Worst rated Medical clinics in Ottawa, Canada

😠 We see Dr Byrne for my daughter's allergies and he is great. What's not so great is the staff. They check the voicemail messages every 2 days, which is understandable. But then they don't really get back to you. I have to leave several messages over and over again for the same thing and no call back...

😠 Made me wait an hour, then told me my appointment was canceled as the person had not shown up.

😠 I am writing this with utmost disappointment and disbelief on how my Dad was treated by the front desk staff (Urina labaski) at the X-Ray diagnosis center. My Dad, who is an 81 year old retired laser scientist (PHD in Physics) went to get his X-Ray today at your location at 10:20 AM. He was told th...

😠 I am always honest with my review, and I don’t do it unless I have to. This clinic must be the most rude, unprofessional and careless staff that I have Seen for a long time. The waiting time is ridiculously long, I have been here since 12:30 and it’s now 3:30 pm .the place are always untidy, unclea...

😠 Front desk lady was super RUDE to me, they always are. This time I was simply inquiring about something the whole time this lady treated me as though I’m dumb for asking questions, cutting me off every time I tried to speak. She was so rude and mean but this time I wasn’t having it so I stood my gro...

😠 I understand living in Quebec the language is predominantly french. However I pay my Provincial taxes to Quebec as a resident, and would expect that individuals treat all with respect as providing necessary services. Being in the Medical field, you think you would have someone answering your phone t...

😠 I am absolutely fed up with the receptionists at this clinic. They NEVER answer the phone and their voicemail message indicates that they will not reply to any voicemails - how the hell am I supposed to get an appointment then? People like this should not work in healthcare.

😠 Worst clinic ever!!! This has been my daughter doctore for 2 years and she only saw my daughter the first month and ever scents then we have been trying to get another apointment and the phone lines are always busy and she is always gone on vaccation and the mail box is full amd cant leave a message...

😠 There is zero point in calling ActiveCare Medical unless you are willing to waste time. I'm lucky in that I don't live too far from the clinic and prefer to drive there to stand in line for a few minutes (even when no one is in the clinic sometimes???) to chat with real people about the reason I'd l...

😠 The reception staff are so rude it's shocking. They talk down to you, never smile, are never kind or courteous. The staff used to be much nicer, but now I can't believe how rude the staff has become. Patients are vulnerable, we deserve to be treated with kindness and not given attitude with every si...

👍👍 I had a very great experience with Dre. Vo. She took time to explain every detail of what she was doing and the laboratory investigations she ordered. It was a wonderful patient-doctor connection and made me feel I am in the right place and in good hands. Kudos Dre. Vo👏👏👏👏

🫤 I have been a patient of this clinic for almost 14 years. We love our family doctor there. BUT, since the administration change, the experience is just awful. It used to be such a fantastic, patient oriented and caring clinic, now it’s ran by whoever disorganized crooks who are just after your money...

🫤 This clinic and the triage is awful. My Doctor and her staff IN the clinic are great, though. But, the reception and everything related to the clinic as a business is probably one of the worst in a city full of sub-par, busy clinics. The owners should be ashamed, and more so, investigated for active...

😠 Our family doctor is retiring, so I contacted St Joseph Medicine Clinic to ask about available doctors. As my son has just been diagnosed with autism, it is imperative for him to find a following physician. The receptionist was very rude to me when she indicated that no doctors at the clinic were...

🫤 Although it's extremely hard to get a hold of someone calling in, once you get a hold of someone they are excellent. They always do their best to help you out, and seem to genuinely care. Great team, not so great telephony. Was on hold for over an hour trying to make an appointment. 2 months later,...

😠 Doctors have limited availability. The online appointment booking service is absolutely useless because all requests are refused. We were told to try again the following week but the result was the same. The only way to see your doctor is to make a reservation at an emergency clinic, even if it's n...

😠 I second the thoughts of the guy from above that this clinic is almost never open. Also, the woman office assistant gives out inaccurate information about the opening times of the business maybe her boss instructs her to do so. However, she seems to hate her job and doesn't really care about the pat...

😠 Bad experience. I spent 50 dollars to see the doctor. He told me to go to another hospital. Then why I need to pay?

😠 Anglos beware! The woman at the main reception was great, but the minute you have to deal with the registration area or the doctors assistants, good luck. No manners, and no skills to deal with people in a service environment. Tried calling in a request to see my Doctor and they were equally unhelpf...

😠 Update: A year onward and the newer members of the reception team are now just blatantly rude. They fail to provide you basic information yet expect you to already know it as well. It's like they have been trained to try to make you hang (and maybe they have). It's funny because the office that h...