Worst rated Pharmacies in United Kingdom

😠 Website doesn't work, phone queue took 90 minutes to move from place 8 in the queue to place 3, it must be a pretty detailed booking process if it takes 20 minutes per person. Probably faster inventing a yellow fever vaccine myself than waiting for these lot to answer the phone

😠 You will have a long wait for your prescription but that’s not why I am giving 1 star. The staff are rude and patronising. I wish the hospital would allow a different pharmacy to fill prescriptions on their behalf because the experience here is appalling. Another reviewer says they have to mentally...

😠 Waste of time even bothering to try to speak to a Dr here. The receptionists are all vile people with no empathy. Absolutely stuffed if you need help with anything remotely serious. Over 50 minutes wait on hold, to be chuckled at when you tell the receptionist in detail the reason you want to speak...

😠 Worst pharmacy I’ve ever come across, the staff are completely incompetent and lazy. They show no effort to efficiently help out people needing your medication, and you’re extremely lucky if they even have the medication in. They never answer the phone and when they do sound fed up and like it’s a b...

😠 No stars at all for this terrible pharmacy. Obviously when you get a hospital prescription you have no choice but to get the prescription from there and unfortunately I've had to use them nearly every week for about 8 weeks. Each time the wait in the queue is atrocious, usually around 40 minutes. Ea...

😠 I would happily give 0 stars! Called at 8am promt, 30 people in front of me. Get through at 8.45am then surprise, surprise I am informed NO appointments! I was told to call back again the next day when it’s less busy. Joke of a health centre, I have never known anything quite like it. Happy to discu...

😠 Cannot get in to see a Dr at all despite doing everything advised. I have various different problems at the moment. And it seems the receptionists have gone through some magic training that now qualify them to decide if i get to speak to a Dr or not. I'm a post covid post coma patient and since bei...

😠 If I could put 0 stars I would. Firstly, whilst I understand that all doctors are busy and understaffed, it still doesn’t change the fact that when urgent care is needed, the doctors have a duty of care to provide this. I had contacted the surgery in distress and pain, advising I’m experiencing sy...

😠 Don’t bother registering with this surgery. Firstly you can never get a appointment as you can never bypass the receptionists, they think they have authority to diagnose. Also clearly advertise that you can book appointments online but that’s a lie, slots are never released, the surgery want to cont...

😠 The doctors are good that I've had but who ever came up with idea you can only call up for appointments in the morning has a lot to answer for! It can literally take weeks to get an appointment and I have to keep calling up all morning to finaly get through just for the receptionist to then tell you...

😠 One star, as I can't do minus 5 stars. Long time waiting, so many unhappy customers. Lady in front of me pull out her prescription as she was told for many days that it will be ready tomorrow, but it wasn't. It felt like being interviewed by police when I wanted to get some codamol. So many out of s...

In-store shopping · In-store pick-up · Delivery

😠 Absolute shambles of a pharmacy. Was in there today to pick up the remainder of my husbands meds they didn't have in stock last week. There was a huge queue, and only 1 person on giving prescriptions out. There was a nurse in front of me collecting about 8 different prescriptions, and the guy on the...

😠 Long wait, messaging system doesn't always work. Staff are overrun. Don't turn up at 9, they don't open on sat till 10!

😠 I gave up trying to get an appointment at this surgery, after being with them for years. Most unhelpful and sarcastic receptionist kept getting told call back at 08.30 in the morning, tried 3 times , gave up in the end. Changed practices called them at 11.00 am and got an appointment no problem.

😠 Staff need better mental health training in the St Thomas’s Hospital branch. A young man who was in obvious distress while waiting to collect his medication was told by an assistant that his medication wasn’t available and would be couriered from guys hospital. He was told that it would arrive soon...

😠 I have been sick with my feet for 4 months. I think muscle stretching and inflammation. It is almost impossible to get an appointment. I asked yesterday and I got it this morning at 8am. It was a work day today, but since my leg hurt a lot, I quit my job. Losing 1 day's salary. The receptionis...

😠 Doesn’t even deserve one star. They had one person on the reception desk that was also checking prescriptions and stocking shelves, so as you can imagine the queue was quite large. It took forever to be seen, even though there were around 5-8 staff in the building. From being served, I was told it...

😠 I've had a very disappointing experience with this medical center. The receptionists have been consistently rude, often hanging up the phone, and the wait times for appointments are unreasonably long, sometimes up to three weeks. The way the staff treats patients is unacceptable. They make you feel...