Worst rated Family planning centers in United Kingdom

😠 Con or useless. Sent the 48 hour test off Monday 21st December in readiness for Christmas Day. Still have not had the result today. Missed Christmas Day and had to have a blood test on Boxing Day. Explained the situation to Louise Wright (services manager) and asked for a refund, who confirmed I can...

😠 Not happy with the staff rude behaviour. They are not living in different planet ,they should change it .

😠 I had very good experience with this surgery. I am register from 2013 up to now. Dr Jadew, Dr Barkey, Dr Majeed every one very professional and nice . But I have trouble with appointment system . No one ready to answer the phone call. After 1 hour call wait. They said you are in que but call termina...

🫤 I’ve been trying to ring this place everyday for two weeks! I really need the contraceptive pill. The staff have been nice the first time I was there to get my pill but now I can’t seem to get through to anyone - feeling very stressed

😠 Rubbish. Rubbish service, unhelpful and rude. Also the times for opening and days are extremely bad. Some people have work!!!!

😠 It is really sad that some clinics are adding more to people's stress by using the covid19 situation to make excuses from carrying out their job. I have been asked to call 8am to book an appointment with a nurse because they can only attend to 20 apointments a day. At 8.01 the slots are automaticall...

😠 Terrible experience, was told to go else where by a member of staff without even telling her what type of appointment I wanted, she then told me the wrong time to ring up in the morning to get an appointment. Eventually when ringing at the correct time 8:30 am, the line was busy untill I was eventua...

😠 Horrible service provided. Came 4 years ago for contraception with my girlfriend and it was okay, not smooth but okay. This time round is a different company, I'm split up from her in the waiting room, cannot come with her to support her. Being made to feel guilty for something it seems like. Horrib...

😠 Put in my new patient registration form and was told it could take a couple of weeks. Chased it up after the two weeks to be told it was likely to be three to four weeks. No progress after three weeks so tried again after four and pushed for the reason for the delays. Now told it could be another tw...

😠 Absolutely incompetent! Just trying to get an appointment is a challenge of its own. Then it’s likely to be cancelled, rescheduled or simply didn’t exist in the first place. Don’t expect them to keep you informed of any of this though.

👍👍 As others have said, the hospital could really do with more signage to help people locate the centre. However, apart from some trouble finding it, my experience here was really great. I was having difficulty finding somewhere to have my coil removed and was incredibly nervous that I would be talked...

👍👍 So the main issue most people have is just that fact that it's hard to get an appointment. My recommendation is so make sure you're on the northern website ASAP Once 8:30 hits. You can even start loading up stuff a couple mins before to the screen just before the appointment booking part to increase...

😠 This is on behalf of my partner who has been phoning for the last 3 weeks and has been at the very front of the phone queue only to be told everything there are no more vacancies for an appointment. How can this be? Then she managed to get an appointment and was told she would receive an appointment...

😠 I called at 8 to get an appointment and when the woman replied was just dull, no interest at all and lack of good customer service! When I finally got it I realised, when it was late,that they have sent me to Enfield even though I called Tottenham and in my mind I knew the time to get there was shor...

😠 Been trying to make an appointment here for a few weeks now on the phone and keep being told they will only book 48 hours ahead and they have no appointments, despite me calling as soon as the lines open. Got told to go to a walk in which i got to as soon as reration opened. It was packed with no ro...

😠 Wow! Speaking as someone who has been a receptionist for over 40 years I can categorically state that the receptionist I spoke to was a real piece of work! Rude is not the word! I actually called in error as I am a newly registered pt with Bexley Medical Group and did not realise there were 2 practi...

😠 I have called 4 times in 4 days to sort out a very urgent clinical issue. The staff on the phone were rude, and uninformative. One told me to call at 8 one said to book online at 8 and the other just passed me numbers for the wrong places. After calling at 8:00 exactly I was 3 in the que and a woman...

🫤 Now I understand there are cuts and it is all very unfortunate but it's beyond my comprehension how I've gone to this place SIX times now and every time they were unable to see me. Not only they turn away anyone who shows up after 2:30 (although they open at 12 and close at 6), but they even fluctua...