Me and my husband went here for our 8 week and 12 week ultrasounds. We were both very disappointed he couldn’t come in with me for the 8 week one to hear the heartbeat as we have had miscarriages in the past so this was a big deal for us. The young ultrasound tech I had for 8 weeks was very pleasant, kind and empathetic. She made the experience better as she showed me the screen while she was doing the ultrasound and allowed me to take a photos of the screen and gave me some alone time in the room to get dressed with the ultrasound pics still open on the machine. I wish I had her name so I could thank her for the care she gave. Now…. my 12 week ultrasound however was a completely different story… when they called me to confirm my appointment they told me my husband wasn’t even allowed to wait in the waiting room for this one, so he had to drop me off as I went in completely alone. I had researched 12 week ultrasounds and what to expect, I was so unbelievably excited to see our baby alive and moving especially since we made it to 12 weeks (if you have miscarried before you know what a milestone that is) The older ultrasound tech I had was cold and direct. When I asked her if I could hear the heartbeat or if I would be able to see the baby after realizing the ultrasound was almost over and I still hadn’t seen them she told me the machine is too powerful and could cause damage to the baby’s heart and this ultrasound is only to check for abnormalities. I understand not being able to hear the heart beat but there was no bedside manners when it came to me wanting to see my baby. She explained this hospital is essentially for basic testing. At the end of the ultrasound she told me I could take a picture of only the one she had enlarged which only showed my baby’s face. When I went to take the photo she hovered over me and angrily told me to zoom in and only take a photo of the one picture. I waited until I left the clinic until I burst into tears as I was hurt and disappointed with the care I had received. It was cold, not personable and lacked basic empathy. If you are expecting and need an ultrasound please do not go here especially if it is your first.

Reviewing specifically for the ultrasound department - the reception staff is rude and unprofessional, talking about patients inappropriately behind their plexiglass wall. I went for my 12 week ultrasound and not only was my husband not allowed in the room, she wouldn’t show me the screen of our baby moving or anything. Her response was “next time” as if our fertility journey hasn’t been a long road getting here and high risks of miscarriage make me fear there won’t be a “next time”. After tears streaming down my face the entire time she allowed me to take a picture of the screen before I left. I feel completely robbed of such an incredible moment, wish I read these reviews before I went. I do not recommend anyone to go here and I will never be back.

Well today was a total waist of time, energy and pain... I was referred to Dr. Yusuf who apparently had no access to my records but thinks he was able to call me a liar about the illness that I’ve already been diagnosed with... Also basically rushed me in and rushed me out... Didn’t ask me any questions except for 1 completely uncalled for and uncomfortable one... When I tried to show him the past meds I had recently been on that recently caused me to go to the hospital, he prescribed me 1 of the same medications... Needless to say, when I got home I immediately called my family doctor to make a appointment with her to tell her about what happened and to once again get referred to another doctor who will hopefully actually listen and ask questions and not call me a liar when I tell them I’ve been diagnosed with a specific illness and even have the scars to prove I had a surgery that confirmed my diagnosis..... oh and also Dr., just so you know, I am in dire pain now and have been since I left your office, since you didn’t seem to care to be gentle at all with my body even though I told you of my illness and that I am in pain all the time and have been for years... so ya thanks for nothin...

If I could leave 0, I would. I have been coming here for years. Blood work, X-rays, Walk-ins. Every single time I’ve been here, there has ALWAYS been an issue. Walk-ins you get absolutely no privacy when you first walk in and are asked what you are here for. You practically have to scream because the screen in front causes the lady to barely hear. (Idk if this is different now that covid has gotten better). I had my blood work done here, I was requested to have my iron checked. 3 weeks passed, I have heard nothing. I called, the doctor told me since nothing looked wrong on my labs they didn’t call??????? When I then asked her over the phone if I can hear my lab results for my iron, she proceeded to tell me I did not get blood drawn for my iron????? Like what a joke

This joke of a medical facility has NO human compassion whatsoever. If your wife or partner is expecting & you want to be there with her to experience your first view of your child or hear your child’s heartbeat, I urge your wife or partner, absolutely DO NOT come here for your first or second ultrasound. I got kicked out of the waiting room while my wife had her 8 week ultrasound. I wasn’t even allowed to stand in the WAITING room & WAIT. This place robbed my wife & I of a milestone experience that we’ll never get another chance at. Go ANYWHERE else if you can & if these moments matter to you. Do your research on the medical facilities policies on spouses first.

