Worst rated Hiv testing centers in United Kingdom

😠 Con or useless. Sent the 48 hour test off Monday 21st December in readiness for Christmas Day. Still have not had the result today. Missed Christmas Day and had to have a blood test on Boxing Day. Explained the situation to Louise Wright (services manager) and asked for a refund, who confirmed I can...

😠 Terrible experience, was told to go else where by a member of staff without even telling her what type of appointment I wanted, she then told me the wrong time to ring up in the morning to get an appointment. Eventually when ringing at the correct time 8:30 am, the line was busy untill I was eventua...

😠 For this price and for something this important, CityDoc needs to ensure a more professional courier service. Just had a text saying they can't deliver my Day 8 test until Monday - which is Day 9 of my quarantine. Looks like I'll be sitting around quarantining for a lot longer than 10 days now. Very...

😠 I ordered a test kit a few months back, but never completed/returned it to them, however, this morning they sent me a text with my results. Obviously, I was very confused and called them, while the person I spoke to was nice and phone call pleasant. The fact I received results when I never submitted...

😠 Use to be good at delivering medication on time,I've had a few late waiting over 2 and 3 weeks even when ordered on time,even when you ring up and get told it will be arriving at so and so and it still doesn't turn up.

😠 Went today for a Hep B vaccine. Receptionist not wearing a mask despite this being a health facility and there bing a lingering pandemic. But worst of all: the nurse refused to wear one as well when I told her it would make me more comfortable. Said "we all make these choices for ourselves" which is...

😠 Called up, it said a 3 minute estimated wait time, I was kept on hold for an HOUR, then got hung up on without even speaking to anybody!! I understand long wait times due to covid, but if that’s that case, don’t tell people it’ll be less than 3 minutes, or change things around to make the process sm...

😠 Complete scam - they took the money and I got no consultation. There was no sign outside the practice. I kept ringing the bell, but the door was not answered. Huge waste of money and time. Their call centre hung up on me when I tried to rectify the situation.