Best places: Emergency rooms in London, United Kingdom

😐 The lady on the phone is extremely rude! The waiting time is forever and the reception staff are very cold. However, the nursing staff is kind and understanding. I dread to go to the hospitals now, don't wish to be faced by rude people at the reception to add to my already physical ailment. I unders...

😠 Unfortunately, this is a frustration post. I have been seen at the eye unit for 5 years now, and the optometrists and doctors are all fine and good. The scheduling and admin staff leave many things to be desired, however. I have tried three times to make an appointment for contact lens fittings t...

😠 Really rude staff with patronising attitude. I am appalled by the abhorrent treatment and gross negligence I experienced at the emergency department of this hospital. It is truly disheartening to witness such a lack of compassion and disregard for human life, particularly in a supposedly civilized...

😠 Worst A&E in London. The security guy ak "sheriff" He was aggressive towards me because I ask me I I could go in with my wife and very sick toddler. He start using his bodycam and myself my camera and he tried to take my phone. I've never experienced something like that I did my report in two depar...

👍👍 Was visiting from NY and after a few days in London developed a horrible sore throat which turned out to be simultaneously strep throat and tonsillitis, truly awful stuff. I called this urgent care center and the receptionist said I could come in right away to be seen. The check-in process was quic...

😠 I came to A&E with my very sick, elderly mother at 21.30. We knew there'd be considerable waiting times but didn't expect just how bad the situation would be This is a long read, but it's worth reading. Everything started well. Initial assessment (blood pressure/temp) was almost immediate and she...

👍👍 Wonderful, all of the nurses and the doctor! I was diagnosed by 111 as in need of urgent care, the doctor of 111 booked an appointment at the Urgent Care Unit of the Chelsea and Westminster hospital. When I arrived they saw me straight away with an ECG and then through to the unit and put on a drip...

😠 It has been 5 hours now since I came to A&E. During this time they took my urine and blood samples. That's all. The staff said that they were very busy. Many people slept on their chairs, some on the floor. I came with severe abdominal pain like doctor on nhs111 recommended...They wanted to send an...

😠 Nightmare being visited here, had to wait more than 4 hours, even my daughter was having severe heart rate no one care to check on her while we werewaiting. The one who took her blood samples was the worst, he could have stabbed her and taken the sample, would have been better, that much unprofessio...

😠 I have a cyst on my brain that has started to cause unbearable pain! They gave me a sedative that lasted a few minutes, and then they kept me in the hall for hours. Unable to cope with the pain, I called GP for those in the hospital treating me like an animal. they called security and kicked me out!...

😠 I could give 5 stars for receptionists but had to give only 1 star because of some nurses’ attention. Second time I come to this A&E and they keep giving the same answer “why haven’t you try the GP first?”. First time, the nurse laughed on my face because of rushes as it didn’t sound important for h...

😠 We came in the morning 9am, not so many people, but still need to wait for a long time, it’s been 4 hours already and we are still here 🤦‍♀️ ended up we left unsolved because couldn’t to wait another 5, 6 hours… Here is beautiful decorations for children, but in adult toilet doesn’t have a mirror.

😠 1. A total mess 2. Waited 8hrs to see a doctor/nurse 3. Not being told when your turn might be - I was afraid to lose my turn if I disappear to buy some food/water or use toilet. Just sit and wait 8 hours, someone MAY see you at some point... For that reason I'd advice taking someone with you. 4. I...

😠 Worst hospital in the world! I came here today to get my hand checked after a fall and I signed in at the front desk. The faces and attitude of the two members of staff were embarrassing and was obvious they didn’t want to be there. I asked how long the wait would be roughly... 1:30-2 hours, that’s...

👍👍 I had to go to A and E for test today..although I live in SW 17 ,i fell ill going to my daughter's in Ealing, so I went here!! I thought as usual A and E will be for hours i was surprised bby tge fast treatment by the nurses and Dr.Tellah excellent services and clean too.i am glad i went t.treatment...

😠 Worst hospital I ever was... I've been unable to move due to severe sciatica on both legs and ambulance brought me here gave me some funckin gas and morfine and left me on ED to sit on a funckin chair Asked for a bed to lay my body as in severe pain but they said no available beds even if an unocc...

😠 A&E from Queen's Hospital its terrible 😢. Rude staff , lack of compassion and very long waits . With a dislocated shoulder ...waiting almost 3 hours in pain ( awful pains ) to be sent again to the que without receiving at least something to cope with the pain..its inhuman. I understand they are s...

😠 I am really not happy with the service I have received at this hospital. I attended the accident and emergency department on the 1st of Febraury 2020. I waited for four hours in agony, crying whilst I was in such severe pain. Now, my concern was my appendix as the pain was mainly on my right side? I...

😠 If I could give it 0 starts I would, Been waiting here for 8 hours and other people are being seen who came in a long time after me. I kept asking them how long and they kept saying to me you have 2 people in-front of you. They have been saying that for the past 7 hours. The will sit in there room...

😠 One of the worst hospitals I have ever been to. I never write reviews but it's shocking how bad this place is. One star is too good for them. The wait times to see doctors are atttrocious. I was was there from 3AM-9:30AM. I would just like to add, I suffered a chemical burn, and I was there for ove...