Vision Clinic | Ontario St. image

Vision Clinic | Ontario St.

Eye care center Sunglasses store Optometrist Contact lenses supplier

👍👍 Once again Vision Clinic on Ontario Street hasn’t failed my son and I. We have been dealing with Vision Clinic for over 10 years, and have always had exceptional service. A BIG thank you to Nichole for always taking the time to make sure my son and I are happy with our purchases! 5 starts People often mention glasses, Vision, Clinic, frames, experience, service, recommend, Ontario, helpful, great,


Address

553 Ontario St, St. Catharines, ON L2N 4N4, Canada

Website

www.thevisionclinic.ca

Contact

+1 905-646-3030

Rating on Google Maps

4.60 (124 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 4 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: glasses (29) Vision (16) Clinic (14) frames (12) experience (10) service (10) recommend (9) Ontario (8) helpful (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 W L N. 8 months ago on Google • 55 reviews
    Vision Clinic are a very exceptional eye specialists who are very friendly and courteous. The optometrist is very professional when examining my eyes. I am very happy with my examination and my new glasses. I would recommend these professionals to all my family, friends and to anyone else, who are looking for an eye clinic.
    2 people found this review helpful 👍

  • 5/5 Nena D. 7 months ago on Google • 4 reviews
    I have been to several optical clinics over the years, and in the last 4 years I have been going to the Vision clinic on Ontario Street, The staff is very friendly, extremely helpful and very educated. I would never go anywhere else. Thank you vision clinic! Nena
    2 people found this review helpful 👍

  • 5/5 Biswajit M. 7 months ago on Google • 3 reviews
    I recently visited Vision Clinic and was extremely impressed with their wide selection of frames and glasses. The staff was friendly and knowledgeable, helping me find the perfect frame that suited my face shape and personal style. The quality of their frames was top-notch, and I was thrilled with the variety of styles they had available. Additionally, the lenses were of excellent quality, providing clear vision and reducing glare. Overall, I had a great experience at Vision Clinic and would highly recommend them for anyone in need of stylish frames and high-quality glasses.
    2 people found this review helpful 👍

  • 1/5 Valerie P. 2 years ago on Google
    Very poor service. The optometrist wore his mask under his nose and asked tons of questions but interrupted me every time I tried to answer. The staff in the shop did nothing to help me pick out frames. No guidance, no advice. Now I'm stuck with 2 pairs of cheap plastic frame glasses that are constantly too loose! Not impressed and will never go back!
    2 people found this review helpful 👍

  • 5/5 Nick B. 2 years ago on Google
    As a return customer I always have a great experience at Vision Clinic! Having broken my glasses over the weekend, Nicole & the team at Vision Clinic were very helpful and quick to assist me in the process of replacing of my glasses. I had a great new pair in my hands the same day. I wouldn’t hesitate to recommend Nicole, and Vision Clinic Ontario St to any family, or friends. Thanks!!!
    2 people found this review helpful 👍

  • 5/5 K S. 1 year ago on Google
    Friendly, fast and helpful services offered here. Many frames to choose from. My new go to for glasses. Direct billing with my coverage was a bonus!
    2 people found this review helpful 👍

  • 5/5 Katie W. 1 year ago on Google
    The women are always professional and always help me find the perfect frames. I tried to go elsewhere but the service was rather lacking so I returned. Prices are very fair too.
    2 people found this review helpful 👍

  • 5/5 wendy c. 1 year ago on Google
    What an absolutely fabulous, feel good, fun customer experience…from the moment I stepped in the door! This team met all of my needs and expectations with personalized service…and I ❤️ my new glasses! Wish there were 6 ⭐️!
    2 people found this review helpful 👍

  • 5/5 Marlene Allison p. 1 year ago on Google
    The service I received from vision clinic on Ontario Street was amazing. I put my order in and they were ready the same day in the afternoon. My frames were adjusted slightly and were perfect. I will definitely use them again and would recommend them
    2 people found this review helpful 👍

  • 2/5 T Y. 2 years ago on Google
    I bought safety glasses there a year and a half ago. I changed jobs and didn't need them. I pulled them out last month and both plastic lenses had a split down the center. I took them in and was told that it was no longer under warranty. I have worn glasses my whole life. 50 years. This is a manufacturing defect. Not impressed with the glasses or Vision Clinic response
    2 people found this review helpful 👍

  • 5/5 Maria P. 6 months ago on Google • 6 reviews
    The hinge on my glasses snapped. I brought them into Vision Care and they said that they would take care of it. I received their call within the week. They were good as new.
    1 person found this review helpful 👍

  • 5/5 Mex A. 3 months ago on Google • 3 reviews New
    Great service. Very happy with the glasses I couldn’t get from anyone else. I love how much they always go out of the way to get me exactly what I desire, no they provide exactly what I need 👍
    1 person found this review helpful 👍

  • 5/5 Alyssa C. 2 years ago on Google
    I always have a great experience at this vision clinic. Nicole helped me pick out a new pair of frames that I absolutely love and made the process so easy! She always goes above and beyond for me and my whole family! Will definitely be back soon!
    1 person found this review helpful 👍

  • 5/5 Bradley H. 1 year ago on Google
    I been shopping for glasses at this location for years. I will never go anywhere else. The staff are amazing.
    1 person found this review helpful 👍

  • 5/5 Magda W. 1 year ago on Google
    The Vision Clinic & their Optometrist were most accommodating with a contact lense fitting! They are fantastic!! Very nice people and place. Thank you. ✨ ❤️
    1 person found this review helpful 👍

  • 5/5 Kate D. 1 year ago on Google
    This is a great place to get glasses, they have a fabulous selection, they’re quick and very friendly!
    1 person found this review helpful 👍

