Worst rated Property management companies in United Kingdom

😠 I have been emailing Urban Splash since 8 February 2022 about cleaning up the space next to the Velvet Mill. It is a part of the site that tenants are barred from entering. It is their responsibility to keep it clean. This is the view from my apartment, thanks to Urban Splash.

😠 Awful place. Pressured me and my friend into signing a contact without allowing us to take the agreement home to look over it and check with our parents. Informed us after signing the tenancy that there was a £700 payment due at the same time as our current student accommodation so we are going to g...

😠 Flat was not cleaned for new tenants even during such serious Covid 19 situations. Do not rent properties here without viewing, you will be surprised to find many non maintained items, such as stained mattresses, dirty drawers, hairs lying everywhere,peeled off strips on kitchen cupboards, greasy co...

😠 Absolutely horrendous customer service, been having issues for over a year with contractors and still nothing has been resolved. Paying over £500 a year for a service that they carry out to such a shoddy standard. Have the relevant emails going back and forth to prove that I am unhappy with the ser...

😠 Not worth the hassle

😠 Would leave a 0 star review if I could. This is the worst company in EXISTENCE. save yourself the endless sleeplness nights, anxiety, countless email trails and stress and steer clear of these cowboys. They are quick enough to take your deposit then you will never hear from them again. On the day of...

😠 They never call you back and no one other than the 1st call handler is in. Theyre always on lunch from 9am-5pm so good luck. I was calling from a worldwide brand and they still didn't have any time for me. Worst agency I've ever dealt with commercially. 3 Attempts is more than enough.

😠 UK's worst letting agent! When my partner and I rented a flat from Martin&Co the condition they handed the flat over in was disgusting. They had not cleaned the flat and the coffee ring and crumbs from the previous tenant (who moved out 2 weeks prior) where still all over the kitchen worktops. Dog...

😠 These are the most unprofessional people I have ever dealt with. Lies lies and more lies. Speechless. Advise ~ only use recommended professional long standing agents which the above are not.

👍👍 Updated: Since we’ve got a new property manager, we have seen many positive changes and there are many more to come. Hopefully starting today, with repairing the broken entrance and making the property secure again. (Please don’t take Brett away from the West Midlands area)

😠 I have recently vacated my property and while I had some good times in my two and a half years at Lakeshore I found the overall experience to be frustrating. The apartments themselves are really nice and the building has huge potential, however it is let down by indifferent, lazy management and terr...

😠 At least one of the reviews here was genuine - the people running this place are indeed not professional at all and really like to mess around. Shame only to find this out after I was allured to go with them. Do not trust their words (neither out of their mouth or on paper) or you will end up resolv...

😠 if could rate lower then 1 star I would, Moved into a property and Matt was happy to take our money quickly but since moved in no issues have been resolved. Was told things would be sorted before we moved in and over 2 months later am still waiting. Matt does not respond to any emails texts or phone...

😠 Worst experience ever!! Worst 18 months of our lives! Manager had our housing benefit stopped with no notice. (Minimal amount it was) have realised since it was to get council to pay it straight to them. Common practice! Manager was caught peering through my living room window whilst my 2 year old...

😠 Completely lied to by staff. Signed a lease as they said to us that the kitchen and bathroom were being redone and would be brand new by time we moved in and this was the reason we signed the lease, they were not and they were low quality and damaged. Flat dirty when moved in. Mould on walls and aff...

😠 the company is very unfriendly and not helpful. I didn‘t get duvets (covers) for my bed for several nights. I wrote them about that problem and they answered me that they will fix it. they did not until I texted them again and again. I also asked for another room because I felt very unsafe as a youn...