Worst rated Financial institutions in United Kingdom

😠 This company has dealt with my claim which I appreciate , and I was pleased to receive a letter to say I had money due to me. I was well aware of this companys charges so there was no surprise of the amount I need to pay them. However since I have received the letter of offer of payment this company...

😠 Disgusting service. Worst bank I have ever had the misfortune to work with. They have lost paper work. Mislaid documents and the waiting time to have any kind of service is to say the least appauling.

😠 I've had enough of HSBC full stop. First off they close the wandsworth branch so now have to go out may way to go to the Wimbledon branch. I work long hours during week so can only get here on Saturdays. So I got here to withdraw a sum larger than what is allowed from machine only to find their cash...

😠 Was told by customer service agent on the phone I would have to apply in branch for my childs saving account and no appointment is required. I went in branch today to be told by a young lady that I cant do it in branch showed me a QR code to scan and told me to apply online. I explained that's not w...

😠 Furious with this bank. Elderly relative, lifelong customer, wanted to transfer money electronically into savings account. No counter service in branch. Told to either do it online or to do this in branch incurs a fee of £17. Just to make an electronic payment (not CHAPS or international - a UK ba...

😠 Really poor service!! Tried to use my HSBC branch today with no luck needed to pay a cheque in (which was too much to do online) and a little cash but branch only likes to open at 10am (must enjoy a late start every day!) and closes at 2pm ( always nice to get an early finish!) The problem is I like...

😠 I went in to withdraw money as I was taking out more than my daily amount. There was a large queue of people and others using the self service machines. The assistant at the door would not let me enter until I told her how much money I was withdrawing. I told her that I didn't want everyone to hear...

😠 Couldn’t help but notice the info on this banks cash dispenser and windows revealing that this is the Altrincham branch of a bank that is destroying our climate. Pumping billions of dollars into fossil fuels they are as guilty as Shell, BP and the rest of the fossil fuel industry. Time to switch !

😠 Came on a Saturday before 1pm, around 11:40-12 to speak and I explained that in my hometown the store is opened 9-5 every day except Saturdays or Sundays which are always closed, I explained that I work 9-5 and can't possibly get in hence why I've come to this branch in another city and he just said...

😠 Wanted info on opening account and had some queries. Black lady who was advising customers , directed me to the website and fobbed me off. The whole reason I went to the branch was because I had some questions that were unclear on the website. Not good customer service at all.

😠 Really poor service, even going in the middle of the afternoon the queue is 9 people long because they only have two service desks open. I only wanted to deposit a cheque but their cheque deposit machine is out of order, shambolic - customers deserve better here

😠 USAA Insurance, from my experience, is much like John Wayne Gacy. Instead of going after young boys, however, it is servicemembers wallets that are left with the large gaping holes. Unfortunately, they hold the monopoly over auto insurance for US military members stationed abroad, and I have no choi...