Best places: Pet stores in Gold Coast, Australia

😠 If i could leave a lower rating, I absolutely would. Bought a canister filter had an issue with the equipment. Returned it back to the store, Was immediately greeted at the store with "What did YOU do wrong?" Extremely rude in my opinion. Justin was extremely rude and condescending about everything...

👍👍 My dog was expertly groomed & the groomer payed attention to my requests. Also the price was great & they finished the job earlier than expected.. very happy & I think my dog is too..

👍👍 In store on Sunday afternoon with my son, and have to say Grace was amazing and so helpful - she treated my son so respectfully, answered all his questions, didn't rush us - she was just delightful to deal with. Certainly an asset to your business! Thanks for all your fish tank help Grace!! I have...

👍👍 ⚠️MUST READ⚠️ Don't go to this place unless you want to be stuck in there for hours. Ross, the owner, is far too knowledgeable and friendly!! Treats all customers with utmost respect and makes you feel so at home that you want to come back every day... both Ross and the wonderful lady who works ther...

👍👍 Great range of aquarium essentials, have been really supportive in helping us start up for the cheapest price, as we are starting with a lot of tanks. There's cool bits and pieces for the fish hobby, as well as some nice bonsai trees. Very lovely couple that run the joint, worth the journey.

👍👍 The Best Pet Store to go into, Always take my puppies Crumpet and Fruitloop inside with me, they love the place, huge range a products to keep any pet happy and fed, prices are great, Friendly and Very Helpful Staff that always greet my girls with doggy treats an pats, only pet shop I’ll visit now o...

👍👍 Comprehensive chook feed stock, always well stocked and if they are always happy to order in other items if not available. Great range of chickens, coops and other pet supplies. Also a great range of dog, cat, small animal products. Friendly family run store.

😠 I had a horrible experience yesterday afternoon. This took place at Oxenford on the Gold Coast. The male staff member was abrupt and rude. I explained to the female staff member how I felt and she justified his behaviour because he had experienced a rough customer prior. I don’t go to Petbarn to be...

👍👍 Animal Kingdom's new dog boarding service is FIRST CLASS. Previously when out-of-town we've left the hound in a kennel - there are a couple of well known ones on the GC. The staff at the kennel were very friendly, but the "dog experience" was poor, probably because the conditions are similar to wh...

😠 Large store with good variety of items. However this store is very expensive! All products are about 20% higher than other stores. Staff are nice but almost hostile when asked to price match, almost like the store teaches them make the experience of price matching as hard and frustrating as possible...

🫤 Won't price match when they are out of stock on products, I wanted a 20kg bag of food & they couldn't provide it nor were they willing to match the price for two 10kg bags. I understand that they may have technically lost profit due to the difference but I am a very loyal customer & wasn't happy wit...

😠 bought fish yesterday. informed that it is my first time having fish and asked questions about what i need to be careful with. there was nothing he's mentioned. no information provided at all. now fish is dead because I have put the fish straight into the tank rather than put it in as plastic bag. I...

🫤 I only wanted to go to play with the puppies but it’s not allowed, which fair enough whatever, but while I was there I noticed they had heaps of fighting fish in tiny little iced coffee sized cups which is really depressing for the fish. I’m sure the plastic would break down as well. Rubbed me the w...

😠 This store has never really been stellar. In the last few years it has bottomed out. You can feel the 'omg customers... yark!' vibe as soon as you walk in... ask staff a question and it's as though you've majorly put them out. Scowls on faces, peering down the nose at customers, avoiding eye conta...

😠 Went in for a size exchange for a Halti collar I got during 30% off and was made to pay full price for the size I exchanged for. Went back in to question this and they were adamant that I had to pay $13 extra at full price. Thankfully Sarah C from customer support immediately issued us a refund for...

👍👍 I take my cavoodle here once every 6-8 weeks for the past 6 months to get groomed. She smells absolutely amazing afterwards and is super fluffy! Most other groomers she comes home tired and stressed out, but not here! Not to mention the great selection of toys, treats and dog food. For a small pet b...

👍👍 So great when I visited Beenleigh Petbarn. They encourage customers to bring their dogs in and I do. My dog Harry had met the first Maltese Shih-Tsu - his breed. He was ecstatic it was a female. We all had fun watching their meeting. Great friendly service at the counter. Must take Harry again soon...

👍👍 Great customer service and product prices are some of the best around. Friendly atmosphere and definitely would recommend this store!

👍👍 Staff are really nice and helpful. Large range of different pet products plus they have a grooming business onsite. Parking is easy aswell