This wonderful clinic will be closing very soon as the lease renewal is coming up and the new owners have decided that they will NOT be renewing the lease. The Urgent Care Clinic will remain open as well as the few remaining doctors until such a time that they de ide close up shop and either retire, or move to a new unit or clinic. Good Luck to everyone!!

Definitely requesting a new gynecologist. This wasn't worth waiting six months for. I concur with the horrific reviews. The Pap test was torture! Giving birth was easier! The receptionist, Sarah, was an absolute joy to meet! Very pleasant and efficient.

i have never left a review in my life but my experience at this clinic was so horrible that i feel like i have to just to warn people about the kind of care you’re likely to receive at oshawa clinic. i have gone in on several different occasions now trying to treat my severe asthma which is likely also affected by a viral infection in my lungs (as another doc told me) and every time without fail i’m told it’s just asthma and to use my inhalers. every time, it doesn’t get better. i’m told to come back if it gets worse, and i do, and am given the same feedback and prescription for the same inhalers that don’t help me, and i’ve communicated several times that they don’t help. my most recent experience was with dr. karamvir dhillon and it was the worst treatment i’ve received from a medical professional yet. when i was first being seen, i explained the issue—that i haven’t been able to sleep at all for a week straight from constant coughing, i can’t walk anywhere for more than 3 minutes without triggering an asthma attack OR coughing fit, i struggle to speak a lot of the time because of how little i can breathe, and i was once again told it’s just asthma and to use my inhalers until it goes away. my partner who accompanied me to my appointment to try and stress how crippling my health has been was trying to explain how it either can’t just be asthma, or i need a stronger inhaler prescription. the doctor then explained how the only step up would be oral steroids, but that would be if it was “really bad”. my partner asked what constitutes as “really bad” in her eyes and she said “if your asthma gets so bad you struggle to speak” which is what i had explained was happening in the first place??? regardless, i was shrugged off, and when she had noticed i had been to the clinic once a month for the past few months, she told me i needed to stop coming and go see a family doctor. i explained i couldn’t get one right now because i’m american and don’t have OHIP which is WHY i am constantly visiting a walk-in clinic, to which she told me to go back to my country and see a doctor there. what?!?! if i could get seen by someone who would actually listen to my concerns and get me the medical attention i need, don’t you think i would have by now??? she also asked how often i use my inhalers and when i told her i struggle to breathe so often that i am sometimes using my rescue inhaler over 15 times a day, all she said was “don’t do that! that’s why you can’t sleep.” ??? if i’m not supposed to use my rescue inhaler to be able to BREATHE since i am struggling for air constantly, what am i supposed to do?? hold my breath until i die?? she just told me to stop using my rescue inhaler so much without offering a solution for the reason as to why i am using it so much in the first place!!! after being dismissed and shrugged off and belittled for 10 minutes or so, she told me she would refer me to a lung specialist that could see me since i wouldn’t be able to get a family doctor without OHIP. the second it sounded like she actually wanted to help me, i dropped whatever hard feelings i had from the past 10 minutes and was excited to be heard and receive care. a nurse then proceeded to call one person, a lung specialist i presume, and when there was no answer they hung up. i was then told to wait while they called around to find someone who could take me. i waited for nearly an hour with zero updates or even HEARING a single call be made whatsoever, and when i finally got up to ask if any progress had been made, they remembered i was there and told me to go home and that they would call me when they found someone. i never received a call. overall, if you are genuinely seeking medical attention from a health professional that actually cares about you and wants to help you out in any capacity, avoid this clinic like the plague. i’ve never felt so small and any LESS seen than i have during my visits to this clinic, and especially when dealing with dr. dhillon.

