Worst rated Thrift stores in United Kingdom

😠 Is this Harrods or a charity shop? Why is everything way over priced????

In-store shopping

😠 Lovely selection of clothing. However upon looking for a member of staff or volunteer to ask if it was okay to try on some clothes there was no one available. We thought, as it was a busy Saturday they wouldn’t mind us just popping in. My partner tried on a few items first, then I tried some on mys...

😠 The guy who works there seems to be a bit of a jobs worth and doesnt seem to be really that interested in your donations.They say charity begins at home.It certainly doesnt start at Barnados Congleton.Better to take your donations elsewhere.

Charity retailer offering donated, secondhand items including books, clothing & household goods.

Charity retailer offering donated, secondhand items including books, clothing & household goods.

😠 Very poor service! AVOID... spent £40, Asked nicely if they would keep the two small, but heavy items for 48 hrs, as I have heart problems, and could not carry the weight, one staff member said yes and (once I had paid for the item) the cashier would not put them away, and refunded me......the shop...

😠 Twice I have tried to donate to this charity shop. The first time I had large bags , parked and struggled in, only to be told by a lady that they are not taking donations today. I tried again last week only to be told by the same lady, they would only take donations if gifted aided. Naturally both t...

Charity retailer offering donated, secondhand items including books, clothing & household goods.

👍👍 Been in there regularly to buy books and to take unwanted items in. Staff always been friendly and helpful. Prices fair and comparable to other charity shops - they are there to raise funds not give away good quality items as some people seem to think.

🫤 Lovely staff, no complaints there at all… The prices however, are utterly ridiculous. It’s a charity shop for heavens sake and it’s charging people £15 for items of clothing. It’s way too expensive and something really needs to change

😠 Very very disappointed. British heart Foundation has been decreasing since the past few years but I never knew it would hit an all time low point such as this. It's not specific to this store but this one doesn't help the company either. Firstly there is no need for the brand new items the charity k...

🫤 My wife and I agreed with the previous review. It seems as though they do not want to part with anything. Pricing strategy is off beam. Far too high. Well it was for us - hopefully for them it works and there are people who will pay what they ask…there were some nice items but, even allowing for it...

😠 Visited the store today and the stench in there was putrid. I think it was eminating from the big bloke behind the counter. I was awful, it was a very warm afternoon also which made the smell even more ripe. I suggest a bottle of shower and some Lynx Africa

😠 I've used this shop lots of times and always been happy with the customer care, however during the Easter break I was shopping in there for a black coat for my aunts funeral, I found a lovely jacket clearly marked £4.99 I was unsure of wheather to buy or not as money is very tight right now but thou...

😠 There is a member of staff in this shop that is extremely unhelpful and rude when we came on 2 occasionswith donations . For someone who is dealing with people donating items to Barnados he should have customer service training or not be front of shop. There are plenty of other charity shops in the...

🫤 Staff are very friendly and willing to help but only downside now is the prices of things i know its for charity but whoever does the pricing need to realise its 2nd hand used goods not new. These sort of high prices will only alienate customers which is a bad thing for the charity . It was a good c...

😠 We have been donating to BHF Andover since 2003 in memory of my father-in-law and have always found the staff friendly when we brought in donations. However, that is not the case this year - on my last 3 experiences bringing in donations the staff have been unhelpful. They make you feel they are doi...