Worst rated Casinos in United Kingdom

😠 This place is a joke, i visited there to use my matchplay to be turned away because the manager wasnt present to authorise it when they were authorising other members matchplays. They said that i apprently use multiple accounts when i only use one. Since the new manager took over the place has gone...

😠 Trash place, trash staff, trash customers, trash management

😠 Very poor avoid. Games set at hard gamble and reset.

😠 Staff are very rude (atleast the staff member we spoke to was) and the place smells very bad First time going there (and first time in any casino). Wanted change for £1 so we could start off on 10p machines and get "the feel" for them. Was arbrubtly told "no, we don't do that!". She then walked off...

😠 Will be keeping out of this place in the future,my wife put £160 in a bar X machine and didn't get 1 win or any nudges or light ups ,some think up there I would say as my wife plays them often ,so it's a keep for us now .

😠 I was here today 15 min ago. The costumer service is terrible. The men who working there he told me that I m not the person on my ID card and I told him to call police and he was so rude he kick me off from the casino .. omg omg omg i m in shock still never ever .. do not go there you are gettin...

👍👍 It's fun to play sometimes and u get gd customer service in there allsaw

👍👍 Nothing to fault. Broad range of the latest up to date terminals and games. Staff always on hand, refreshments offered.

😠 First of all the review is done by Tomas is partial. He is an employee at Play 2 Win , so it shouldn't have been considered. Now come to the other things, this place staff only wants to have High Wagers only. They will cancel your membership if you don't loose enough and cancel all promotions. This...

😠 One of the worst venue ever. Arguing staff and targeting customers. Elie is utterly unprofessional and arrogant girl. Always create trouble for promotions and favours favourite customers. She thinks only she is professional and rest of the staff members including shop Manager is not following rules...

👍👍 A Middle-of-the-Road Experience at Leicester Merkur Slot During my recent visit to the Leicester Merkur Slot, I had a mixed experience that left me with both positives and areas for improvement to share. The casino's location is convenient, making it accessible for both locals and visitors to the c...

😠 The staff are very rude and treat u as if ur nothing I got barred for no reason saying I was smacking the machine very untrue, I will never go back to this place again!!

😠 Arrogant & moody staff, I'm referring to Hetti

🫤 The shop is ok, me and friends enjoyed playing there apart from one night staff name JUNE on fridays and weekends, she is so intimidating, rude, unfriendly and doesnt talk to customers nicely. Heard lots of complains about her but seems like they cant do anything about her as she works there for age...

😠 Used to have good staff that offered special promotions regularly, would always offer drinks or biscuits. The last 4 times I've been there, the staff haven't moved from behind the counter! Even called out to them and got ignored. I'll be using a different arcade from now on

😠 Machines that don't pay out

😠 I didn't visit this place, I only walked past it

😐 Temporarily closed allegedly, but another venue has opened just across the road in the former William Hill, so I can’t see a reason for this shop to be brought back into use.