Giving a 1 star because the ultrasound tech I had was amazing but this whole entire COVID policy that still in place needs to be updated. I have spent 4.5 years trying to get pregnant and finally landing pregnant with an ivf pregnancy that I worked so hard for and then I’m told my partner can’t come into my first two ultrasounds. One being at 7 weeks and one being at 12 weeks. I have a history with miscarriages and the fact we even made it to this ultrasounds is a huge milestone for us. It’s absolutely disgusting that this policy is still in place while other clinics have dropped their COVID policies. It you have the choice (I do not due to our fertility clinic), GO somewhere else and not have these moments taken from you. This place is a disgrace in my opinion. Some couples wait years and years for this… change your god damn policy. Your secretaries don’t even wear masks… why should we be required to follow any policies if they can’t? Edit They’ve made it virtually impossible To complain to anyone. Their feedback button on their website doesn’t work. I’ve looked for over an hour now to figure out how to file a formal complaint. Edit Emailed ‘HR’ and no one responded. Not shocked. Edit Went for my 12 week ultrasound today. It took an hour because baby wasn’t cooperating. Ultrasound tech was amazing but also made the comment of ‘your husband must be so worried because you’ve been in here so long’. He wouldn’t be if you updated your policies. None of the secretaries were wearing masks and the ultrasound tech was carrying towels down the hallway without a mask but when it came time to bring a lady in for her ultrasound, she made sure the husband stayed in the waiting room after walking past said couple without a mask on! MAKE IT MAKE SENSE!

Specifically regarding Dr. R. Tuppal. Do not waste your time with this doctor. You will wait and wait and wait. I have had 3 appts with him - maximum wait time was 1.5 hours. Today he wasnt even in the building until 35 minutes AFTER my scheduled appt time - I saw him coming in after I left out of total frustration. No one deserves to be disrespected by him.

I don't know why but I previously made a post in regards to this place and for some reason it had been removed I'll make this one more short and sweet this place is an unfortunate letdown despite being in near Heart of the City of Oshawa they provide terrible service they lack empathy and care for their patience they don't take the time to help the individual in need they treated like a revolving door even though the wait times are extremely long you will go in wait about 20 minutes and then sit in the doctor's office for them to come in and show you out with them five more importantly when calling their office it is near impossible to get in touch with anybody I was on the phone two separate occasions the same day though where I called the first time and I waited over 15 minutes and then the second time I called using a private number hoping to trick them to think that it was a doctor's office calling and I ended up waiting again over 15 minutes the funny part was that you can hear the phone being picked up and then redirected so that somebody else can answer the phone and when you go on Google Maps and find the location it states that they are open till 8:00 but that's not every single service there is very few services in this building which is also I have to point out extremely run down that stay open till 8:00 so a lot of them misinformation if you value your loved one you value your patience and your time I would strongly suggest to stay away from this location but sometimes people need to learn the hard way so hopefully in the future this location changes to something that can better help the community or they replace their staff so that they can better help their patients

I was scheduled for a breathing capacity test they refuse to let me into the building because I was not wearing a mask which would make the test meaningless

It was super fast to see a doctor. The folks at the front desk were very nice. But, the doctor didn't do a thorough analysis and I'm feeling way worse 2 days later. She didn't give me the care that I needed and now I have to see another doctor to hopefully get some antibiotics.

I came in with a really bad sinus infection because I wasn't able to get an appointment with my family doctor that day (history of sinus infections). The doctor there (unfortunately I do not remember his name) was very adamant that I had COVID so he basically forced me get a covid test done (turned out negative) even though I had explained to him that I had a letter from my ENT stating that I needed antibiotics for my sinuses and that I already did a covid test (negative). He proceeded to explain that I had a viral infection since others around me were sick and just created his own biased conclusions without looking at my history. In the end, I received antibiotics from my family doctor and it treated my sinus infection in a couple of days. So no, "just relax and drink fluids" did not work. Thank you for wasting 2 hours of my life. Horrible experience that led me to tears.

