30 Worst rated Tour operators in the world

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Travel agency

😠 My family and I have been availing tour services from MMT for over 10 years now. Currently we are on a tour to Cambodia and Vietnam and thoroughly dissapointed in the service provider. Not only have they delayed Visa and not been attentive to our needs prior to our tour. But during the tour they hav...

1.60 (257 reviews)

DOLPHIN TOURISM PVT. LTD

Tour operator

😠 It's a tourism without management.they don't have a proper planning. It's very bad Experiace with them. We feel like a total West of money even the hotel or reasourt they booked for a stay that are thirdclass .

1.80 (61 reviews)

City Sightseeing Seattle

Sightseeing tour agency

😠 In Seattle/spaceneedle we had the worst "customer service rep" named Loren. Could not use the tablet, was slapping and banging the tablet reader card, had to use manual hands-on card, could not provide receipts. Technology can be rough but banging on it, in public with customers is embarrassing. She...

2.00 (79 reviews)

iSeeMalta

Tour operator

👍👍 I have read some of the negative reviews and frankly, I'm not sure the complainers are talking about the same company and experience I have just enjoyed. The Valletta harbour tour on their clean and well presented catamaran boat was probably the best tour my wife and I have ever been on. Seeing Val...

2.10 (321 reviews)

CitySights DC

Bus tour agency

😠 THIS IS THE WORST HOP ON HOP OFF EXPERIENCE EVER, NEVER AGAIN! When we purchased the tickets outside the museums the sales-man explained the buses were recurrent every 20 min which is NOT the case, we waited for one of the buses over 30 minutes, the yellow line is a joke! The "guided" night tours ar...

2.10 (248 reviews)

Zuklin Bus GmbH

Travel agency

😠 Seit das neue Unternehmen die Buslinien 56 und 58 jeweils A und B übernommen hat, sind nun rund 14 Tage ins Land gezogen. In der Hoffnung dass es besser wird, bin ich immer mal wieder mit den Bussen gefahren. Verspätungen blieben und das Service im speziellen bei älteren Personen und bei Müttern mit...

2.10 (193 reviews)

Nordrhein travel and bus service GmbH

Bus charter

😠 Nordrhein Travel & Bus service GmbH kann man enfach nicht vertrauen. Keine Pünktlichkeit, unzuverlässig, nicht seriös, keine richtige Verantwortung für die Kunden, schlechte Reaktion per Telefon und anonym in ihren Emails. Bei Notfälle kannst Du keiner erreichen. Es ist eine Katastrophe. Die Leistun...

2.10 (123 reviews)

Sunwing Travel Group

Tour operator

😠 Poor customer servie for a service insustry of this size! Do not recommend sunwing. Avoid it by all costs. After 5 hours of delay to get onboard. We got to mexico super late ... our name wasn't on their list so had to wait another 1.5 to 2 hours for them to sort out our 15 min taxi ride !!!! ... lo...

2.20 (491 reviews)

City Sightseeing Lisbon

Tour operator

😠 I've been on City Sightseeing tours all over the world and Lisbon is by far the worst. Almost no narration so I learned nothing about the city, no announcements for stops, and the driver of our tour decided to cut out the Belem part of the route without any warning. I would advise using a different...

2.30 (270 reviews)

EXIM S.A. - centrala

Tour operator

😠 Quite an expensive trip to Montenegro, purchased M1 in Krakow, ultimately in Exim Tours turned out to be a total failure. No information about changing the hotel, on the spot we found one that had just opened, and there was a renovation going on. A few days later, Serbian medical students arrived a...

2.30 (151 reviews)

Sri Sutra Travel

Travel agency

😠 Honestly, zero stars. They have assisted in my requests before but dealing with them is so difficult in terms of reaching out to them. Had to call them for 8 days straight, 4 times a day and one fine day they pick up. Service once you’re in touch with a consultant is fine tho. To be called a global...

2.30 (135 reviews)

City Sightseeing Spain

Sightseeing tour agency

😠 Worst experience ever in Spain. I would give it a -1 star if I could. My husband and I visited Barcelona, Valencia, Granada, Cordoba, Madrid, San Lorenzo el Escorial, and Sevilla. This was the worst company I encountered during all my travels. Stay away from it. We bought a voucher for this service...

2.30 (69 reviews)

lastminute.ch

Travel agency

😠 Can not contact the costumer care say busy busy. My first and last

2.30 (60 reviews)

Greenline Tours

Tour operator

😠 Awful expirience at the bus stop. We’ve been waiting an hour for it to arrive. Haven’t seen the full bus yet, but even if it was a private luxury bus, it wouldnt be worth this long of a wait. And if the other reviews are anything to go off of, it sure isn’t.

2.40 (1.1K reviews)

TUI Travel Agency

Tour operator

😠 Dont book with Tui Poland! They changed my flight to 11 hours later, they didnt care about that and no compensation suggested. The service is terrible, they don't know nothing about their internal rules and they are liers! They cheat on clients all the time with inbound morning flights in the contr...

