Worst rated Travel agencies in United Kingdom

😠 Awful service, Been trying to get hold of them for months. We have booked our holiday and the hotel has since closed, and no phone lines are open to discuss matter..... Disgraceful. Pictures are brochure Pictures vs reality......

😠 Una estafa. Reservamos este apartamento con Booking y cuando llegamos no respondía al teléfono y no tuvimos apartamento. Por lo visto dispone de 7 apartamentos pero los alquila por duplicado dejando a la mitad en la calle

😠 Please please listen to the bad reviews! I booked a spa day for £100 and added £20 cancellation cover but when it came to cancelling I did not get my money back and instead got a voucher (which I cannot even use for 3 weeks!) What is the point in having cancellation cover if you can't get your money...

😠 we were offered a free weekend away with free ferry crossing. Went on line and tried to book listing the correct promo code however as it kept requesting credit card details, called Company direct. 1st lady very helpful took contact number and a colleague would call me back from the Team dealing wit...

😠 I agree with all the other reviewers, the way this company operates is scandalous. Contacted Jetline and requested repayment of the air passenger duty when I had to cancel a recent holiday and also requested the repayment of an incorrect charge of £390 made for the remaining 3 passengers. I phoned o...

😠 PLEASE, PLEASE do not book through this company. We booked a 5* hotel in Sharm. Without notification they amended the hotel and booked us into a hotel at lot lower standard. It was very underhand and they could not find any email etc to show the booking had changed. Whilst i'm not usually a 5* holid...

😠 If you're thinking to book holidays with Emirates Holidays then PLEASE DO NOT!!!!We were due to fly in March 2022 but tested positive for Covid a day before the flight. Customer service picked the phone after 2 hours on hold. We tried to change the dates but were told a big fat NO! Luckily we had tr...

😠 DON’T USE GOLD MEDAL We booked our honeymoon with TUI using Gold Medal to Bali. We booked a package holiday and this was our dream honeymoon. It is now 3 weeks until we are due to go away and Gold Medal have cancelled our flights without explanation. Their customer service is disgusting and they ha...

😠 I was hoping to find a tourist information office, with everything for practical information and not just a desk with some flyers. A little disappointed.