Was there today to get an xray done. Was told I was good to go but before I could, the girl that did my xray comes rushing back in and tells me not to leave, she has to get the radiologist. She came back without the radiologist and said she has to do a third xray. I asked if everything was okay, stating I know only my doctor can really go over it with me, but I informed her I have really bad medical/health anxiety and I'd just like to know why a third xray was needed U expected her to lie and say everything was fine, the image was just blurry. Instead she started laughing and said "what are you panicking now?" Went back out to the waiting room crying and have no answers on what is going on

It was 5 stars. My doctor for over 30yrs..broke my back in 04..i live in pain everyday n take meds to function n sleep...hes retiring in march..after all these yrs he decides to cut my meds in half over xmas n leave me totally screwed with no warning at at..i need to go in to see him to get this fixed. This is how he takes care of his patients. As he retires his patients don't have any more pain

Before covid, I had been coming to urgent care for years. It was always great. My experience was different today though. I arrived at the clinic around 8:45am, i was the 2nd person in line. I had some sort of heat rash on my inner thighs that was causing tons of pain while I walk, so I wanted to get a doctors note to be put on a modified duty at work. An older middle eastern female doctor told me that I would have to file a claim with WSIB. When I explained to her that I didn’t need to do that, she told me she couldn’t do anything for me. I explained multiple times that I just needed to be on a modified duty at my job for a few days instead of being on my feet for 8 hours. She looked at me and said “Why would I write you a doctors note when this same thing could happen again next week?”. Needless to say, I was shocked. She was extremely condescending, and although it has been hot weather recently, it didn’t change the amount of pain I was in while walking. She didn’t want to look at the rash or prescribe me any kind of ointment. Just told me to come back when I was ready to file a claim with WSIB. I wish I caught her name so I could blast her on here but unfortunately I didn’t.

Dr. Manisha Sharma (I think that was her name - petite South Asian female) is the worst doctor ever. She would refuse to order an abdominal ultrasound just because I mentioned to her that I had a pelvic ultrasound ordered by a diff walk-in months ago. I kept repeating to her that I’m in a lot of pain and it’s getting worse by the day but she said that she did not want to “waste ministry’s resources”. Are you serious? She went on to say that I should go to the emerg if I wanted an u/s right away. So she doesn’t care about burdening emerg and using up ministry resources that way? It’s our taxes that go into OHIP and we all deserve to have access to the healthcare system. I’ve never had an issue with this clinic before - the receptionist, the nurses and all the other doctors have been very good. It’s a pity their clinic is being brought down by the likes of Dr. Sharma.

Waited 3 months for a telephone appointment that got canceled 1 week prior to when it was scheduled for. The receptionist rudely told me that I had to confrim my appointment, even though it had already been confirmed. Already spoke to my family doctor and have been referred to a new gynecologist. Dont waste your time. Even if you do get in im sure all these negative review speak for themselves.

I thought the Glazier was the worst clinic in Oshawa until I started coming here! How does a clinic lose a patient's medical history!? My son's vaccination for 4yrs was not documented and now they're asking me where I had it done!? A cpl weeks later I did a swab and urine sample that I now have to retake because they were not labeled properly! The lab considered them unviable and would not test them. This clinic is a joke.

My doctor is only in Tuesday and Thursday.on Wed. Had some hip pain and could nit get ahold of office so came into urgent care thurs. Morning. Nit busy,fast service. But my doc phoned later in day and practically give me a colonoscopy for getting looked after. Well karma on you . You can't see my hip over the phone.

Reading all of the other reviews and it seems to me that all services offered in this building are all fairly basic or poor. Rude staff, rundown building, long wait times? Yep, couldn’t agree more with the reviews. Sad.

My fiancé is coming up to her second trimester and called to work with a local OBGYN and the character at reception was absolutely terrible. Told us that it didn’t really matter how soon an appointment could be made (2-3 months out was the book time) which by then she would be in her third trimester (insane). Found a local clinic that booked in a month (reasonable time) and was much more helpful. If idiots could fly this place would be an airport.

I waited for 1 hr to get rude treatment from the doctor[urgent care ] . They told me to come another day for my vaccine beacause they have shortage of staff , I literally came for my vaccine in my break time leaving my work . The doctor didn’t even talk to me nicely , I didn’t want to mention her name but i guess her name is Dr. Dhillon . We are normal people we don’t have knowledge of medical industry . I expect the doctor to explain any condition to patient nicely not in a rude way . I will never recommend this place to anyone , nurse was nice though she treated me well .