2.40 (352 reviews)

Nowa Itaka Sp. z.o.o.

Travel agency

😠 Po 15 godzinach na lotnisku, to rzekomo największe w Polsce biuro podróży poinformowało nas, że nie zostaniemy wpuszczeni na pokład samolotu na Majorkę, a nasze wakacje są odwołane. Kompletna dezinformacja i olewanie klientów. Rekompensata - zwrot kosztów wycieczki, co jest jakimś śmiechem na sali....

2.40 (210 reviews)

My Tour Package

Tour operator

😠 Don't go with them, Driver was Very unprofessional, office also supporting the driver in the ill treatment, feeling cheated, charges very high then mkt. and worst service... moreover # they are not providing any bill or receipt, after full payment also, total illigal business # they will drop you in...

2.40 (60 reviews)

TUI Deutschland GmbH

Tour operator

😠 If you think withholding peoples refunds when they are legally entitled to them makes you their next choice of tour operator you are sadly mistaken. The law is the law. You should not have spent the money upfront. Just give us what we are legally entitled to. Sod your 20% bonus for accepting a dodgy...

2.50 (549 reviews)

Tours About

Tour operator

😠 DO NOT book from here. They are scammers and they make money from people being late. They should keep in mind it's hard as tourists to get to places on time with cabs being on strike. Asking to buy the whole ticket again!! Another agency CHECK IN AND GO TOURS let my friends in with no payment after...

2.50 (413 reviews)

Delhi Tour & Travels

Tour operator

😠 ["This place don't deserve a star at all. The worst place I have ever experienced. Don't ever think of going there with your family or partner. Had a horrific experience. The whole area and the hotel is horrible. It's located in the periphery of a red light area. We have booked through MakeMyTrip. B...

2.50 (357 reviews)

New York Iconic Cruises

Sightseeing tour agency

😠 Caution: This bus tour service is a fraud. We bought a tour for 5 people on 4/22 for $75. The bus operator did not start the tour for around an hour after we bought the tickets. We keep waiting in the bus for tour to start. Finally, when tour started, it started raining. It was thunderstorm and ra...

2.50 (355 reviews)

Royal Travel Hills

Tour operator

😠 Most pathetic bus service I have ever experienced. On my way to Delhi from kasol the bus we booked got changed. Person in our contact NAVEEN the owner of royal travel was extremely rude and asked us if we are not comfortable we could get down at the first toll. With a group of 10 he knew that wasn’t...

2.50 (53 reviews)

TUI Norge (office)

Travel agency

😠 My travel was canceled without my consent on conditions and not refunded. I was supposed to travel for Dubai. Wife got sick of covid 18 days before departure. There was some probability that she will test positive even though small. I was told by kundeservice that I can have a refund and I will loos...

2.60 (177 reviews)

Star Al Manaal Floating Restaurants LLC

Tour operator

😠 Stay away from them as they run a money grabbing business with no service quality or standards. They are all thugs and thieves selling floatimg restaurant tickets on the wharf. Food quality is worse than a 1-Star restaurant. Cold and stale food that would make you feel nauseous. International BBQ i...

2.60 (80 reviews)

Hoseasons

Travel agency

2.70 (296 reviews)

Mount Wellington Cableway Company

Tour operator

👍👍 ["This will be the most exciting thing to happen to Hobart in a very long time. A cable car will enable everyone from the fit to the infirm and of any age, to gain a speedy and environmentally friendly way to access the mountain in all weather conditions. What more do we need, when the narrow roa...

2.70 (142 reviews)

99 Hotel

Hotel

😠 Such a bad experience with his hotel. The owner/manager of the hotel demanded extra money while checking in and also offered drugs to try in Vietnam (inappropriate, illegal). Firstly, he asked for our passports and then blackmailed us when we requested for cancellation of the booking. The rooms were...

$10/night

2.70 (93 reviews)

East West Tourist Corporation

Travel agency

😠 These people have no decency to talk to their customers.. girls or ladies travelling alone not safe .. staff themself r worst.. I wish I could rate them double zero

2.70 (86 reviews)

Explorica Canada by WorldStrides

Tour operator

😠 We had to cancel our trip for our kid because school is closed. This company has decided to keep the money instead of refunding the trip even though it was cancelled well in advance and was mandated by the government. I will be exploring actions to recoup. Meanwhile be wary of these companies that m...

2.70 (82 reviews)

City Sightseeing Las Palmas de Gran Canaria

Sightseeing tour agency

👍👍 Empfehlenswerte Tour. 11 Stopps an zentralen und sehenswerten Stellen. Komplette Fahrt dauert 1 h. Sauber verpackte Ohrstöpsel, guter Audio Guide. Fahrer warten geduldig beim Ein- und Ausstieg. 😀👍

2.70 (66 reviews)

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30 Worst rated Tour operators in the world

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