  • 5/5 Lindsey G. 2 years ago on Google
    What an wonderful experience I had at Vision Clinic. The selection was amazing with all the designer brands available to choose from. I was greeted warmly by the sals rep Mich who was just fantastic. Mich found me the perfect glasses and I just love my new Kate Spades. Thanks Mich for all of your expertise and patience! I'll definitely be back when it's time for my next pair!
    1 person found this review helpful 👍

  • 5/5 Samantha S. 1 year ago on Google
    Amazing experience, lots of frame choices and very knowledgeable staff. Shout out to the manager Nicole for being so accommodating and the most helpful! Will definitely recommend to family and friends.
    1 person found this review helpful 👍

  • 5/5 Chrissy M. 1 year ago on Google
    The team at the Ontario st location are amazing! A team of angels! When I received my new pair of glasses, it was like seeing for the first time. Highly recommend this place and location. 💙🖤
    1 person found this review helpful 👍

  • 5/5 T H. 1 year ago on Google
    Hands down the best place to buy glasses in Niagara. Great service and they always get my progressives right. Nice selection and competitive prices.
    1 person found this review helpful 👍

  • 5/5 Meagan A. 2 years ago on Google
    Had an amazing experience while visiting the Ontario at vision clinic. Nicole was very insightful and offered plenty of options for me while I was looking at new frames for my glasses. Would tell all my friends to go there!
    1 person found this review helpful 👍

  • 5/5 Ling Chen Real E. 2 years ago on Google
    Highly recommended Vision Clinic!! I had an eye wear emergency and they were so ready to help!! Thank you so much!!
    1 person found this review helpful 👍

  • 5/5 Cori P. 2 years ago on Google
    Wouldn't go anywhere else! Mich is the best if you get glasses ask for her help! The whole experience was amazing and I love the honest opinions! I will defs be back
    1 person found this review helpful 👍

  • 5/5 Keiley D. 2 years ago on Google
    Me and mom called in super last minute a few saturdays back and they were able to squeeze us in!! Went in to get my mom's glasses fixed and look at sunglasses! Mich was amazing and was the one who found the perfect sunglass frames for my mom!! Super super sweet and helpful!! We will not be going anywhere else for any form of glasses!!
    1 person found this review helpful 👍

  • 5/5 D F. 3 years ago on Google
    Couldn't be happier with my experience or the product. Fantastic people and very quick turnaround (had my three pairs of glasses within two days!) Definitely will go here from now on!
    1 person found this review helpful 👍

  • 1/5 Dave S. 1 year ago on Google
    I will Never go back to Vision Clinic Ontario St again !! I felt the lady at the front desk was very arrogant ! My sunglasses were very dirty and fingerprints on them , both nose pcs were bent in opposite directions .. I wasn't told about the 2 for 1 deal ! Or any other deals !!! I spent $ 514.00 and left very disappointed 😞 !! I will Never Return ....

  • 5/5 ray r. 2 years ago on Google
    10/10 highly recommend, best service i’ve had in a long time, was a longer wait than i anticipated but then again was also only 1 optometrist so that wasn’t a huge deal. will definitely be coming back to this location and will recommend to all friends and family as Glendale was terrible service and co workers are very rude, Ontario st everyone is super friendly and helps you with anything you need.

  • 5/5 Michael G. 10 months ago on Google
    Very knowledgeable and had my sunglasses ready within a few days

  • 5/5 Lauren B. 10 months ago on Google
    Ordered new clip on sunglasses one evening and they were there the next day. Great service.

  • 1/5 George Z. 1 year ago on Google
    St Catherine’s store was great in the past but now for some reason things have changed. Lady that answered the phone is hard to deal with I won’t ever deal with them again. Not cool that one person can totally screw up a business. Also It’s taken them months now to get me decent pair of glasses that work decent. Find another place to spend your money.

  • 5/5 Tasha V. 1 year ago on Google
    My daughter got new sunglasses glasses and they also accommodated her request to keep her existing frames with new lenses. Good selection of sunglasses 😎

  • 5/5 maya s. 8 months ago on Google • 2 reviews
    The staff is incredibly friendly and helpful. I was able to get new sunglasses and lenses ordered and on my face within a few days of my eye exam! They also gave me contact lens samples when I didn't have time to order new ones before vacation. I've been going here for a few years and they always have a great variety of frames to choose from.
    2 people found this review helpful 👍

  • 5/5 Karen W. 7 months ago on Google • 1 review
    Once again Vision Clinic on Ontario Street hasn’t failed my son and I. We have been dealing with Vision Clinic for over 10 years, and have always had exceptional service. A BIG thank you to Nichole for always taking the time to make sure my son and I are happy with our purchases! 5 starts
    2 people found this review helpful 👍

  • 5/5 Abiola O. 3 months ago on Google • 2 reviews New
    They have different types of glasses. The Staff were very helpful in finding perfect match for my face. My glasses were made promptly, with a call to pick up.
    1 person found this review helpful 👍

  • 1/5 Nicholas A. 3 months ago on Google • 1 review New
    Used to enjoy coming here to see the optometrist since I was a kid, but from last few visits rude comments were made (happened just after I started buying glasses at other locations), and also had my vision appointment cancelled twice consecutively. Easy fix: just started taking my money elsewhere

  • 1/5 David L. 5 months ago on Google • 1 review
    Very bad experience !! The woman at the store is very rude, and the person in the back couldn't even tighten up a screw on my eyeglass frame ! They kept telling me that they were broken ! I took the glasses down the street to Speer Opticians, who gladly fixed them in 2 minutes ! I would never recommend The Vision Clinic to anyone !! Speer Opticians is highly recommended !!!


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