I recently had a 36-week ultrasound at this center and was disappointed with my experience. The staff seemed indifferent and offered no assistance, especially considering my heavy pregnancy. Shockingly, my husband was not allowed in the room, and the staff displayed frustration instead of empathy. Overall, the service fell short of expectations, leaving me with a negative impression. Given my experience, I do not recommend this ultrasound center. I would advise others to explore alternative options for a more positive and supportive experience. Thumbs down to Community Care Midwives for recommending this facility.

It was a bit chaotic with so many people and very little space in the lobby and waiting room. I haven’t been here in years. Ultrasound- My tech Hailey was super friendly and talked me through everything. She made me feel comfortable and got me a pillow too. I initially was nervous, but within two minutes of talking to her all that anxiety I had went away. The actual room was very clean… She definitely deserves a raise. Enjoyed my experience considering I only came here since my normal ultrasound clinic was booked up until after I give birth.

Avoid at all costs, this is just a bad clinic in general. The staff here are condescending, rude and dismissive. There are unreasonably long wait times, and it's very hard to get an appointment. Had to wait two and a half hours for a virtual, turned phone appointment, where the neurologist never showed. No follow-up from reception, and no explanation other than "he's running late". Unprofessional, unreasonable and unhelpful. Stay away at all costs.

I do not recommend bringing your children here at all! I brought my 5 year old son to the walk in to get him checked because he was complaining about a sore throat , vomiting and was not eating or drinking for a week. His lymph nodes in his neck were so swollen you can see it and it was up to his ears! The doctor came in with already a nasty attitude and barley checked my son, shoved a vivid swab down his throat that traumatized him because his throat was already so sore and because he was crying from the pain she was lie oh forget it and threw the swab out ! She then told be he did not need antibiotics and that the lymph Nodes will go away on it own while I can clearly see how much pain my 5 year old son was in ! Being a mom and having instincts I did not take her advice and rushed my son to the medical trust centre on simcoe and was able to get a second opinion, thanks god for that doctors who looked at my son and immediately Gave him antibiotics because his tonsels were so big that they were concerned it would start to effect his breathing and updated me to keep an eye out how the medicine works because I may have to bring him to the hospital, thank god he is doing better now but it really goes to show that always get second opinions wjth doctors and listen to your gut because some of these health care providers should not be working in the system if they do not care for a child’s life. Please me aware

Ultrasound/Lab - I went in for my 12 week screening and I had the worst experience overall. The ultrasound was late (nothing like waiting with a full bladder for extra time) and they were taking people who had scheduled appts 30 minutes after mine, before me. I went in and the lady didn't say anything to me until about 20 minutes into it and only because I asked if they print pictures. I was told they no longer do pictures and don't let anyone else in the room. I expected to see the screen before I was done, but that also didn't happen. I only saw the pictures she had taken/stats when I stood up to leave. Super disappointing. I then went to the lab and the first thing the tech said was "omg this day needs to be over I want to go home". I was going to jokingly ask her not to take it out on me but decided I better not. Apparently I should have because it was the most painful blood draw I've ever had. I couldn't move my arm until the next day when it is a giant, swollen blue, green and purple "bruise". Never again. In previous pregnancies I didn't have even close to this experience. I will never recommend someone to go there. Especially for prenatal ultrasounds. Super disappointing.

Here for a vIsit to have a TB test for my son for school requirement as Nursing student. Upon talking to the reception we were told to wear a mask, and I ask them, if they were giving away one for us, coz ours is in the car. I was told, to get ours in the car. Later, when I sat down, in the waiting area, I saw a box of mask sitting in the counter. And then, not to mention, when the other patient came next to us, without a mask, was never told to wear a mask until he even completed his check up and left the clinic before us. One of the young lady there beside the receptionist, was aggressively told me “ do not teach her ( receptionist ) how to do her job. My concern here is that, there is no consistency with the way their addressing everyone. It was literally not even 5 minutes when that patient ( without a mask ) came in after us. And plus I was told that “ they are short of mask and they’re trying to save as much as possible”.

