show
up
by
4
p.m.
they
would
no
longer
hold
my
room.
As
luck
had
it
after
spending
3
hours
trying
to
contact
the
card
issuer
to
straighten
this
out,
I
did
get
there
about
10
to
4.
Upon
explaining
the
reasoning
behind
why
my
card
was
declined,
they
simply
said
that
"that's
the
way
we
are
instructed
to
operated
based
upon
the
night
auditor's
instructions".
No
apology,
no
remorse....couldn't
give
a
damn.
And
the
same
thing
happened
to
a
travelling
associate
at
another
Comfort
Inn
in
Niagara
Falls
that
night.
I've
travelled
on
pleasure
and
business
extensively
over
the
past
30
years
and
have
never
run
across
such
a
bunch
of
stooges
running
a
hotel
before.
Simply
stay
away.
1 person found this review helpful π