Went to Courtice Health Centre walkin clinic to see a Dr. She practically shrugged my 6.5 year old who isn't feel well and told us to come back in 2-3 days if his fevers persist. Went to Taunton Health Centre for a second opinion and refused to see my son. The people you have working in these clinics are rude and unprofessional. This is why I never use the Oshawa Clinic group and will not return again.

What a kind and caring staff. They were eager to help, wake and friendly. A welcomed surprise for a walk in clinic. Thank you!

Takes two hours to see Dr. Tuppal. I absolutely dread coming here once a year but we have such a severe lack of dermatologists in this area that I have no choice. They overbook the amount of patients he can see in a day and leave every one, including the elderly and disabled waiting for 2+ hours after their scheduled appointment time. Extremely disappointed in this clinic, glazier is a million times more efficient than this place will ever be.

Dr. Gaschler, Gordon was verbally unsuccessful with diagnosing me. Stated that I “definitely had something” so he prescribed me a nasal spray to take. I went to Urgent care in Bowmanville the following day and was told I have strep throat, was immediately prescribed amoxicillin. Not sure how something so simple could have possibly been misdiagnosed by a “Doctor” The receptionist is also extremely unprofessional with her ill-mannered self and arrogant attitude. Further training or dismal of said receptionist should be discussed.

Visited dr leungs office annd got my perscriptions

I love this clinic because the hours are great, and they provide very thorough and diligent service! But it is NOT a walk-in clinic anymore. Went all the way there this evening and got a rude awakening. 😒🙄 Now I have to scramble to find a new walk-in clinic in the Whitby/Oshawa area that offers such good hours and service.

I'm not sure why there are lots of negative reviews. They called me twice to make sure what needs to be done and reminded me the previous day of my appointment. I came here for Ultrasound exam, the receptionist were cool. Debbie who did my ultrasound was amazing. Very friendly, took care of every detail. I have never seen someone who has so much empathy towards a patient. Kind Regards, D.K.S

I have a very simple ear infection, but now need to get covid testing because I had ONE SINGLE SYMPTON of it and it was DUE TO EATING FOOD I DON'T USUALLY EAT. I can pretty safely say, as someone who gets these ear infections semi-annually (and they should be able to see that on my medical documentation since I've gone there for it there before), that I do not have covid. I'm in immense pain, my ear is swollen shut/closed, and they told me to go get covid testing if I wanted any help/medication. Extremely unhelpful and zero point to having virtual appointments. I don't even want to leave the house the pain is so bad, and you are supposed to help people virtually. It should've just been, look at my records, believe me when I say my ear is swollen shut. Nothing is going to change if someone looks at it, they are just gonna say, "it's swollen shut, you need some medication to stop the swelling." like every time prior to this. But no, now I need to go to the hospital and risk actually getting it. I am never going to rely on this place ever again and I recommend other people to not as well, they are not interested in actually helping people.

I had a worst experience with this ultrasound facility center. I am 36 week pregnant and my husband was not allowed in to see our own baby!!! Are you serious???? It's difficult to move while you're in your last month and they don't even offer any help! The lady told me to take a photo from the screen... Every ultrasound center gives multiple photos of a baby. And if ask they just say we are not allowed to say anything!!! Don't go to this center.. everything is worst about this center!!!

Went in after a car accident with a swollen hand, bruises and likely a concussion. Got x-rays and no one decided to call me and my hand has been broken for 2 days. They refuse to give me this information on the phone. So I go back in and wait for an hour to have the results i was supposed to be told days ago just kinda insane. They do not care about the health and well being of people. Imagine knowing someone has a broken bone and you don’t give pain meds or even care. They also did not seem to care about my head injuries or bruising. I am beyond baffled with how this place runs and the receptionists have the nerve to get rude with me for showing concern in my own health. Do not come here. Wait at a hospital for 12 hours instead.

The clinic is indeed a "walk-in" clinic. There's no provision for you to park a car. Parked my car in the parking lot of the corner store pharmacy nearby and had to pay a whooping 55cad parking ticket. Very bad experience and thought to sound the warning so others don't fall prey.